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It's a Wonderful Project: 10 Things You Can Do to Ensure a Successful Project Implementation
 

It's a Wonderful Project: 10 Things You Can Do to Ensure a Successful Project Implementation

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Going digital in an analog world requires the right technology, but more importantly, the right people. We've made our share of mistakes along the way, and we've learned a lot about what it takes for ...

Going digital in an analog world requires the right technology, but more importantly, the right people. We've made our share of mistakes along the way, and we've learned a lot about what it takes for projects to succeed, and for both of our teams to end up looking like heroes. To paraphrase Tom Cruise from the movie Jerry Maquire, "help us, help you."

To learn more about RJS Software, visit http://www.rjssoftware.com/

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  • Shonnie: if the project is important, include the best people on the team. Also include the right people.Each process has the best appointed person – Guardian, It helps if the people on your team like each other.Selling project leadership – No one thinks they need it or they can manage it on their own. Examples of trouble times/failures (Tire Rack)How to reduce project leadership costs – (Project leader on their team) Example: Allied International – Project was on time, under budget (20%) Projects have the ability to close in 75% of the time that was estimated – Then also talk about the opposite, like projects that change resources in the middle. (This eats up significant hours due to getting new members up to speed etc.)
  • Mark: If the project is big, it’s best if we start out onsite and work with you in person. The user does not know what he wants until he gets it. Then he knows what he doesn’t want.This is a lot easier to head off and address when we’re in the same room.Guardian – successTire Rack – trouble, then success
  • Shonnie: Make sure the team members have a vested interest in the success of the project. The people who were “sold” in the first place are very likely not the ones who have to do the work. Identify and support a project evangelist whose mission is to cast vision and encourage others through the change that is occurring.
  • Mark: Find and feed the gorillas. Understand the impact of this project on employees that are not on the team. Gorillas are people with strong influence that can make or break your project whether directly involved or not. Find out what it will take to get their support, or worst case, neutralize their negative impact.
  • Shonnie: Understand that even though we’ve done many projects (and maybe even very similar to this one), yours is different. With each implementation we are creating something that’s never been done before. Software/Solutions – The realization that each project is different as each environment is and, we are doing custom work for each clientThe more you plan, the luckier you get.Planning without action is futile,And action without planning is fatal.
  • Mark: Realize that what we are doing is as much art as it is science. Often the psychology of the project is more important than the technology. Your current system is perfectly designed to give you the results you’re getting. In order to help you get different results, we’re going to be changing your system, and that might be painful for some.
  • Mark: Our software doesn’t automatically do everything you saw or heard in a demo. I know that you believe that you understood what you think we said, but I am not sure you realize that what you heard is not what we meant.“What is not on paper in the project plan has not been said.”Some (perhaps many) of us are late to the conversation and weren’t involved in early discussions so we each need to have some patience as we come to complete understanding on project scope and deliverables.
  • Shonnie: Our project is a dance. We will be leading, and following requires as much engagement and feedback as possible. There is a lot of communication that goes back and forth in order to keep from stepping on each other’s toes or tripping on something one of us can’t see.Please always copy your RJS project manager on any emails you send to a professional services engineer or support.And review the status reports with action items that we send out usually weekly. There are often things that you need to do in order for us to make progress.We can miss a meeting here or there, but regular status meetings are an important part of keeping everyone on the same page.
  • Shonnie: Our meetings are not like this!
  • Shonnie: Tell us the truth early and often. Don’t sugar coat anything, we don’t need the calories. Honesty really is the best policy.Bad news does not improve with age and should be acted on immediately.
  • Mark: Lighten up! What we are doing is helping to make your company better. Of course this is a serious project, but there’s no reason it can’t be fun too.There will be less waste, more savings in time and money. You’re even helping to save the planet a little bit by saving trees.

It's a Wonderful Project: 10 Things You Can Do to Ensure a Successful Project Implementation It's a Wonderful Project: 10 Things You Can Do to Ensure a Successful Project Implementation Presentation Transcript

  • It’s a Wonderful Project: 10 Things You Can Do to Ensure a Successful Project Presented by : Shonnie Miller Project Manager Mark Parolini Senior Professional Services Engineer It’s a Wonderful Project
  •  Elect a project lead/manager  Choose team members with the right skills  Communication is essential 1. If the project is important, include the best people on the team. It’s a Wonderful Project
  • 2. If the project will take longer than two weeks, it’s best if we start out working with you in person. It’s a Wonderful Project
  • 3. Make sure team members have a vested interest in the project. It’s a Wonderful Project
  • It’s a Wonderful Project 4. Find and feed the gorillas.
  • It’s a Wonderful Project
  •  The more you plan, the luckier you get.  Planning without action is futile;  And action without planning is fatal. It’s a Wonderful Project 5. Understand that your project is different.
  •  Often the psychology of the project is more important than the technology bullet It’s a Wonderful Project 6. Realize that what we are doing is as much art as it is science.
  • It’s a Wonderful Project 7. Our software doesn’t do everything you saw or heard in a demo.
  •  Copy your project manager on all emails  Review all status reports and action items  Regular status meetings are important It’s a Wonderful Project 8. Our project is a dance.
  • It’s a Wonderful Project
  •  Don’t sugar coat anything, we don’t need the calories.  Honesty really is the best policy.  Bad news does not improve with age. It’s a Wonderful Project 9. Tell us the truth early and often.
  • It’s a Wonderful Project 10. Lighten up!
  • Questions and Answers It’s a Wonderful Project
  • Learn More It’s a Wonderful Project Contact: Shonnie Miller RJS Software Systems smiller@rjssoftware.com or sales@rjssoftware.com 888-RJS-SOFT or 952-736-5800