Knowledge and Skills for Business Analysts

Inception Phase Key Responsibilities: Understand the High Level Business Need Analysis of Documents (RFP, SoW etc..) Analysis of Existing Site Analysis of Client Supplied Documents Initial Discussion with the Stakeholders Define the Scope Define the “Feature List” Identify the Actors, Business Use Cases, External Systems (Secondary Actors) Identify the Key Risks Plan for Requirement Elaboration

Key Responsibilities:

Understand the High Level Business Need

Analysis of Documents (RFP, SoW etc..)

Analysis of Existing Site

Analysis of Client Supplied Documents

Initial Discussion with the Stakeholders

Define the Scope

Define the “Feature List”

Identify the Actors, Business Use Cases, External Systems (Secondary Actors)

Identify the Key Risks

Plan for Requirement Elaboration

Inception Phase Key Deliverables: Vision / Scope Document Feature List – User Stories / Business Requirements High Level Use Cases Key Business Processes and Scenarios Actors External Systems for Integration Requirement Elaboration Plan Meeting Plan High level agenda

Key Deliverables:

Vision / Scope Document

Feature List – User Stories / Business Requirements

High Level Use Cases

Key Business Processes and Scenarios

Actors

External Systems for Integration

Requirement Elaboration Plan

Meeting Plan

High level agenda

Inception Phase Knowledge and Skills Vision / Scope Document Feature List – User Stories / Business Requirements High Level Use Cases Key Business Processes and Scenarios Actors External Systems for Integration Requirement Elaboration Plan Meeting Plan High level agenda

Knowledge and Skills

Vision / Scope Document

Feature List – User Stories / Business Requirements

High Level Use Cases

Key Business Processes and Scenarios

Actors

External Systems for Integration

Requirement Elaboration Plan

Meeting Plan

High level agenda

Elaboration Phase Key Responsibilities: Elicitation of the Detailed Business Requirements Interview the stakeholders and Subject Matter Experts Conduct Workshops / JAD Sessions Analysis of Existing Documentation Document the requirements through “Requirement Specification Document” Collaborate with Creative Partner to deliver Wireframes Knowledge Transfer to Offshore team Development team – to document LLDs Testing team – to document Test Cases Validation of Requirements with the Client Prepare “Requirement Traceability Matrix”

Key Responsibilities:

Elicitation of the Detailed Business Requirements

Interview the stakeholders and Subject Matter Experts

Conduct Workshops / JAD Sessions

Analysis of Existing Documentation

Document the requirements through “Requirement Specification Document”

Collaborate with Creative Partner to deliver Wireframes

Knowledge Transfer to Offshore team

Development team – to document LLDs

Testing team – to document Test Cases

Validation of Requirements with the Client

Prepare “Requirement Traceability Matrix”

Elaboration Phase Key Deliverables: Elaboration Meeting Documents Detailed Agenda and Discussion Guide Minutes of Meeting Requirement Specification Document Use Cases Associated Wireframes / HTMLs Requirement Traceability Matrix

Key Deliverables:

Elaboration Meeting Documents

Detailed Agenda and Discussion Guide

Minutes of Meeting

Requirement Specification Document

Use Cases

Associated Wireframes / HTMLs

Requirement Traceability Matrix

Elaboration Phase Knowledge and Skills Elicitation Techniques Conduct Interviews Conduct JAD Sessions / Workshops Analysis Skills Knowledge of UML Concepts Use Cases (Use Case Diagram, Use Case Scenarios) Activity Diagrams, Flow Charts Sequence Diagrams, Class Diagrams Knowledge of Modeling Tool (Ex: MS-Visio) Documentation Skills Document Requirements in standard templates Mapping of Requirements

Knowledge and Skills

Elicitation Techniques

Conduct Interviews

Conduct JAD Sessions / Workshops

Analysis Skills

Knowledge of UML Concepts

Use Cases (Use Case Diagram, Use Case Scenarios)

Activity Diagrams, Flow Charts

Sequence Diagrams, Class Diagrams

Knowledge of Modeling Tool (Ex: MS-Visio)

Documentation Skills

Document Requirements in standard templates

Mapping of Requirements

Construction Phase Key Responsibilities: Provide clarifications for the issues during development Handle Change Request Review Test Cases Plan for User Acceptance Testing Plan for End User Training

Key Responsibilities:

Provide clarifications for the issues during development

Handle Change Request

Review Test Cases

Plan for User Acceptance Testing

Plan for End User Training

Construction Phase Key Deliverables: Change Request Documents User Acceptance Test Plan and Test Cases Training Manual Knowledge and Skills Knowledge of Change Request Process Knowledge of Test Cases Ability to prepare User Acceptance Test Plan and Test Cases Ability to prepare Training Manual

Key Deliverables:

Change Request Documents

User Acceptance Test Plan and Test Cases

Training Manual

Knowledge and Skills

Knowledge of Change Request Process

Knowledge of Test Cases

Ability to prepare User Acceptance Test Plan and Test Cases

Ability to prepare Training Manual

Transition Phase Key Responsibilities: Handle User Acceptance Testing Handle End User Training Key Deliverables: Signed off UAT Test Results Knowledge and Skills Ability to Conduct User Acceptance Testing with the Key Users Ability to train the Users for the new System

Key Responsibilities:

Handle User Acceptance Testing

Handle End User Training

Key Deliverables:

Signed off UAT Test Results

Knowledge and Skills

Ability to Conduct User Acceptance Testing with the Key Users

Ability to train the Users for the new System