Raddon Chart of the Day February 9, 2012

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Raddon Chart of the Day February 9, 2012

  1. 1. Raddon Chart of the Day February 9, 2012 Online Services Consumers Currently Use E-Statements 38% Check Imaging 34% Order Checks 27% PtoP Payment 27% E-Mail Fraud Alert 15%E-Mail Balance Alert 14%E-Mail Dir. Dep. Alert 9% Text Balance Alert 5% Text Fraud Alert 3% Text Dir. Dep. Alert 3% 0% 5% 10% 15% 20% 25% 30% 35% 40%Source: Raddon Financial Group, National Consumer Research – Fall 2011©2012 Open Solutions Inc. Raddon Financial Group (RFG) is a business unit of Open Solutions Inc. www.raddon.com | 800.827.3500
  2. 2. Raddon Chart of the Day February 7, 2012 Financial Activities Consumers Have Performed While Online in the Past Two Years Shopped for a Loan 13% Applied for a Loan 10% Shopped for a Savings Account 7% Opened a Savings Account 7%Shopped for a Checking Account 6% Shopped for a CD 6% Opened a Loan 5% Opened a Checking Account 5% Opened a CD 3% 0% 2% 4% 6% 8% 10% 12% 14%Source: Raddon Financial Group, National Consumer Research – Fall 2011©2012 Open Solutions Inc. Raddon Financial Group (RFG) is a business unit of Open Solutions Inc. www.raddon.com | 800.827.3500
  3. 3. Raddon Chart of the Day February 1, 2012 Value Consumers Place on a35% Debit Card Courtesy Pay Service 30% 31%30% 27%25%20%15% 13%10% 5% 0% Extremely Valuable Somewhat Valuable Not Very Valuable Not at All ValuableSource: Raddon Financial Group, National Consumer Research – Fall 2011©2012 Open Solutions Inc. Raddon Financial Group (RFG) is a business unit of Open Solutions Inc. www.raddon.com | 800.827.3500
  4. 4. Raddon Chart of the Day January 19, 2012 Acceptable Changes For Future Debit Card Use Small Fee Charged per Each Use 4% Purchase Limit of $100 per Use 2% Monthly Charge 2% Yearly Fee 1% Purchase Limit of $50 per Use 1%None of the Above – Would Stop Using My Debit Card 32%None of the Above – Would Look for Another Provider without Charges 47% Do Not Use a Debit Card 31% 0% 10% 20% 30% 40% 50% Source: Raddon Financial Group, National Consumer Research – Fall 2011 ©2012 Open Solutions Inc. Raddon Financial Group (RFG) is a business unit of Open Solutions Inc. www.raddon.com | 800.827.3500
  5. 5. Raddon Chart of the Day January 17, 2012 Consumers’ That Have Had a Debit Card Purchase Denied In the Last Six Months 4% Have Had a Debit Card Purchase Denied Have Not Had a Debit Card Purchase Denied 96%Source: Raddon Financial Group, National Consumer Research – Fall 2011©2012 Open Solutions Inc. Raddon Financial Group (RFG) is a business unit of Open Solutions Inc. www.raddon.com | 800.827.3500
  6. 6. Raddon Chart of the Day January 12, 2012 Consumers’ Likelihood to Use a Smart ATM to Deposit Funds30% 25% 25%25% 24%20% 15%15% 11%10% 5% 0% Extremely Likely Very Likely Somewhat Likely Not Very Likely Not at All Likely TotalSource: Raddon Financial Group, National Consumer Research – Fall 2011©2012 Open Solutions Inc. Raddon Financial Group (RFG) is a business unit of Open Solutions Inc. www.raddon.com | 800.827.3500
  7. 7. Raddon Chart of the Day January 10, 2012 Reasons Why Consumers Will Not Use an ATM to Deposit Funds I Prefer Dealing Directly with a Teller When 58% Depositing Funds I Never Use ATMs 23% No Need – I Don’t Get Any Non-Payroll 21% ChecksI Don’t Trust ATMs – I Worry about Mistakes 15% There Are No ATMs Convenient for Me to 4% Use 0% 10% 20% 30% 40% 50% 60% 70%Source: Raddon Financial Group, National Consumer Research – Fall 2011©2012 Open Solutions Inc. Raddon Financial Group (RFG) is a business unit of Open Solutions Inc. www.raddon.com | 800.827.3500
  8. 8. Raddon Chart of the Day January 6, 2012 Consumers That Have Deposited Funds Into an ATM 33% 67% Have Deposited Funds into an ATM Have Not Deposited Funds into an ATMSource: Raddon Financial Group, National Consumer Research – Fall 2011©2012 Open Solutions Inc. Raddon Financial Group (RFG) is a business unit of Open Solutions Inc. www.raddon.com | 800.827.3500
  9. 9. Raddon Chart of the Day January 4, 2012 Consumers Remote Deposit Capture Use and Likelihood to Use Such a Service40% 37%35%30% 28%25%20% 17%15%10% 8% 6% 5% 4% 0% Currently Use Extremely Very Likely Somewhat Not Very Not at All Likely Likely Likely LikelySource: Raddon Financial Group, National Consumer Research – Fall 2011©2012 Open Solutions Inc. Raddon Financial Group (RFG) is a business unit of Open Solutions Inc. www.raddon.com | 800.827.3500

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