Community Manager 2.0

by Radian6 on Apr 12, 2011

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Community Manager 2.0 – Who’s Running this Place? ...

Community Manager 2.0 – Who’s Running this Place?

The social web has helped create and define the role of community as an important part of connecting with customers and building business. Learn more about the evolving role of the Community Manager and what’s next to help build more active communities.

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Community Manager 2.0 — Presentation Transcript

Community Manager 2.0
Who’s Running This Place?
#social2011

“Customer service people are the original, the best Community Managers”
Community Manager 2.0 -
Who’s Running This Place?
DJ Waldow, Director of Community, Blue Sky Factory @djwaldow
Rachel Happe, Principal/Founder, The Community Roundtable
@rhappe
Jennifer Hughes, Social Listening Manager, Ant’s Eye View
@jenn_hughes
Pierre Abraham, Social Media Producer, Beachbody@wonderfulnews
#social2011

Community Manager 2.0
Who’s Running This Place?

Why do companies need good community management?
Skills required – why is listening so important?
Goals – retention, acquisition, awareness or all?

#social2011

Radian6 at Radian6 Community Manager 2.0 – who’s running this place?

The social web has helped create and define the role of community as an important part of connecting with customers and building business. Learn more about the evolving role of the Community Manager and what’s next to help build more active communities. 1 year ago

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Community Manager 2.0

by Radian6 on Apr 12, 2011

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Community Manager 2.0 — Presentation Transcript