‘Suppor.ng	  Evidence	  Based	  Prac.ce	  &	  Assis.ng	  Compliance	  with	  Industry	  Standards’ Client	  Therapeu.c	  A...
Client	  Therapeu.c	  Analysis	  and	  Repor.ng	  SystemINDEX• What is CTARS+• Easy User Input• Information Entry• Automat...
Client	  Therapeu.c	  Analysis	  and	  Repor.ng	  SystemCTARS+	  is	  an	  integrated	  electronic	  informaJon	  monitori...
InformaJon	  Entry                                                    Activity Log                                        ...
Automated	  Reports  Automated Reports                          Instant Email to Stakeholders                             ...
Detailed	  Behaviour	  Log	  Report                                         Q	  U	  O	  V	  U	  S	  	  	  	  T	  E	  C	  H...
Summary	  Behaviour	  Log	  Report                                        Q	  U	  O	  V	  U	  S	  	  	  	  T	  E	  C	  H	 ...
Detailed	  Incident	  Log	  Report                                         Q	  U	  O	  V	  U	  S	  	  	  	  T	  E	  C	  H	...
Summary	  Incident	  Log	  Report                                          Q	  U	  O	  V	  U	  S	  	  	  	  T	  E	  C	  H	...
Chart	  CategoriesThe	  Charts	  can	  be	  run	  by	  Categories	  as	  displayed	  above.                               ...
Overt	  Behavior	  Monthly	  ChartCharts	  in	  CTARS+	  allows	  for	  the	  tracking	  of	  a	  clients	  behavioural	  ...
Overt	  Behaviour	  Monthly	  ChartWhen	  the	  cursor	  is	  moved	  over	  various	  months,the	  chart	  will	  indicat...
Shi_	  Log	  detailedShi_	  Log	  Summary
Client	  Therapeu.c	  Analysis	  and	  Repor.ng	  System                          FACTS	  SHEET	  Products	  and	  Service...
CTARS+365	  combines	  the	  advantages	  of	  the	  CTARS+	  system                         	  with	  InformaNon	  Captur...
Client	  Therapeu.c	  Analysis	  and	  Repor.ng	  SystemWork	  Flow                             See	  next	  page         ...
Client	  Therapeu.c	  Analysis	  and	  Repor.ng	  System                          Work	  Flow•   Extensive	  ReporJng	  in...
Client	  Therapeu.c	  Analysis	  and	  Repor.ng	  System                               Work	  Flow Enhancement	  -­‐	  Wor...
Client	  Therapeu.c	  Analysis	  and	  Repor.ng	  System                      Work	  Flow• This	  workflow	  will	  conJnue...
Client	  Therapeu.c	  Analysis	  and	  Repor.ng	  System                    FACTS	  SHEETPhilosophy	  of	  CTARS+         ...
Client	  Therapeu.c	  Analysis	  and	  Repor.ng	  System                          FACTS	  SHEETBenefits	  to	  Agencies  1....
Client	  Therapeu.c	  Analysis	  and	  Repor.ng	  System                                FACTS	  SHEET  InformaNon	  Captur...
Client	  Therapeu.c	  Analysis	  and	  Repor.ng	  System                            FACTS	  SHEETProcess	  ExplainedThe	  ...
‘Smarter Tools for Human services’                             Q	  U	  O	  V	  U	  S	  	  	  	  T	  E	  C	  H	  N	  O	  L	...
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CTARS+, Client Therapeutic Analysis and Reporting System, Tools For Human Services - Quovus Technologies

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"Supporting Evidence Based Practice & Assisting Compliance with Industry Standards"

ClientTherapeutic Analysis and Reporting System

Our range of on-line service management support tools are designed to provide managers, coordinators, staffing teams and individual users with stream-lined, integrated methods of organising the extensive data, logistics and development material that organisations are required to generate and work with in modern workplace contexts.

Our tools provide platforms for organisations to bring together the information that underpins both their day-to-day work and longitudinal goals, and which fuels informed decision-making. Modern and rapidly developing electronic formats enable users to take advantage of flexible data management, remote access,reduced reliance on paper trails and hard filing, and portability of operational information.

