Fitness for Business Processes
VMS Process Dashboard boosts process excellence




                                       ...
Content
VMS Process Dashboard




                                  •   About VMS AG

                                  • ...
About VMS
                             Who we are

                                                      2002   • VM Solut...
Who are VMS Customers?
                              Coverage of various industries and business models
VMS Process Dashbo...
IT and Process Excellence
                        From IT monitoring to the VMS Process Dashboard
VMS Process Dashboard


...
The Top Tasks of the CIOs…
                            … and VMS appropriate solution!

                            The ma...
Business Process Highway

                        There are many reasons why a company wants to check process quality.
VMS...
Content
VMS Process Dashboard




                                  •   About VMS AG

                                  • ...
Process Excellence via Benchmarking
                        Small improvements lead to high potential

                   ...
Example of Application
                        Improvement of the stock turnover
VMS Process Dashboard




               ...
Content
VMS Process Dashboard




                                  •   About VMS AG

                                  • ...
VMS Process Dashboard
                        Fact-based, automated process benchmarking
VMS Process Dashboard




       ...
Key Performance Indicators
                          The following KPIs are available; others will follow

               ...
Organization Levels
                        The following organization levels are currently available

                   ...
Content
VMS Process Dashboard




                                  •   About VMS AG

                                  • ...
The delivery of the VMS Process Dashboard
                         Dashboard for Reporting, Benchmark und Analysis

      ...
VMS Process Dashboard: Reporting
                        Visualization of the actual KPIs

                        •   Rep...
VMS Process Dashboard: Benchmark
                        Internal and external comparison of the business processes

     ...
Industry Sector Classification
                        Matching the SAP functionality

                        Industries ...
VMS Process Dashboard: Analysis
                        Identify correlations and weaknesses at one glance

              ...
Operation Models
                        Access to data and analysis functions

                        •   Service Editio...
Content
VMS Process Dashboard




                                  •   About VMS AG

                                  • ...
Market Positioning towards other Tools
                        Trusted KPI quality at low price

                         ...
Benefits of the VMS Process Dashboard
                        Benchmark: Traditional methods are imprecise and time-consum...
The VMS Process Dashboard is unique
                        Business process excellence with VMS

                        ...
Test Run Offer
                        Test run with your own data

                        •   TEST INSTALLATION
VMS Proc...
VMS AG
                                                                                                          Burgstras...
Upcoming SlideShare
Loading in...5
×

VMS Process Dashboard Introduction

2,281

Published on

The VMS Process Dashboard reveals the process quality in your company. Get the full SCOR model filled with your data right out of your SAP system. It\'s only one click away ...

0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total Views
2,281
On Slideshare
0
From Embeds
0
Number of Embeds
1
Actions
Shares
0
Downloads
51
Comments
0
Likes
0
Embeds 0
No embeds

