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Transferrable information management skills through the use of simulations to enhance real-life applications in hospitals
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Transferrable information management skills through the use of simulations to enhance real-life applications in hospitals

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Presentation by Huan Vo­‐Tran and Sue Reynolds at RAILS7, 10 May 2011

Presentation by Huan Vo­‐Tran and Sue Reynolds at RAILS7, 10 May 2011

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  • 1. Transferable information management skills through the use of simulations to enhance real-life applications in hospitals. Huan Vo-Tran Bernadette Welch Sue Reynolds
  • 2. Outline
    • Background
    • The Project
      • Participants
      • Recruitment of students
      • Simulations
      • Projects completed for DaNang hospital
      • Evaluation
      • Lessons Learnt
      • Future Directions
  • 3. Background
    • RMIT University Melbourne has a close working relationship with DaNang General Hospital located in the central highlands of Vietnam.
    • This project builds upon an existing 2009 university project in which ICT opportunities were identified for DaNang General Hospital and in particular the Pediatrics Department.
    • Funding was sought and was granted to the tune of $40,778 under the University’s Learning and Teaching Investment Fund (LTIF) scheme.
    • Management of the project was through the School of Business IT & Logistics in Melbourne and the Information Systems team at RMIT Vietnam.
  • 4.  
  • 5. The Project
    • Project aims:
      • To pilot a hybrid model in order to enhance collaborations between RMIT’s Dual Hubs.
      • The model encompassed two major components which included:
        • A simulation to contextualise the industry for the staff and students
        • A Work Integrated Learning (WIL) component in which students were able to participate in real-life applications.
        • Also a strong focus on cross-cultural relationships
    • Duration:
      • A one year timeframe, broken down into two onsite visits (one each semester) and preparations.
  • 6. Participants
    • Involved the cooperation and involvement with the following organisations:
      • RMIT University – Melbourne
      • RMIT University – Vietnam
      • DaNang General Hospital Vietnam
      • Royal Children’s Hospital – Melbourne
      • Franco-Vietnam Hospital – Vietnam
    • The core team consisted of:
      • Huan Vo-Tran (IKM Lecturer, School of Business IT& Logistics)
      • Bernadette Welch (IKM Lecturer, School of Business IT& Logistics)
      • Sue Reynolds (IKM Lecturer, School of Business IT& Logistics)
      • Siddhi Pittayachawan (IS Lecturer, School of Business IT& Logistics)
      • Vic Kamay (IS Lecturer, School of Business IT& Logistics)
      • Christopher Munro (Program Manager, BBBIS – Vietnam)
      • Hoang Tran (DaNang General Hospital – Vietnam)
  • 7.  
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  • 12. `
  • 13. Recruitment of Students
    • Recruitment of students involved the following stages: (identical at both hubs)
      • Initial expressions of interest
      • Interviewing potential candidates
      • Notification
    • In total the following were selected:
      • 5 Undergraduate IS students from RMIT Vietnam (Both teams)
      • 2 Undergraduate IS students from RMIT Melbourne (1 st team)
      • 2 Undergraduate IKM students from RMIT Melbourne (2 nd team)
      • 3 Postgraduate IM students from RMIT Melbourne (2 nd team)
    • In participating in the project, students were credited with 12 credit points
  • 14. Pre-skills testing
    • The 2009 LTIF project identified possible projects that could completed with this undertaking.
    • Students were asked to supply a self assessment of their skills in order to allocate appropriate projects, it included areas such as:
      • Personal skills
      • Theoretical skills
      • Work-based skills
      • Cross-cultural skills
      • Team-based skills
  • 15.  
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  • 17. Simulations
    • Simulations were conducted in both counties and involved all students.
      • Royal Children's Hospital (Melbourne)
      • Franco-Vietnam Hospital (Ho Chi Minh City)
    • Allowed for contextualisation of the environment for both the staff and students.
    • In addition to the simulations, a case study was formulated which included many aspects similar to that of DaNang hospital.
    • Our main aim was to make sure that the students were as well prepared as possible.
  • 18. Projects completed for DaNang General Hospital
    • Network diagram for the IT systems in the Hospital
    • A database implementation report for the mortality and morbidity statistics
    • The hospital intranet project
    • Work flow analysis report
    • Scoping of follow up projects
    • Hospital facilities audit database
    • Hospital Fact Sheet developed to assist with the communication of information about the Hospital to project groups
    • Development of Morbidity and Mortality Statistical Database for Pediatrics Department
    • Development of the following IT Policy documents
      • Information Security Policy
      • Information Management Policy
      • Issue specific Security Policy
  • 19. Evaluation
    • There were a combination of evaluation methods used in this project, these included:
      • Surveys of the participants
      • Focus group interviews
      • Feedback from the staff at DaNang General Hospital
  • 20. Lessons Learnt
    • Logistical
      • Travel dates
      • Semesters/Trimesters
    • Language barriers
      • Technical terms
      • Translations
    • Cultural issues
      • Hierarchical structure
    • Information management skills are fully transferable into other the wider information environment.
  • 21. Future Directions
    • We are currently in talks with the Royal Children’s Hospital and DaNang General Hospital to extend this project.
    • Produce a alternative WIL simulation model for the University
    • Data collected will be further analysed in terms of
      • Social Network Analysis
      • Reflective analysis
      • Focus group analysis
      • Ethnographic studies (both students and staff)
      • Gap analysis
  • 22.