Different Phase of ERP Implementation• Pre-Evaluation Screening• Package Evaluation• Project Planning Phase• Gap Analysis• Reengineering• Configuration• Implementation Team Training• Testing• End-User Training• Going Live• Post Implementation Phase
Pre-Evaluation Screening• Pre-Evaluation Screening is the phase which starts when company decides to go for a ERP System, the search for perfect solution starts.• It is very time consuming process to select few where all claims be the best, it is just superficial study of package.• Not all packages are same each has its own weakness and strength.• While making the analysis it is good to investigate the origins of the different packages.• Some packages can be good in some areas while in other sectors they may not.• Once few packages are screened detailed evaluation process starts.
Package Evaluation• Package Evaluation process is one of the most imp phase of the ERP implementation , because the package you select will decide failure or success of project.• There is little room for error in this as ERP packages are so expensive once purchased can not switch to another.• While making the analysis the imp point is nothing is perfect , imp here is whether it is a perfect fit or good fit.• It is impossible to get a system which will perform exactly as the company does business but aim is to get least no of differences.
Project Planning Phase• This is the phase which plans that designs the implementation process.• In this phase details of how to go about implementation , schedules and deadlines etc are decided.• Roles and responsibilities are identified and assigned.• This is phase which will decide when to begin, how to do it and when the project is supposed to be completed and what to do in contingencies.• Their is a committee for this and which is suppose to meet periodically through out cycle to review process and chart future course of action .
GAP ANALYSIS– Gap analysis is a phase in the ERP implementation, where the organization tries to find out the gaps between the company’s existing business practices & those supported by the ERP package.– This is the process through which companies create a complete model of where they are now & where they want to head in the future.
CONFIGURATION• IMPORTANCE OF CONFIGURATION – This is the main functional area of the ERP implementation. – Business processes have to be understood & mapped in such a way that the arrived solution matches with the overall goals of the company
TESTING• This is the phase where you try to break the system.• Here we reach a point where we are testing real case scenarios.• The system is configured & now we must come up with extreme case scenarios- system overloads, multiple users logging on at the same time with the same query, users entering invalid data, hackers trying to access restricted areas & so on.• The test case must be designed specifically to find the weak links in the system & these bugs should be fixed before going live.
GOING LIVE• On the technical side, the work is almost complete- data conversions is done, databases are up & running, & on the functional side, the prototype is fully configured & tested & ready to go operational.• The system is officially proclaimed operational, even though the implementation team must have been testing it & running successfully for some time.• But once the system is ‘live’, the old system is removed & the new system is used for doing business.
END USER TRAINING• Success & failure – The success or failure of an ERP system depends on how the actual users use the system. – The most successful implemented ERP packages fail due to lack of end user training.• People are divided into groups – ERP system changes the job descriptions of the people, so it is important to identify the people who are going to use the system. The current skills of the people are identified & they are divided into groups. – Every group is provided training on the new system.• Training sections – The training section gives the overall view of the system & how the individual actions will be affecting the entire system.
POST IMPLEMENTATION (MAINTENANCE MODE)• Important factors – One important factor that should be kept in mind is that the post implementation phase is very critical. – Once the implementation is over the vendors & the hired consultants will go.• Necessary enhancements & upgrades – There should be people within the company who have the technical processes to make the necessary enhancements to the system as & when required. – The system must be upgraded as & when new versions or technologies are introduced.• Training is needed – Everyone who uses these systems needs to be trained on how they work, how they relate to the business process & how a transaction ripples through the entire company whenever they press a key. – The training will never end; it is an ongoing process; new people will always be coming in & new functionality will always be entering the organization.• Maximum value for these input – Living with ERP system will be totally different from installing them. – However, an organization can only get the maximum value of these inputs if it successfully adopts & effectively uses the system.