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CTARS+, Client Therapeutic Analysis and Reporting System, Tools For Human Services - Quovus Technologies

  1. 1. ‘Suppor.ng  Evidence  Based  Prac.ce  &  Assis.ng  Compliance  with  Industry  Standards’ Client  Therapeu.c  Analysis  and  Repor.ng  System
  2. 2. Client  Therapeu.c  Analysis  and  Repor.ng  SystemINDEX• What is CTARS+• Easy User Input• Information Entry• Automated Reports• Detailed Behaviour Log• Summary Behaviour Log• Detailed Incident Log Report• Summary Incident Log Report• Chart Categories• Overt Behaviour monthly Chart - (Behavioural Patterns)• Overt Behaviour monthly Chart - (Reading the count for the month via cursor movement)• Shift Log Detailed & Summary Reports• Products & Services• CTARS+365• Workflow• CTARS+ Facts Sheet ( Philosophy, Benefits, Information Capture & Process Explained) Q  U  O  V  U  S        T  E  C  H  N  O  L  O  G  I  E  S PO  Box  620  Richmond   NSW  2753 A  U  S  T  R  A  L  I  A T:  +  61  2  4579  0122  F:  +  61  2  4579  0144 ABN:  51150559112     www.quovustechnologies.com.au info@quovustechnologies.com.au
  3. 3. Client  Therapeu.c  Analysis  and  Repor.ng  SystemCTARS+  is  an  integrated  electronic  informaJon  monitoring,  analysis  and  reporJng  system  designed  to  assist  in  the  pracJcal  and  streamlined  management  of  your  client  programs.    CTARS+  enables  your  team  to  input,  monitor  and  organise  the  extensive  range  of  data  and  acJviJes  involved  in  the  comprehensive  and  responsive  coordinaJon  of  therapeuJc  programs  for  the  individuals  that  your  service  supports.  CTARS+  collates  informaJon  into  a  common  ‘port-­‐of-­‐call’  for  your  staffing  team,  and  is  able  to  respond  to  mulJple  pracJce  demands.   Support  Model Support Design  &  Carer  Training Needs         Client Individual Goals Client  &  Stakeholder  Review Data  Entry Incident  reports AcJvity  Log Collated  InformaJon   Behavioural  Data Email  Alerts            Reports                    Trend  Analysis                    Report Q  U  O  V  U  S        T  E  C  H  N  O  L  O  G  I  E  S PO  Box  620  Richmond   NSW  2753 A  U  S  T  R  A  L  I  A T:  +  61  2  4579  0122  F:  +  61  2  4579  0144 ABN:  51150559112     www.quovustechnologies.com.au info@quovustechnologies.com.au
  4. 4. InformaJon  Entry Activity Log Activity Log Easy User Input forInformation Gathering Behaviour LogProgress Notes Incident Report Shift Report Q  U  O  V  U  S        T  E  C  H  N  O  L  O  G  I  E  S PO  Box  620  Richmond   NSW  2753 A  U  S  T  R  A  L  I  A T:  +  61  2  4579  0122  F:  +  61  2  4579  0144 ABN:  51150559112     www.quovustechnologies.com.au info@quovustechnologies.com.au
  5. 5. Automated  Reports Automated Reports Instant Email to Stakeholders + Report ExportNo Paper Chase Trend Analysis +Charts Q  U  O  V  U  S        T  E  C  H  N  O  L  O  G  I  E  S PO  Box  620  Richmond   NSW  2753 A  U  S  T  R  A  L  I  A T:  +  61  2  4579  0122  F:  +  61  2  4579  0144 ABN:  51150559112     www.quovustechnologies.com.au info@quovustechnologies.com.au
  6. 6. Detailed  Behaviour  Log  Report Q  U  O  V  U  S        T  E  C  H  N  O  L  O  G  I  E  S PO  Box  620  Richmond   NSW  2753 A  U  S  T  R  A  L  I  A T:  +  61  2  4579  0122  F:  +  61  2  4579  0144 ABN:  51150559112     www.quovustechnologies.com.au info@quovustechnologies.com.au
