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Providing AccessibleThe Metropolitan   Online CollectionsMuseum of Art                   www.metmuseum.org                ...
Content   Pre-existing online collection          User research          Collections data issues          The search syste...
Section 1   Pre-existing online collection            User research            Collections data issues            The sear...
Original Online Collections Architecture for                 Metmuseum.orgTMSData       TMS       Extract                 ...
Section 2   Pre-existing online collection            User research            Collections data issues            The sear...
User Research ApproachUser centred design approach46 individual user interviewsCard sorting with 14 usersIterative user te...
Card SortingOpen card sort63 artwork cardsOrder of data oncards randomized
Card Sorting FindingsGeneral visitors - strong visualresponse; sorted quicklyFrequent visitors - also visual but alsoused ...
“We love the marvelous conjunctions, the curiosity chest is more exciting. I’m reaffirming this boring Janson* breakdown bu...
User GoalsImportant to find          1. Find a specific artwork.an entry point that       2. Find artworks by time period.re...
Search FacetsWhothe artist, maker or the culture of the workWhatthe technique or material used for the artworkWheregeograp...
Section 3   Pre-existing online collection            User research            Collections data issues            The sear...
Data IssuesDifferent departments have different dataSpellings varyPreferred terms may be in other languagesData comes from...
The Data ProcessorAutomated term extraction with manual override
Term Matching1. Mapping the collections data to thesauri2. Mapping rules set by Museum staffEnables the Museum to:- Set pr...
Raw InputWho – artist’s name(+ culture for some departments)Where – geography(+ culture if not included in ‘who’)+ artist’...
Collection Object Field Data                 Raw Term FilteringRaw TermMapping                  Raw Terms                 ...
Open card sort63 artwork cardsOrder of data oncards randomized
Section 4   Pre-existing online collection            User research            Collections data issues            The sear...
Solr- Speed- Supports custom integration- Faceting- Proven track record in the web search arena- Scalable- Commercial supp...
Original Online Collections Architecture for                 Metmuseum.org (simplified view)TMSData       TMS       Extract...
Online Collections Architecture for                                             Metmuseum.org - revised      TMS      Data...
Pros & ConsData processor   Effort needed to create the mapping rules                 for the data processor              ...
Section 5   Existing online collection            User research            Collections data issues            The search s...
Suggested Searches
Free text searches
Faceted search
Onward journeys
Onward journeys
Repeat visits, time on site, pages and visitsare all well above the earlier site’s average
Thank youThe MetropolitanMuseum of Art      www.metmuseum.org                   www.cogapp.com
MW2012 - Providing Accessible Online Collections, The Metropolitan Museum of Art
MW2012 - Providing Accessible Online Collections, The Metropolitan Museum of Art
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MW2012 - Providing Accessible Online Collections, The Metropolitan Museum of Art

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A presentation from Rachael Rainbow of Cogapp and Matt Morgan of The Metropolitan Museum of Art for the Museums and the Web Conference on April 14th 2012. The presentation concentrates on the research, development and outcomes of the award winning collections section of the redeveloped www.metmuseum.org website.

For the full paper accompanying this presentation please see: http://www.museumsandtheweb.com/mw2012/papers/providing_accessible_online_collections

Published in: Technology, Education
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  • Transcript of "MW2012 - Providing Accessible Online Collections, The Metropolitan Museum of Art"

    1. 1. Providing AccessibleThe Metropolitan Online CollectionsMuseum of Art www.metmuseum.org Rachael Rainbow, Cogapp Matt Morgan, The Metropolitan Museum of Art
    2. 2. Content Pre-existing online collection User research Collections data issues The search system Accessing the collections
    3. 3. Section 1 Pre-existing online collection User research Collections data issues The search system Accessing the collections
    4. 4. Original Online Collections Architecture for Metmuseum.orgTMSData TMS Extract Online Collections Database (CRD) Website Front-end
    5. 5. Section 2 Pre-existing online collection User research Collections data issues The search system Accessing the collections
    6. 6. User Research ApproachUser centred design approach46 individual user interviewsCard sorting with 14 usersIterative user testing
    7. 7. Card SortingOpen card sort63 artwork cardsOrder of data oncards randomized
    8. 8. Card Sorting FindingsGeneral visitors - strong visualresponse; sorted quicklyFrequent visitors - also visual but alsoused familiar curatorial departmentsResearchers and academics - used dataUsers wanted to explore the artworksin their context
    9. 9. “We love the marvelous conjunctions, the curiosity chest is more exciting. I’m reaffirming this boring Janson* breakdown but I’m open to new ways to explore and see.” - Virginia, researcher / academic *well-known history of art textbook
    10. 10. User GoalsImportant to find 1. Find a specific artwork.an entry point that 2. Find artworks by time period.resonates with the user 3. Research specific civilizations. 4. Search by a place or country. 5. Find artworks by genre. 6. Search for paintings by school. 7. Search for types of artifacts. 8. Find out about a specific artist.
    11. 11. Search FacetsWhothe artist, maker or the culture of the workWhatthe technique or material used for the artworkWheregeographic locationWhenera or date the artwork was madeIn the Museumthe department in the Museum
    12. 12. Section 3 Pre-existing online collection User research Collections data issues The search system Accessing the collections
    13. 13. Data IssuesDifferent departments have different dataSpellings varyPreferred terms may be in other languagesData comes from multiple sourcesDepartments define fields differentlyGranularity of terms varies
    14. 14. The Data ProcessorAutomated term extraction with manual override
    15. 15. Term Matching1. Mapping the collections data to thesauri2. Mapping rules set by Museum staffEnables the Museum to:- Set preferred terms- Exclude terms that are not meaningful to end users or not meaningful in a specific context- Enable inferences to be made- Assign priorities to terms
    16. 16. Raw InputWho – artist’s name(+ culture for some departments)Where – geography(+ culture if not included in ‘who’)+ artist’s nationality (where available)What – medium + classification + object nameWhen – date(beginning and end dates)In the Museum – Museum department
    17. 17. Collection Object Field Data Raw Term FilteringRaw TermMapping Raw Terms Source Term ExtractionSource TermMapping Rules Source TermsAAT/TGN TermPriority Rules Source Term MatchingAAT/TGN TermMapping Rules Index Terms
    18. 18. Open card sort63 artwork cardsOrder of data oncards randomized
    19. 19. Section 4 Pre-existing online collection User research Collections data issues The search system Accessing the collections
    20. 20. Solr- Speed- Supports custom integration- Faceting- Proven track record in the web search arena- Scalable- Commercial support available
    21. 21. Original Online Collections Architecture for Metmuseum.org (simplified view)TMSData TMS Extract Online Collections Database (CRD) Website Front-end
    22. 22. Online Collections Architecture for Metmuseum.org - revised TMS Data Online TMS Collections Extract Database (CRD)Thesauruses AAT TGN Thesauruses Knowledge Data Knowledge Bases Processor Bases Rules etc... Website Solr Front-end
    23. 23. Pros & ConsData processor Effort needed to create the mapping rules for the data processor Better result for end users Reassures the curatorsSolr Solr is simple yet powerful Additional component in the system Is performing well and returning relevant results
    24. 24. Section 5 Existing online collection User research Collections data issues The search system Accessing the collections
    25. 25. Suggested Searches
    26. 26. Free text searches
    27. 27. Faceted search
    28. 28. Onward journeys
    29. 29. Onward journeys
    30. 30. Repeat visits, time on site, pages and visitsare all well above the earlier site’s average
    31. 31. Thank youThe MetropolitanMuseum of Art www.metmuseum.org www.cogapp.com
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