No notes for slide

VMS Process Dashboard Introduction

  1. 1. Fitness for Business Processes VMS Process Dashboard boosts process excellence VMS AG Germany
  2. 2. Content VMS Process Dashboard • About VMS AG • Why process benchmarking? • How does the VMS Process Dashboard work? • What does the VMS Process Dashboard provide? • Which are the benefits of the VMS Process Dashboard? Content and Design © 2010 ff. by VMS AG P. 2
  3. 3. About VMS Who we are 2002 • VM Solutions GmbH, Heidelberg VMS Process Dashboard • VMS = Value Management Solutions = IT creates value • Creation of a new methodology: DNA-level benchmark to measure and compare complex systems 2005 • Finalist CyberOne 2005 • Germany’s most active benchmarking company 2006 • > 1,000 SAP systems optimized • > 50 international customers • New service: Optimizing SAP licenses 2007 • Advisory Service: SAP know how - best practice processes • > 1,600 years of SAP data collected 2008 • VMS Benchmarkbase is the largest repository of SAP usage worldwide • CAGR 40% Content and Design © 2010 ff. by VMS AG  > 100 international customers 2009  Conversion to VMS AG • > 2,100 measured SAP systems If you can’t measure it, 2010 • Launch of VMS Process Dashboard you can’t manage it! • “Top Innovator 2010” P. 3 Peter F. Drucker
  4. 4. Who are VMS Customers? Coverage of various industries and business models VMS Process Dashboard CPG Process manufacturing Pharmaceuticals Energy / Infrastructure Manufacturing Automotive / Aerospace Retail Content and Design © 2010 ff. by VMS AG Finance Services IT / IT services P. 4
  5. 5. IT and Process Excellence From IT monitoring to the VMS Process Dashboard VMS Process Dashboard IT Business Investments & Payments Supplier Company Customer Licenses, Systems, Infrastructure IT Processes (ITIL, CCC, CCoE) SCM, HR, FI, Sales, Core Incidents, Problems, Changes ERP, APO, BW, CRM, … Concepts IT- und Anwendungs-Architektur, Rollouts, Releases Complexity, Process Efficiency Content and Design © 2010 ff. by VMS AG SAP Customizing, Extensions, Maintenance Application Reporting SAP Basis, Netweaver, Monitoring, Jobs, Patches, Technology Transports Governance, Sustainability, Compliance Infrastructure Hardware, Server, Storage, OS, DB, Virtualization, Facilities P. 5
  6. 6. The Top Tasks of the CIOs… … and VMS appropriate solution! The major issues for 2010 Business processes VMS Process Dashboard This year, the interviewed CIOs mainly address 63 of 155 interviewed CIOs spend ten to traditional tasks. They consider process 20 percent of their working time for optimization and business standard software as business process management. being very important issues. May we help you to VMS Process optimization 31,0 63 save time ? VMS ERP 31,0 53 Standardization and consolidation 20,0 VMS VMS Virtualization 19,4 IT Business Alignement 18,7 27 CRM 14,8 Content and Design © 2010 ff. by VMS AG Collaboration/Messaging 14,8 10 Security 14,2 Supply Chain Management 11,6 up to 10 % 10 to 20 % 21 to 40 % 41 to 60 % Figures in percent; Basis: 155 IT manager; Source: CIO Trends 2010 Figures: number of responses; Source: CIO Trends 2010 P. 6
  7. 7. Business Process Highway There are many reasons why a company wants to check process quality. VMS Process Dashboard Interesting to hear what a CIO says: “We invest a significant amount in improving processes. We have no solid indication if we invest at the right places. Of course, each process improvement will come out somehow positive. But if building a six-lane highway for a process results in relocating the traffic jam 20 miles onwards, we have gained nothing. My decision for VMS is based on the following question: What is the amount of the damage of 10% misallocation in the budget compared with Content and Design © 2010 ff. by VMS AG the costs for the VMS Process Dashboard?” P. 7
  8. 8. Content VMS Process Dashboard • About VMS AG • Why process benchmarking? • How does the VMS Process Dashboard work? • What does the VMS Process Dashboard provide? • Which are the benefits of the VMS Process Dashboard? Content and Design © 2010 ff. by VMS AG P. 8
  9. 9. Process Excellence via Benchmarking Small improvements lead to high potential • Process improvement holds huge benefits for companies in terms of savings, VMS Process Dashboard quality improvement and customer services. • Transparency makes optimization possible. Facts, saving potentials, deficits and trends have therefore to be represented transparent. REPORT • Benchmarking allows a deeper look, at least provides suggestions, often puts light on not perceived weaknesses, at the best becomes the standard for measuring its own excellence. • Traditional methods require manual data collection and are highly demanding for the BENCHMARK business process managers, therefore tedious and expensive. • VMS takes the shortcut: Ask your SAP ERP system! SAP holds all the relevant business process data, however they are not prepared to be used in a process benchmarking. This is VMS’s domain. Content and Design © 2010 ff. by VMS AG • VMS’s customers are not limited to standard reports. Comprehensive analysis ANALYSIS functions allow its own considerations. P. 9
