BIA - Example of Business Impact Analysis and Dependencies

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A Business Impact Analysis example.

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BIA - Example of Business Impact Analysis and Dependencies

  1. 1. ID# Business process Application Description, including who/what uses it, and why it's important to the business Services additional to the main system required for the business processes Business Owner Availability Requirements for User/Custom er Activity Availability Requirements for Non-User Processing Cost impact Other factors Mitigating actions Cost impact Other factors Mitigating actions Cost impact Other factors Mitigating actions APP1 Process 1; Enable Process 2; Establish Process 3; Execute Process 4; Manage CRM Application used as historic data. Only used by legal entity XX. Now all data migrated to SAP Customers, Products, Contracts, Prices, Deliveries and Warehouse Management Convert Prospect to Customer None John Smith (USA) 24/7 (with some agreed downtime slots if needed) None Low Customer goodwill, legal & compliance issues Check printed documents Low Customer goodwill, legal & compliance issues Check printed documents Medium Customer goodwill, legal & compliance issues Check printed documents Manual operations must take place (extra resources) APP2 Process 1; Enable Optimizator Supply Chain Optimization APP4 Thomas Jones (Canada) 24/7 (with some agreed downtime slots if needed) None Low Corporate image, legal & compliance issues Manual operations Low Corporate image, legal & compliance issues Manual operations Medium Corporate image, legal & compliance issues Manual operations APP3 Do not exist SAP Front Office application for Corporate Intranet Website Michael Chang (Japan) 24/7 (with some agreed downtime slots if needed) 24/7 (with some agreed downtime slots if needed) High Corporate image. Legal & compliance. Compromised patient health Printed documents. Manual operations. BCP exist High Corporate image. Legal & compliance. Compromised patient health Printed documents. Manual operations. BCP exist High Corporate image. Legal & compliance. Compromised patient health Printed documents. Manual operations. BCP exist Direct Costs of Downtime - 3 days Business Impact Analysis and Dependencies Use the table below to record the application, the availability requirements, the impact of downtime, and dependencies. System/Service Description Availability Requirements Direct Costs of Downtime - 3 weeksDirect Costs of Downtime - 8 hr

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