How xRM Saved Tennessee $1,400,000 And 18 months

© 2008 Ralph R. Zerbonia and Universe Central Corporation. The words and logo representing: C.A.R.S. ; Charity C.A.R.S.; and “the answer is Yes” are copyrights and trademarks and salesmarks of Ralph R. Zerbonia and Universe Central Corporation, all rights reserved worldwide. Microsoft owns all their stuff too. Don’t lie, cheat or steal, it’s bad for you.

In Tennessee, – Charitable Organizations, – Professional Solicitors, – Fund Raising Counsel – and the individuals involved with them, are regulated by the Department of State’s: Division of Charitable Solicitations and Gaming © 2008 Ralph R. Zerbonia and Universe Central Corporation. The words and logo representing: C.A.R.S. ; Charity C.A.R.S.; and “the answer is Yes” are copyrights and trademarks and salesmarks of Ralph R. Zerbonia and Universe Central Corporation, all rights reserved worldwide. Microsoft owns all their stuff too. Don’t lie, cheat or steal, it’s bad for you.

The Division of Charitable Solicitations and Gaming manages and tracks information and processes . . . …around these regulated entities. © 2008 Ralph R. Zerbonia and Universe Central Corporation. The words and logo representing: C.A.R.S. ; Charity C.A.R.S.; and “the answer is Yes” are copyrights and trademarks and salesmarks of Ralph R. Zerbonia and Universe Central Corporation, all rights reserved worldwide. Microsoft owns all their stuff too. Don’t lie, cheat or steal, it’s bad for you.

Ohio Tennessee • Access DB and paper • Access DB and paper • Upwards of 22,000 • Upwards of 13,000 organizations to track organizations to track and manage and manage • 1800+ Bingo license • 115 Gaming applications annually Applications annually © 2008 Ralph R. Zerbonia and Universe Central Corporation. The words and logo representing: C.A.R.S. ; Charity C.A.R.S.; and “the answer is Yes” are copyrights and trademarks and salesmarks of Ralph R. Zerbonia and Universe Central Corporation, all rights reserved worldwide. Microsoft owns all their stuff too. Don’t lie, cheat or steal, it’s bad for you.

Ohio Tennessee • Used to track and • Used to track and manage registering and manage registering and renewing charitable renewing charitable organizations and related organizations and related special vendors, special vendors, employees, related employees, related individuals , a variety of individuals, a variety of filings and all filings and all investigation investigation processes processes • Used to register & track • Used to license charitable charitable gaming events gaming, i.e. bingo © 2008 Ralph R. Zerbonia and Universe Central Corporation. The words and logo representing: C.A.R.S. ; Charity C.A.R.S.; and “the answer is Yes” are copyrights and trademarks and salesmarks of Ralph R. Zerbonia and Universe Central Corporation, all rights reserved worldwide. Microsoft owns all their stuff too. Don’t lie, cheat or steal, it’s bad for you.

Ohio Tennessee • Essentially a registration • A full featured, integrated system to and renewal engine for register and renew, all regulated charities track, manage, in the state. Has investigate and process separate modules for the entire field of gaming, vendors and charity regulation in the investigations. state. • Internal System plus • Internal System plus web-side registration web-side registration and renewal filings. and renewal filings. © 2008 Ralph R. Zerbonia and Universe Central Corporation. The words and logo representing: C.A.R.S. ; Charity C.A.R.S.; and “the answer is Yes” are copyrights and trademarks and salesmarks of Ralph R. Zerbonia and Universe Central Corporation, all rights reserved worldwide. Microsoft owns all their stuff too. Don’t lie, cheat or steal, it’s bad for you.

Ohio Tennessee • Built from scratch using • Built customizing Microsoft .NET and configuring technologies and Microsoft xRM Oracle DB platform. • Web-like Interface • Web Interface © 2008 Ralph R. Zerbonia and Universe Central Corporation. The words and logo representing: C.A.R.S. ; Charity C.A.R.S.; and “the answer is Yes” are copyrights and trademarks and salesmarks of Ralph R. Zerbonia and Universe Central Corporation, all rights reserved worldwide. Microsoft owns all their stuff too. Don’t lie, cheat or steal, it’s bad for you.

Ohio Tennessee • Construction to • Construction to installation/completion installation/completion time = 2+ Years 6 months time = • Built from scratch into • Over 2,500 multiple stand-alone customization & modules modifications for a fully integrated system. • Total Cost to deliver: • Total Cost to deliver: $600,000. $2,000,000. © 2008 Ralph R. Zerbonia and Universe Central Corporation. The words and logo representing: C.A.R.S. ; Charity C.A.R.S.; and “the answer is Yes” are copyrights and trademarks and salesmarks of Ralph R. Zerbonia and Universe Central Corporation, all rights reserved worldwide. Microsoft owns all their stuff too. Don’t lie, cheat or steal, it’s bad for you.

Ohio Tennessee Starting 2005 Starting 2008 2+ Years 6 months Time = Total Cost to deliver: $600,000. $2,000,000. © 2008 Ralph R. Zerbonia and Universe Central Corporation. The words and logo representing: C.A.R.S. ; Charity C.A.R.S.; and “the answer is Yes” are copyrights and trademarks and salesmarks of Ralph R. Zerbonia and Universe Central Corporation, all rights reserved worldwide. Microsoft owns all their stuff too. Don’t lie, cheat or steal, it’s bad for you.

Ohio Tennessee Time = 2+ Years • Time = 6 months • Built from scratch into multiple stand- • Over 2,500 customization & • alone modules modifications for a fully integrated system. Total Cost to deliver: $2,000,000. • Total Cost to deliver: $600,000. •

“Microsoft Dynamics CRM as a Platform Take the “C” out of “CRM” and you‘re left with Microsoft Dynamics Relationship Management—and that‘s the right way to think about this product. Microsoft Dynamics CRM is not just about sales and marketing. It‘s a platform for developing line of business applications—applications that manage and track information and processes around real- world objects. The object could be a customer, but it could also be a grant, building, or a potential candidate for hire. The key question is: “do I need to track the information and activities related to this entity?” If the answer is “yes,” Microsoft CRM deserves some serious consideration.” from a 2008 article by Jason Hunt and Aaron Elder © 2008 Ralph R. Zerbonia and Universe Central Corporation. The words and logo representing: C.A.R.S. ; Charity C.A.R.S.; and “the answer is Yes” are copyrights and trademarks and salesmarks of Ralph R. Zerbonia and Universe Central Corporation, all rights reserved worldwide. Microsoft owns all their stuff too. Don’t lie, cheat or steal, it’s bad for you.

How xRM Saved Tennessee $1,400,000 And 18 months

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