  10. 10. Example of Application Improvement of the stock turnover VMS Process Dashboard Reduction: 16% KPI Actual Best ∅ Stock 9 7.5 10 Reduction: 10% * 16% turnover days days days (10% for interests, wastage and Service level 95% 95% 90% storage costs) Purchasing 4% 2,9% 5,1% cost ratio (Simplified example: In reality more KPIs are needed) Content and Design © 2010 ff. by VMS AG Example of calculation given by Peter Wroblowski, CIO of Henkel AG & Co KGaA, in the magazine Computerwoche dated from July 15th 2009: “The group with an annual turnover of 15 billion Euro spends about 6 billion Euro for its processes. Avoiding 2% of the process costs would lead to savings of 120 millions Euro.” P. 10
  11. 11. Content VMS Process Dashboard • About VMS AG • Why process benchmarking? • How does the VMS Process Dashboard work? • What does the VMS Process Dashboard provide? • Which are the benefits of the VMS Process Dashboard? Content and Design © 2010 ff. by VMS AG P. 11
  12. 12. VMS Process Dashboard Fact-based, automated process benchmarking VMS Process Dashboard Business process data VMS Benchmarkbase Content and Design © 2010 ff. by VMS AG • The VMS DataCollector gathers facts directly from the SAP systems. VMS collects all facts out of the SAP transactional systems. • VMS transfers facts in an automated quality process into the VMS Benchmarkbase. • Comparisons via Key Performance Indicators (KPIs) are built in the VMS Benchmarkbase. P. 12 • The customer views the company performance in a dashboard.
  13. 13. Key Performance Indicators The following KPIs are available; others will follow KPI Package I – Purchasing KPI Package II – Suppliers KPI Package IV – Delivery VMS Process Dashboard Purchasing costs per order Degree of performance per order line Perfect fulfillment Purchasing costs per order line Service level per order line Delivery on scheduled time as confirmed Purchasing costs per supplier On-time delivery per order line Delivery in due time as confirmed Purchasing cost ratio Degree of performance per supplier Confirmed as requested (quantity) Orders per purchaser Service level per supplier Confirmed as requested (due date) Order lines per purchaser On-time delivery per supplier Variation in staging of materials Suppliers per purchaser Average delivery time Variation in shipment Number of lines per order Ratio of materials per supplier Ratio of returns (number) Ratio of electronic orders Ratio of materials in single sourcing (number) Ratio of returns (value) Ratio of materials in single sourcing (value) On-time delivery (requested date - number) Ratio of suppliers with a framework contract On-time delivery (requested date - value) KPI Package III – Storage Ratio of order lines with framework contract Reliability of delivery quantity (requested (number) quantity - number) Days of supply Ratio of order lines with framework contract Reliability of delivery quantity (requested Days of supply (value) Content and Design © 2010 ff. by VMS AG (value) quantity - value) Stock turnover On-time delivery (scheduled due date - number) Stock turnover (value) On-time delivery (scheduled due date - value) Average days of supply First KPI Set: SCOR Model Reliability of delivery quantity (confirmed Average days of supply (value) More to come: Sales, administrative quantity - number) Average stock turnover Reliability of delivery quantity (confirmed processes, finance, controlling, … quantity - value) Average stock turnover (value) P. 13
  14. 14. Organization Levels The following organization levels are currently available KPI Package I – Purchasing KPI Package II – Suppliers VMS Process Dashboard Client / company code Client / company code Purchasing organization Purchasing organization KPI Package III – Storage KPI Package IV – Delivery Client / company code Client / company code Plant Plant Storage location Sales organization Content and Design © 2010 ff. by VMS AG Stock type Business unit Material type Sales channel P. 14
  15. 15. Content VMS Process Dashboard • About VMS AG • Why process benchmarking? • How does the VMS Process Dashboard work? • What does the VMS Process Dashboard provide? • Which are the benefits of the VMS Process Dashboard? Content and Design © 2010 ff. by VMS AG P. 15