  7. 7. Summary  Behaviour  Log  Report Q  U  O  V  U  S        T  E  C  H  N  O  L  O  G  I  E  S PO  Box  620  Richmond   NSW  2753 A  U  S  T  R  A  L  I  A T:  +  61  2  4579  0122  F:  +  61  2  4579  0144 ABN:  51150559112     www.quovustechnologies.com.au info@quovustechnologies.com.au
  8. 8. Detailed  Incident  Log  Report Q  U  O  V  U  S        T  E  C  H  N  O  L  O  G  I  E  S PO  Box  620  Richmond   NSW  2753 A  U  S  T  R  A  L  I  A T:  +  61  2  4579  0122  F:  +  61  2  4579  0144 ABN:  51150559112     www.quovustechnologies.com.au info@quovustechnologies.com.au
  9. 9. Summary  Incident  Log  Report Q  U  O  V  U  S        T  E  C  H  N  O  L  O  G  I  E  S PO  Box  620  Richmond   NSW  2753 A  U  S  T  R  A  L  I  A T:  +  61  2  4579  0122  F:  +  61  2  4579  0144 ABN:  51150559112     www.quovustechnologies.com.au info@quovustechnologies.com.au
  10. 10. Chart  CategoriesThe  Charts  can  be  run  by  Categories  as  displayed  above. Q  U  O  V  U  S        T  E  C  H  N  O  L  O  G  I  E  S PO  Box  620  Richmond   NSW  2753 A  U  S  T  R  A  L  I  A T:  +  61  2  4579  0122  F:  +  61  2  4579  0144 ABN:  51150559112     www.quovustechnologies.com.au info@quovustechnologies.com.au
  11. 11. Overt  Behavior  Monthly  ChartCharts  in  CTARS+  allows  for  the  tracking  of  a  clients  behavioural  pa^erns  and  gives  all  stakeholders  a   common  reference  ‘window’  to  support  consultaJve,  team-­‐based  acJons.   Q  U  O  V  U  S        T  E  C  H  N  O  L  O  G  I  E  S PO  Box  620  Richmond   NSW  2753 A  U  S  T  R  A  L  I  A T:  +  61  2  4579  0122  F:  +  61  2  4579  0144 ABN:  51150559112     www.quovustechnologies.com.au info@quovustechnologies.com.au
  12. 12. Overt  Behaviour  Monthly  ChartWhen  the  cursor  is  moved  over  various  months,the  chart  will  indicate  the  behavioural   count  for  that  month. Q  U  O  V  U  S        T  E  C  H  N  O  L  O  G  I  E  S PO  Box  620  Richmond   NSW  2753 A  U  S  T  R  A  L  I  A T:  +  61  2  4579  0122  F:  +  61  2  4579  0144 ABN:  51150559112     www.quovustechnologies.com.au info@quovustechnologies.com.au
  13. 13. Shi_  Log  detailedShi_  Log  Summary
  14. 14. Client  Therapeu.c  Analysis  and  Repor.ng  System FACTS  SHEET  Products  and  Services CTARS+  Online  -­‐  An  account  will  be  established  for  the  Agency  and  customised  to  their  requirement.  User  training  provided.  Agency  staff  input,  manage  and  report  on  data.  This  product  has  been  designed  to  accommodate  the  needs  of  Youth,  Foster  Care,  Disability  and  Mental  health  Services.     CTARS+  365  (Data  Capture  Interviews)  -­‐    An  account  will  be  established  for  the  Agency  and  customised  to  their  requirements.  Accounts  maybe  on  a  enterprise  or  case  by  case  basis.  The  format  and  quesJonnaire  will  be  agreed  upon  with  the  agency.  Our  staff  will  undertake  direct  interviews  with  the  carer  or  nominated  client,  input  data  and  report  on  an  agreed  basis.    Frequency  of  interviews  will  be  matched  to  the  agency  or  client  specific  requirements  (this  service  is  available  365  days  per  year).    This  model  of  service  is  suitable  to  assist  with  the  management  of  carer  support  and  training,  along  with  targeted  direct  client  contact  or  “check-­‐ins”.  