Ramesh Prakash is seeking a challenging position as a Network/Administration Engineer. He has over 1 year of experience in system administration, networking, and troubleshooting. Currently he works as a Network and Desktop Support Engineer for CMS IT Services Private Limited where he supports IndiGo Airlines. He has expertise in Windows operating systems, networking protocols, cabling, and troubleshooting hardware and software issues. He holds a B.Tech in Electronics and Communication and certifications including CCNA.

1. Ramesh Prakash
Phone: +917737375245
prakashramesh777@gmail.com
Seeking a challenging and rewarding position in Network/Administration Engineer with an organization of
repute which recognizes and utilizes my true potential while nurturing my technical skills.
PROFESSIONAL PROFILE
 An accomplished professional with one Year of experience in the arena of System Administration,
Networking and Troubleshooting with reputed organizations.
 Currently associated with CMS IT Services Private Limited, as Network and DesktopSupport
Engineer.
EXPERTISE
 Possessing one year of vast working in the field of Networking & Hardware where I have done work as
a System administrator on multiple Operating Systems like Microsoft Windows XP, Windows Vista,
Windows 7/8/8.1.
 Identifies, diagnoses, and resolves Level One problems for users of the personal Computer software and
hardware, Internet and new computer technology.
 Diagnoses and resolves end-user network or local printer problems, PC hardware problems and Laptops,
e-mail, Internet and local-area network access problems.
 Coordinates timely repair of computer, printer, UPS, Airport critical devices (ACD) equipment covered
by third-party vendor maintenance agreements.
 Able to provide a full range of support and client relationship services ranging from first through to third
line support and customer on-site visits.
 Install local area network (LAN) cabling systems and equipment such as network interface cards, Bridge
and switches (D-Link).
 Excellent proficiency and experience in cabling networks using UTP CAT5E and CAT6.
WORK EXPERIENCE
Company: - CMS IT Services Private Limited
Designation: - Network and DesktopSupport Engineer
Client: - InterGlobe Aviation Limited ("IndiGo"), Jaipur Airport from December 2014 onwards.
Job Responsibilities
 Responsible for maintaining the network & troubleshooting the network related issues.
 Responsible to install, set up, maintain network and also configure the peripherals, cabling and
equipment’s accordingly as per the requirement.
 Installation & configuration of Cisco Aironet 1200 Series Access Point (AIR-AP1231G-A-K9).
 Installation, configuration & troubleshooting of Cisco systems vpn client 5.0.07.
 Creation and management of Domain and user accounts as well as assign access rights and permission to
use internet facility.
 Installation, configuration and troubleshooting of Airport critical devices (Zebra Printer MZ320

2. (Bluetooth Printer), MC7090, Boarding Pass Printer (BPP), Baggage Tag Printer (BTP).
 Installation & Configuration of Network printers & Scanner and its basic level of troubleshooting.
 Installation, configuration and Troubleshooting of Microsoft Outlook, Microsoft office communicator
(MOC) 2007, Microsoft office 2010, Microsoft office 2013 etc.
 Installation, Configuration, Troubleshooting and fix windows Operating System problems.
 Responsible for the installation of software’s like antivirus, MS-office, adobe & acrobat reader flash
player, WinRAR, etc.
 Able to work independently and within a team-spirited environment.
 Good knowledge and understanding of the network infrastructure and protocols such as TCP/IP, HTTP
etc.
 Desktop (PCs, Laptops and Peripherals) hands-on experience for both hardware and software.
 Provides one-on-one end-user problem resolution over the phone for user approved Personal Computer
(PC) software.
 Timely analyze whether any repairs or replacements is needed
.
EDUCATION
 B.Tech. (Electronics & Communication) from Yagyavalkya Institute of Technology, Jaipur in 2014
with 70%.
 12th from Jawahar Navodaya Vidyalaya Pali, C.B.S.E Board in 2009 with 68.5%
 10th from Jawahar Navodaya Vidyalaya Pali, C.B.S.E Board in 2007 with 75.2%
TECNICAL SKILLS
 Languages Known: Basic of C
 Platform: WINDOWS XP, Vista, 7, 8, 8.1, Cisco IOS.
 Software: MS-Office, Cisco Packet Tracer, Antivirus etc.
 Network Hardware: Cisco Router /Switch, D-Link switch, Modem, Bridge, Media Converter,
Wireless access Point.
 Routing Protocols: Static, Default, RIPv2, EIGRP, and OSPF.
PROFESSIONAL CERTIFICATIONS
 Cisco Certified Network Associate (CCNA) from Indian Institute of Hardware Technology Limited,
Bangalore.
EXTRACURRICULAR ACTIVITIES & ACHIEVEMENTS
 Participated as a captain in the 19th National Football Games Meet 2008-09 conducted by NVS and as a
player in National Football Meet 2008-09.
 Volunteered in Blood Donation Camp at Y.I.T. Jaipur in 2012.
 Certificate of participation in Workshop on Industrial Automation-2013.
 Active member of Indian Society for Technical Education (ISTE).

3. PERSONAL DETAILS
Material status; Single
Date of Birth: May 21, 1992
Language Known: English, Hindi
Location preference: All India
Declaration: I, hereby declare that the information provided above is true to the best of my knowledge and
belief.
Ramesh Prakash