  16. 16. The delivery of the VMS Process Dashboard Dashboard for Reporting, Benchmark und Analysis The VMS Process Dashboard provides once a month updated KPIs in three different views: VMS Process Dashboard Reporting Analysis Content and Design © 2010 ff. by VMS AG Benchmark P. 16
  17. 17. VMS Process Dashboard: Reporting Visualization of the actual KPIs • Representation of the actual KPIs in form of charts and tables VMS Process Dashboard • Easy understanding of the standardized charts • Automated measurement directly out of the SAP ERP-System • Therefore no high introduction or operating costs for SAP BW or other BI tools are needed • No introduction project, no investment in a complex infrastructure Content and Design © 2010 ff. by VMS AG P. 17
  18. 18. VMS Process Dashboard: Benchmark Internal and external comparison of the business processes • VMS supplies information for identifying improvement potentials via comparative analysis. VMS Process Dashboard • The intrinsic value of the statements is based on facts. VMS knows where to find facts in the SAP system and compiles them in an accurate way. • Comparisons work internally (between business units of a company) as well as externally as the VMS method carries out a standardization of the measuring parameters. • Comparisons require similar definitions. This is one of the value propositions of VMS. • The serviceability of the statements is based on the choice of appropriate KPIs. For example VMS builds for the Supply Chain on the proven SCOR model. • Individual KPIs are possible as upgrade. • Unique: The easiest way to obtain market Content and Design © 2010 ff. by VMS AG and comparison data P. 18
  19. 19. Industry Sector Classification Matching the SAP functionality Industries Sectors VMS Process Dashboard Financial and public services Banking Healthcare Higher Education & Research Defense & Security Public sector Insurance Service Professional services Wholesale distribution Retail Transportation & Logistics Media Telecommunications Utilities Facilities Management Manufacturing Automotive Engineering, Construction & Operations Content and Design © 2010 ff. by VMS AG High tech Consumer products Aerospace & Defense Industrial Machinery & Components Mill products Process industry Mining Chemicals Life Science Oil & Gas P. 19
  20. 20. VMS Process Dashboard: Analysis Identify correlations and weaknesses at one glance • Modern, graphical analysis for the complete KPI model VMS Process Dashboard • The KPIs are displayed not only separately, e.g. for one sales organization, but in comparison with all other sales organizations within the company. • Thereby, process owners identify at one glance which KPIs are “different” and can induce the requested corrective measures. • The evolution of the KPIs over the time gives hints about the seasonal variations and shows which KPIs are affected by these variations. • The free combination of connections leaves room for individual creativity and root-cause analysis. Content and Design © 2010 ff. by VMS AG P. 20
  21. 21. Operation Models Access to data and analysis functions • Service Edition VMS Process Dashboard INTERNET SaaS (Software-as-a-Service), access via a browser to the VMS central site • Enterprise Edition Service runs within the company, access via a browser to the customer’s data INTRANET center • Personal Edition Data and analysis software are installed on a single computer (e.g. of the controller) Content and Design © 2010 ff. by VMS AG • Data Only Edition Pure data delivery into the existing company dashboard P. 21
  22. 22. Content VMS Process Dashboard • About VMS AG • Why process benchmarking? • How does the VMS Process Dashboard work? • What does the VMS Process Dashboard provide? • Which are the benefits of the VMS Process Dashboard? Content and Design © 2010 ff. by VMS AG P. 22
  23. 23. Market Positioning towards other Tools Trusted KPI quality at low price Bench- VMS Process Dashboard VMS Process Data BI Tools BAM / BPM Dashboards marking Dashboard Warehouse Report SAP SolMan Cubeware, ARIS Process BAM, ARIS Gartner Reports, MIK, MIS Alea, Dashboard, SAP SAP BW, SAS … Process Event PRTM Reports, … MS Excel, … SCM Monitor, … Reporting       Benchmark       Analysis       Process flow with Alerts       Content and Design © 2010 ff. by VMS AG Requested SAP ERP SAP BW SAP ERP SAP BW External DW Questionnaires data basis Effort ++ - -- - -- - /+ Price + + - - - - /+ P. 23 Function:  existing /  inexistent - Effort or price: + low / - high