This  model  of  support  has  been  successfully  used  to  assist  in  restoraJon  plans,  remote  carer  support,  withdrawal  of  support  hours  to  young  people  leaving  care,  or  transiJonal  programs  to  minimise  risk. Q  U  O  V  U  S        T  E  C  H  N  O  L  O  G  I  E  S PO  Box  620  Richmond   NSW  2753 A  U  S  T  R  A  L  I  A T:  +  61  2  4579  0122  F:  +  61  2  4579  0144 ABN:  51150559112     www.quovustechnologies.com.au info@quovustechnologies.com.au
  15. 15. CTARS+365  combines  the  advantages  of  the  CTARS+  system  with  InformaNon  Capture  Interviews  (ICI)CTARS+  365  InformaNon  Capture  Interviews  provides  facilitaJon  of  the  collecJon  of  criJcal  informaJon  through  the  use  of  trained  interviewers.  Interviews  can  take  place  at  any  Jme  of  the  day  or  night  depending  on  client  needs.  The  interviewer  calls  the  client  and  is  able  to  efficiently  record  the  discussion  responses,  which  are  captured  within  the  CTARS+365  web-­‐based  tool.  The  Interviewer  has  the  capacity  to  customise  quesJons,  complete  alerts  as  needed,  and  provide  progress  informaJon  to  nominated  case  team  members.  ICI  can  be  used  as  a  stand-­‐alone  monitoring  tool  or  be  integrated  into  a  training  strategy  to  support  the  client  to  gain  skills  through  their  use  of  CTARS+365.    CTARS+365  provides  important  feedback  to  your  client  support:Client  wellbeing  and  safetyRegular  and  personalised  client  interacJonAlerts  and  details  of  incidents  or  accidents                    Immediate  and  real-­‐Jme  messaging  on  client  difficulJesAcNvity  parNcipaNon  and  appointments  aTendedClient  calendar  reviews  and  support    Behavioural  informaNonSupport  of  individual  program  goals  Client  challenges  and  support  requests  Assistance  to  facilitate  soluJons  to  program  issues     Q  U  O  V  U  S        T  E  C  H  N  O  L  O  G  I  E  S PO  Box  620  Richmond   NSW  2753 A  U  S  T  R  A  L  I  A T:  +  61  2  4579  0122  F:  +  61  2  4579  0144 ABN:  51150559112     www.quovustechnologies.com.au info@quovustechnologies.com.au
  16. 16. Client  Therapeu.c  Analysis  and  Repor.ng  SystemWork  Flow See  next  page Q  U  O  V  U  S        T  E  C  H  N  O  L  O  G  I  E  S PO  Box  620  Richmond   NSW  2753 A  U  S  T  R  A  L  I  A T:  +  61  2  4579  0122  F:  +  61  2  4579  0144 ABN:  51150559112     www.quovustechnologies.com.au info@quovustechnologies.com.au
  17. 17. Client  Therapeu.c  Analysis  and  Repor.ng  System Work  Flow• Extensive  ReporJng  including  the  ability   to  generate  reports  by  Clients  and  Carers.• Search  Capability  on  the  Register  using  key   words  &  Severity  levels 1. Managers  Can  Log  in  from  Anywhere,  Access  Details. 2. Ability  for  Managers  to  Edit/override  Details. 3. Managers’  entries  be  clearly  idenJfiable 4. The  “final”  report  will  not  show  the  changes  made Q  U  O  V  U  S        T  E  C  H  N  O  L  O  G  I  E  S PO  Box  620  Richmond   NSW  2753 A  U  S  T  R  A  L  I  A T:  +  61  2  4579  0122  F:  +  61  2  4579  0144 ABN:  51150559112     www.quovustechnologies.com.au info@quovustechnologies.com.au
