“I would not interfere with any creed of
yours, nor want to appear that I have all the
cures. There is so much to know, so many
things are true. The way my feet must go may
not be the best for you. So I give this spark of
what is light to me, to guide you through the
dark but not tell you what to see.” -Anon
Applications of AI
The Guiding Principles
The Art of Story / Discovery
The AI Protocol in Action
The Four D Cycle Model
an emerging paradigm for seeking
what works and moving towards it
an organizational development
or, better still, “a way of life.”
1. Root Cause Analysis
2. Solution Analysis
3. Action Planning
problems to be solved.
1. Reflecting on strengths and best
2. Exploring possibilities
3. Co-creating a World of our
mysteries to be embraced
2 Approaches to
• Reduction of Sexual
• Fear of Job Loss
• Delayed Orders
• Customer Complaints
• Lack of Training
• Integrative Process
• Organizational Learning
North American Steel
• Magnetic Connections
• Revolutionary Responsiveness
• Continuous Learning
• Energized Engagement
• Industry Leading Agility
Examples of Affirmative
Inquiry, the AI
Generate curiosity and invite
Converge thought and stir up the
Create authorship of the idea…
therefore ownership of the eventual
Construction: the ASSUMPTION & the
LANGUAGE open or close possibilities
Rank the following from powerful to more
1. Yes/no questions
6. What if
CHECK ASSUMPTIONS imbedded
How can we work under two cultures?
What is the best way to let the other team
understand our language?
How can we increase cooperation between
The Risk of “Why?”
As you move from yes/no to why and then
to what if…the questions stimulate
reflection and creativity
A WHY question needs to carefully
constructed because, more often that not,
it generates a defensive response
What’s important and why do we care?
What is our purpose behind our purpose?
What constructive facts do we know?
What beliefs backed our successes?
What precisely did we do right?
For connecting INSIGHTS to IDEAS
What MEANING connects with
What else do we need, add?
Have we considered the environment, the
ecology and the economy?
which must consider capacity
How can we best transfer information as a
How can we best share technology as an
How can we best share knowledge as a
create MOVEMENT& ACTION…
Success is assured, what BOLD steps do
we need to take?
What help can we give or take
What language DESIGNs the future in
Always in direction
of a solution
of evoking creativity
of holistic growth
Never in direction
of an error
of a blame
of drawing defensiveness
Questions must be
“What gives life?”
(The best of what is)
“How to go about it, ideally?
“What might be?”
(What is the world calling for)
“How to live, learn,
DISCOVER: The identification of organizational
processes that work well.
DREAM: The envisioning of processes that will work
well in the future.
DESIGN: Planning and prioritizing processes that
would work well.
DESTINY (or DELIVER): The implementation
(execution) of the proposed design.
Four D Cycle
Choose an Affirmative Topic …….as done earlier
Discover through Stories what Worked / Built / Grew
Ask Questions to Reflect deeper ___ Minutes
Dream what the future CAN be
Ask Questions, Reinforce ____ Minutes
Design a do-able Strategy
Ask Question, not to doubt, but Clarify & Shape __ Minutes
Deliver the Goods
Write out a workable Check List ___ Minutes
Share Output with another Team
Steps / Destiny
Whenever you need
Communications Skills Enhancement
Creative Thinking and Change
Leadership and Strategy
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