Basic Concept of MIS FOR NON IT

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MIS Foundation - NON IT Students

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Basic Concept of MIS FOR NON IT

  1. 1. Management Information System 1
  2. 2. ‡ Basic Book ± James A OBrien, Management Information system, 7th edition, Tata McGraw-Hill‡ References ± Ralph Stair and George Reynolds, Principles of Information Systems, 10th edition, New Delhi: Pearson Education. ± James A. OBrien and George Marakas, Management Information Systems, 9th Edition, New York: McGraw-Hill ± Laudon and Laudon, Management Information systems, 10th edition, Pearson Education. 2
  3. 3. ‡ Websites ± www.mhhe.com/obrien ± www.prenhall.com/laudon‡ Websites for Nepalese Context ± www.nta.gov.np (MIS report) ± www.moic.gov.np 3
  4. 4. Framework of MIS 4
  5. 5. Foundation of Information Systems in Business‡ Information System In Business‡ The Components of Information System 5
  6. 6. Management Information System‡ Management??‡ Information ??‡ System??‡ Information System??‡ Management Information System?? 6
  7. 7. Management‡ Management is the process of getting activities completed efficiently and effectively with and through other people.‡ Management functions: Planning, Organizing, Staffing, Directing, Coordinating, Reporting, Budgeting, Controlling‡ Management roles: ± Interpersonal roles: Figurehead, Leader, Liaison ± Informational roles: Monitor, Disseminator, Spokesperson ± Decisional roles: Entrepreneur, Disturbance handler, Resource allocator, Negotiator 7
  8. 8. Data vs. InformationData: raw factsInformation: collection of facts organized insuch a way that they have value beyond thefacts themselves 8
  9. 9. Figure 1.1 9
  10. 10. Table 1.1 10
  11. 11. System concept Environment Feedback Feedback Signals Signals Control Control by Control Signals Management Signals Input of Manufacturing Output of Raw Materials Process Finished ProductsSystem Boundary Other Systems 11
  12. 12. Fig 1.2 12
  13. 13. Management Information System (MIS):Management level‡ Inputs: High volume data‡ Processing: Simple models‡ Outputs: Summary reports‡ Users: Middle managersExample: Annual budgeting
  14. 14. Management Information System (MIS)
  15. 15. Management Information System (MIS)‡ Structured and semi-structured decisions‡ Report control oriented‡ Past and present data‡ Internal orientation
  16. 16. IT and IS ‡ What is Information Technology? ± Any form of technology used by people to handle information. ‡ What are Information Systems? ± Integrated components processing, storing and disseminating information in an organisation. ± Interdisciplinary study of systems that provide information to users in organisations.Pyle, I.C. & Illingworth, V. (Eds) (1996). Oxford Dictionary of Computing, 4th Edition. Oxford / New York: OxfordUniversity Press 16
  17. 17. Experiences of IT and IS‡ Examples of IT ± Hardware (PC, UNIX server) ± Software (e-mail, Internet, Windows, Word) ± Consumer devices (mobiles, train times)‡ Examples of IS ± File systems, databases, e-mail servers / clients ± e-commerce ± SAP, student records 17
  18. 18. Characteristics of Valuable Information‡ Table 1.2 18
  19. 19. Attributes of Information Quality 19
  20. 20. ‡ ElementsFig 1.3 of system and goals 20
  21. 21. System classifications 21
  22. 22. System PerformanceEfficiency: output/inputEffectiveness: extent to which system attainsits goalsPerformance standard: specific objective of asystem 22
  23. 23. Fig 1.5 23
  24. 24. Fig 1.6 24
  25. 25. Fig 1.8 25
  26. 26. Components of an Information System 26
  27. 27. Why is IS Important?‡ For an organisation to survive and prosper ± More locations (networking, Internet) ± New products and services ± Improve jobs and work flows: ‡ Efficiency ‡ Cost ‡ Ethical and social issues 27
  28. 28. Why is IS Important?‡ Worldwide changes: ± Global economy ‡ Growing percentage of economy relies upon import and export ‡ Need to operate globally ‡ IS can provide global trading infrastructure ± Knowledge- or information-based society ‡ Change of employment profiles: ± Less farming ± Less ͚blue collar͛ ʹ manufacturing ± Increased service ± Increased ͚white collar͛ ʹ office-based ± USA: 55% of work force are in knowledge- or information-based activities ± Shift of manufacture to low-wage countries 28
  29. 29. Information Economy70%60% % SERVICE50% % WHITE COLLAR40% % BLUE COLLAR30% % FARMING20%10%0% YEAR 29
  30. 30. Why is IS important?± Business enterprise ‡ Change from hierarchical organisations ‡ Now flat, decentralised ‡ Relies on instant information ‡ Flexibility with customer focus, with increasing importance± Digital firm ‡ An organisation where: ± Nearly all relationships with customers, suppliers and employees is digital ‡ Business processes accomplished through digital networks ‡ Flexible ‡ Dependent upon on IT 30
  31. 31. WHY INFORMATION SYSTEMS? Business Processes Supply Enterprise Customer Knowledge Chain Management Management Management Management Firm Profitability and Strategic PositionData Transformation DisseminationCollection Intoand BusinessStorage Systems Planning Coordinating Controlling Modeling and Decision Making Information Processing Activities Management Activities Business Value Figure 1-4
  32. 32. Major Roles of Information Systems Support of Strategic Advantage Support of Managerial Decision Making Support of Business Operations 32
  33. 33. TOWARD THE DIGITAL FIRMThe Interdependence Between Organizations and Information Systems
  34. 34. Trends in Information Systems 34
  35. 35. Types of Information Systems Information Systems Operations Management Support Support Systems SystemsTransaction Process Enterprise Management Decision ExecutiveProcessing Control Collaboration Information Support Information Systems Systems Systems Systems Systems Systems
  36. 36. Other Categories of Information Systems Expert Systems Knowledge Management Systems Functional Business Systems Strategic Information Systems Cross-Functional Information Systems 36
  37. 37. Management Information Systems (MIS)Routine information for routine decisionsOperational efficiencyUse transaction data as main inputDatabases integrate MIS in different functionalareas 37
  38. 38. MIS OutputsScheduled reportsDemand reportsException reports 38
  39. 39. Management Challenges of the E-Business Enterprise ‡Business Strategies ‡Business Processes‡IS Human Resources ‡Business Needs‡IS Development ‡Customer Relationships ‡Business Partners‡IT Infrastructure ‡Suppliers‡IS Performance ‡Business Customers‡Organization Structure Ethical Considerations‡and Culture Potential Risks? Potential Laws?‡User Acceptance Possible Responses? 39

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