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TELUS is Making the Future Friendlier for Their Customers

by on Aug 01, 2012

  • 3,016 views

TELUS has always prided itself on providing excellent customer service and have been recognized for their efforts. With the rise of social media, TELUS saw an increased number of customers using new ...

TELUS has always prided itself on providing excellent customer service and have been recognized for their efforts. With the rise of social media, TELUS saw an increased number of customers using new channels to obtain customer service, voice opinions and connect with other customers to share ideas and solutions. The team at TELUS saw a chance for their customer service professionals to start engaging with customers on these new platforms, read on for the whole story.

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TELUS is Making the Future Friendlier for Their Customers TELUS is Making the Future Friendlier for Their Customers Document Transcript