Self actualized needs: unlike other needs these needs will never be fully satisfied. It is all about quest of reaching ones full potential. Be what ever u want to be!
Total Employee Involvement
Total Employee Involvement (TEI) Total employee involvement is a system for directparticipation of employees to organizational success, byletting them take responsibilities. It enables everyonedeeply involved, using own brain power, in problemsolving, learning, continuous improvement activities, &systematic search for opportunities.
TQM principles & strategies pertaining to employee involvement are:• Motivation• Team work• Training & mentoring• Recognition & Rewards• Performance appraisal & feed back• Empowerment
Behavioral pattern of employees in anorganization Self actualized 10 % Fence sitters 80% Difficult to improve 10 %
Motivation: Internal and external forces andinfluences that drive an individual to achieve certaingoals.
Motivation theories of individual employees: Theory ‘X’: (Sigmund Frend) This theory assumes that the employees can not be trusted and they have to be supervised all the time. Theory X characterizes employees as follow:o Avoid worko No ambitiono No initiativeo Do not take responsibilitieso Needs security
Theory ‘Y’: (Douglas Mc Gregor) According to this theory employees seek freedom to do difficult and challenging jobs, all by themselves. Theory Y characterizes employees as follow:o Want to learno Work is a natural activityo Have self disciplineo Develop themselveso Have self confidence
Theory ‘Z’: (Abraham Maslow) Abraham Maslow believes that good qualities are inherent in people atleast at birth, although later on they are gradually lost. He believes that five basic human needs that motivate the employees are:o Self actualization needso Esteem needso Love needso Safety needso Physiological needs
Team Work:• “Together every one achieves more”• Team work is not a natural human function• Management role in enabling team work• Use of Quality circles
Training & Development:• Necessity for orientation training: Training enables employees in understanding;o Objectives of the organizationo His roleo His responsibilitieso His authorityo Familiarity in understanding nature of job• Experienced recruits need more orientation• Training is not a one time activity
Recognition & Reward:• Recognition of achievement is important• Select a few best performers• Reward teams, rather than individual
Performance Appraisal:• Used for the development of employees• Each dept. head should prepare a action plan for each individual for whole year.• Performance of each employee should be reviewed on quarterly basis & reports submitted to mgnt.• Appraisals are used for several purposes aso Promotiono Granting of additional incrementso Transferso Training
Empowerment: The process of displacing decision making downwardsto the workforce, or lower levels of management, toenable them to use their skills more effectively andflexibly. The emphasis is often on better engagementwith customers.