  18. 18. Client  Therapeu.c  Analysis  and  Repor.ng  System Work  Flow Enhancement  -­‐  Workflow  AddiJonThe  exisJng  version  (Jan  2012)  has  built  in  Alerts  whereby  emails  are  automaJcally  generated  based  on  predefined  definiJons  to  an  email  list  based  on  the  Level  and  or  QuesJons.The  proposed  enhancement  will  have  a  workflow  built  in  whereby  there  will  be  a  hierarchy  of  “Managers”  in  CTARS.    Let  us  use  the  terminology  Manager1  to  Manager4  for  the  hierarchy  with  Manager4  the  most  senior   role. Q  U  O  V  U  S        T  E  C  H  N  O  L  O  G  I  E  S PO  Box  620  Richmond   NSW  2753 A  U  S  T  R  A  L  I  A T:  +  61  2  4579  0122  F:  +  61  2  4579  0144 ABN:  51150559112     www.quovustechnologies.com.au info@quovustechnologies.com.au
  19. 19. Client  Therapeu.c  Analysis  and  Repor.ng  System Work  Flow• This  workflow  will  conJnue  unJl  the  highest  level  manager  is  reached.    • Each  manager  will  complete  each  of  the  following  secJons  of  the  Incident  Report.    Which   secJon  to  be  filled  by  which  manager  will  NOT  be  prescribed  within  CTARS.  That  will  be   covered  under  the  Agency’s  policies  and  procedures. Clinician/Coordinator  secJon Program  Manager  secJon  (For  CriJcal  Incidents  Level  2  and  3) ResidenJal  Manager  secJon  (For  CriJcal  Incidents  Level  2  and  3) ExecuJve  Director  secJon  (For  CriJcal  Incidents  Level  2  and  3) Incident  Closure  secJon Q  U  O  V  U  S        T  E  C  H  N  O  L  O  G  I  E  S PO  Box  620  Richmond   NSW  2753 A  U  S  T  R  A  L  I  A T:  +  61  2  4579  0122  F:  +  61  2  4579  0144 ABN:  51150559112     www.quovustechnologies.com.au info@quovustechnologies.com.au
  20. 20. Client  Therapeu.c  Analysis  and  Repor.ng  System FACTS  SHEETPhilosophy  of  CTARS+ • Transparency  in  decision  making  to  support  client  centred  services  and  planning • Outcome  tracking  and  measurement  that  reflects  longitudinal  results   • Investment  in  sustainable  data  system  that  picks  up  field  based  informaJon  in  daily   pracJce. • Standardised  system  for  progress  measurement  and  analysis  for  each  client.   • CTARS+  provides  clear  opJons  for  evidence  based  pracJce  and  decision-­‐making  through   structured  longitudinal  reporJng.     • The  system  supports  the  provision  of  clear  data  for  the  psychiatrist,  stakeholder  or   consulJng  specialist,  without  the  need  for  staff  to  invest  in  “as  requested”  report   building.     • CTARS+  is  able  to  provide  informaJon  on  discrete  behaviours  or  individual  aspects  of   care  through  the  opJon  of  targeted  analysis  or  reporJng.CTARS+  has  been  developed  in  consultaJon  with  services  providers  and  clinical  pracJJoner.  The  system  has  streamlined  the  process  of  data  entry,  analysis  and  reporJng,  enhancing  the  service  delivery  for  clients. Q  U  O  V  U  S        T  E  C  H  N  O  L  O  G  I  E  S PO  Box  620  Richmond   NSW  2753 A  U  S  T  R  A  L  I  A T:  +  61  2  4579  0122  F:  +  61  2  4579  0144 ABN:  51150559112     www.quovustechnologies.com.au info@quovustechnologies.com.au