  24. 24. Benefits of the VMS Process Dashboard Benchmark: Traditional methods are imprecise and time-consuming VMS Process VMS Process Dashboard Consultants Analysts Benchmark Surveys Dashboard Traditional consultants General industry Company participates to a Software product compare with their information survey experience Automated collection out Manual compilation out of Manually compiled Data collection Telephone survey of source data existing projects questionnaires Preset in the Varying according to the Very broad in order to questionnaires, but Definitions Same definition for all project keep survey simple implementation in details not guaranteed DNA-level: Benchmark Mostly rather simple key Very simple key figures Very simple key figures weighting of complex method figures comparison comparison comparison combinations • Cross-industry Limited to the projects Comparison (n/a) Limited to the participants • Industry conducted by the consultant group of the survey (5-15) Internal units group Content and Design © 2010 ff. by VMS AG • Multitude of KPIs, up to Level of detail High level Absolutely high level High level group level VMS shows Too imprecise and error-prone for identifying concrete improvement potentials recommendation for actions. Setting-up strategic based on facts. decisions on too imprecise facts is latent dangerous. P. 24
  25. 25. The VMS Process Dashboard is unique Business process excellence with VMS The VMS Process Dashboard helps you designing your processes a more efficient and cost-saving VMS Process Dashboard way via comparative analysis, e.g. improving your company performance towards the market. The VMS Process Dashboard • Initialization is Plug & Play No infrastructure, no introduction effort, no programming effort, no risk, • delivers Reporting, Benchmark and Analysis in one dashboard, • allows comparative analyses internally (between company units) as well as externally, • delivers a unique level of details through the granularity of the SAP database, • is overall applicable through the usage of standard KPI (SCOR model), • allows an accurate, fast, easy and periodically repeatable measurement directly out of the SAP ERP system, Content and Design © 2010 ff. by VMS AG • guarantees the comparability with the help of the proven VMS DNA-level method (norming and scaling), • provides an intuitive, graphical, modern representation of the results, • is available in single packets as per analyzed business process . P. 25
  26. 26. Test Run Offer Test run with your own data • TEST INSTALLATION VMS Process Dashboard VMS provides the VMS DataCollector software for one single measurement of one or several ERP systems. The customer installs the software and executes a test run, for instance most suitable on the last 12 months. The collected data is transferred to VMS. • EVALUATION The data is loaded into the VMS Process Dashboard and securely provided for a demo session. During a workshop VMS demonstrates the VMS Process Dashboard filled with the customer’s own data including benchmarking figures . The presentation is done via a browser (Zero- Footprint) and requires no installation on the customer’s site. • TRY & BUY If the customer decides to buy the software, measurement and use can immediately be transferred into steady operation. If he/she decides not to do so, the measurement software is de-installed. Content and Design © 2010 ff. by VMS AG • NO RISK The customer has no time and effort to invest, except for the installation of the software. VMS executes the test run free of charge. P. 26
  27. 27. VMS AG Burgstrasse 61 69121 Heidelberg Office Berlin: Prenzlauer Allee 173 10409 Berlin Germany Copyright © 2002-2010 VMS AG www.vms.net All rights reserved, including those regarding reproduction, copying or other use or communication of www.vms.net the contents of this document or parts thereof. This publication may only be reproduced, processed using electronic retrieval systems, or copied in its entirety. We reserve the right to update or modify the contents. Tel: +49 62 21 4 38 52-0 VMS references and indicates its own trademarks as is practical and appropriate to do so. Other trademarks used in this document are trademarks of their respective owners and will be respected by Fax: +49 62 21 4 38 52-22 VMS. E-mail: info@vms.net VMS registered trademarks are: VMS, the VMS logo, DNA-level benchmark, VMS Report, VMS Monitor, VMS Process Dashboard, VMS IT Dashboard, VM Solutions. Photo Credits: Birkenzweig, eliteglobalbusiness, harry_nl, Nick Saltmarsh, pcshow98, twentyeight on www.flickr.com - Download April 2009 - Royalty-free images of iStockphoto®
  1. A particular slide catching your eye?

    Clipping is a handy way to collect important slides you want to go back to later.

×