  21. 21. Client  Therapeu.c  Analysis  and  Repor.ng  System FACTS  SHEETBenefits  to  Agencies 1. Allows  data  entry  at  the  field  level.  The  system  is  very  portable  with  flexible  secure  access. 2. Improve  staff  efficiency  in  compleJng  “paperwork”  per  shi_.  Single  system  to  manage  all  OperaJonal   AcJviJes 3. Supports  Managers  and  Stakeholder  access  to  “real”  info  on  daily  client  behaviour,  support   intervenJon,  incidents,  medicaJon  use  and  lifestyle.  Capacity  for  mulJ-­‐levels  of  access 4. Increase  availability  of  Jme  for  staff  and  managers  to  focus  on  core  carer  acJviJes 5. Standardised  collecJon  of  data  and  validates  input  compliance   6. Simplify  training    requirements 7. Increased  service  caseload  without  sacrificing  quality 8. AggregaJon  of  staJsJcs  and  automated  reporJng  reducing  admin  workload   9. Assists  target  analysis  and  longitudinal  outcome  tracking    (Managers  &  Clinicians) 10. Provides  benchmark  for  clinical/  therapeuJc  intervenJon 11. Capacity  for  alerts  to  be  built-­‐in  to  assist  reporJng  and  noJficaJon  procedures 12. Minimal  or  no  new  investment  in  computer  hardware  is  required 13. Capacity  for  service  based  customisaJon ‘Work  FROM  virtually  anywhere  and  on  almost  any  device.’ Q  U  O  V  U  S        T  E  C  H  N  O  L  O  G  I  E  S PO  Box  620  Richmond   NSW  2753 A  U  S  T  R  A  L  I  A T:  +  61  2  4579  0122  F:  +  61  2  4579  0144 ABN:  51150559112     www.quovustechnologies.com.au info@quovustechnologies.com.au
  22. 22. Client  Therapeu.c  Analysis  and  Repor.ng  System FACTS  SHEET InformaNon  CaptureInformaJon  is  collected  by  field  workers  or  carers  on  a  daily,  shi_  by  shi_  basis.  CTARS  +  is  based  on  the  web  so  access  is  flexible  and  secure.    Data  entry  can  be  efficiently  implemented  from  any  workstaJon  with  internet  access.  Data  fields  are  designed  to  capture  informaJon  on  all  criJcal  aspects  of  care,  case   management  and  client  presentaJon. CTARS+  is  an  integrated  Client  TherapeuJc  Analysis  and  ReporJng  System  to  support  the  care  of   residenJal,  home  or  independently  based  clients.    The  concept  is  underpinned  by  ‘best  pracJce’   processes  of  accurate  comprehensive  field  based  data  collecJon,  supported  trend  analysis  and  targeted   outcome  tracking.  CTARS+  assists  services  and  individuals,  to  consistently  monitor  risks  through  the   inclusion  of  customised  alerts.
  23. 23. Client  Therapeu.c  Analysis  and  Repor.ng  System FACTS  SHEETProcess  ExplainedThe  staff/  carer  or  interviewer  will  input  the  data  daily  or  as  required.    The  system  captures  the  data  and  computes  the  summary  counts  in  a  dataset.  The  dataset  is  able  to  generate  benchmarks  and  show  comparaJve  results  specified  Jme  periods,  and  against  specified  criteria. ! "#$%&#(!)*+(,! "#$%&#(!-./+(%#01!2/#0%(3&%#4*!,(3&%,1!(+#&,! Q  U  O  V  U  S        T  E  C  H  N  O  L  O  G  I  E  S PO  Box  620  Richmond   NSW  2753 A  U  S  T  R  A  L  I  A T:  +  61  2  4579  0122  F:  +  61  2  4579  0144 ABN:  51150559112     www.quovustechnologies.com.au info@quovustechnologies.com.au
  24. 24. ‘Smarter Tools for Human services’ Q  U  O  V  U  S        T  E  C  H  N  O  L  O  G  I  E  S PO  Box  620  Richmond   NSW  2753 A  U  S  T  R  A  L  I  A T:  +  61  2  4579  0122  F:  +  61  2  4579  0144 ABN:  51150559112     www.quovustechnologies.com.au info@quovustechnologies.com.au

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