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Collaboration & social learning  for astd
 

Collaboration & social learning for astd

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Presentation delivered to ASTD NEFL Chapter in Jacksonville, February 8, 2011. You may wish to download file to access additional information and resources in speaker notes.

Presentation delivered to ASTD NEFL Chapter in Jacksonville, February 8, 2011. You may wish to download file to access additional information and resources in speaker notes.

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  • Thanks for sharing this presentation! You mentioned brands should listen. I agree completely. The issue there is that there are so many channels that organizations have a hard time keeping up with consumer chatter. I'm working on a blog on listening. One thing I've found is that sometimes we're so busy selling our message that we don't take the time to listen.
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    Collaboration & social learning  for astd Collaboration & social learning for astd Presentation Transcript

    • What’s ahead in 2011Collaboration & Social Learning
      Brought to you by
      November, 2008.
    • Trends (Information & Training)
      Social Media
      Social Learning & Collaboration
      Resources to Take with You
      AGENDA
    • Exchange of information is increasingly happening through online and cyber events
      Virtual tradeshows
      Trends
    • Exchange of information is increasingly happening through online and cyber events
      Webinars
      Trends
    • Exchange of information is increasingly happening through online and cyber events
      Conference calls
      Trends
    • Exchange of information is increasingly happening through online and cyber events
      Distance Learning Programs
      Trends
    • Exchange of information is increasingly happening through online and cyber events
      Slideshare
      Trends
      Slideshare replacing whitepapers
    • Exchange of information is increasingly happening through online and cyber events
      Online Video
      Trends
      Mari Smith,
      “The Queen of Facebook”
    • Trends
      Cloud computing continues to rise.
      Top 10 Technology Priorities 2011 (Gartner survey of 2,014 CIOs)
    • Trends
      Brands and businesses need to listen to their audiences.
      Engagement is typically through social media channels.
    • Organizational Trends
      Movement of human capital within organization changed from career ladder to career lattice
      Organizational structure flatter, more dynamic
      Source: Talent Management Magazine, February 2011
    • Training Trends
      Managing Virtual Teams
      • Languages?
      • Time zones?
      • Line-hierarchy?
      • Time commitment?
      • Skill levels/experience?
      • Follow through/reporting
      • Reinforcement of learning and skill acquisition
    • Training Trends
      Importance of proving value and ROI
      Emergence of using social media for learning
      Brisk growth of training audiences outside organization
      E-Learning a critical component for cost-controlling training
    • Training Trends
      Extended Enterprise
      • Delivering training to audiences beyond traditional employees is one of the fastest growing segments of the learning industry.
      • Extended enterprise education is increasing over 25% annually. (Bersin & Associates)
      • 42% of training is being delivered to audiences that are outside of an organization.
      (ASTD’s Learning Circuits Annual e-Learning Trends Survey)
    • Training Trends
      Extended Enterprise
      • Organizations now delivering training to:
      • Customers
      • Channel partners, and
      • Other audiences other than employees
      • Achievable through economies of scale when professional training is delivered via Software as a Service (SaaS).
    • Extended Enterprise / Collaboration
      • Learning leaders tasked with developing relevant business collaboration networks that organize knowledge, content, activities and people and encourage learners to work with peers and/or coaches to discuss unique and practical situations tying to specific organization objectives and experiences.
      Training Trends
    • Rapid & Affordable Content Development
      Rapid content creation = Quick, inexpensive, simple-to-create and easy-to-deploy/modify solutions mandatory
      Learning “pills”
      Training Trends
    • Rapid & Affordable Content Development
      Integration of social media and social learning into e-learning courses (e.g., a link to a social learning source such as a wiki or blog is included within the course).
      Training Trends
    • Rapid & Affordable Content Development
      • Trend to add more scenario-based learning and create shorter courses spanning 5-15 minutes instead of 30-60 minute courses.
      Training Trends
    • 20
      CREDIT: http://my.brainshark.com/Enterprise-2-0-and-Collaboration-411694048
    • 5 “Web 2.0-friendly” characteristics:
      Corporations using social media successfully typically have:
      • Agility
      • Transparency
      • User-centricity
      • Empowerment
      • Creativity
      Source: http://www.geolearning.com/main/docs/pdf/inthemedia/Seven%20Cs%20of%20Social%20Learning.pdf
    • Q: How many of you have a social media policy at your company?
      Yes, we have one
      No, no policy
      Not sure
      Status Check:
      • 74% of American adults use the Internet, and usage in other developed countries is similar.
      • Facebook, approaching 600 million users, is now visited more often than Google.
      • Top videos on YouTube are getting more than 250 million views.
      Pew Research Center
      Social Media Trends
    • Social Media Consumers and employees are online…
      And sharing what they are reading, thinking & listening to:
      • 33% of adults post to social sites such as Facebook and Twitter at least once a week.
      • 60% maintain a social networking profile.
      • 70% read blogs, tweets and watch videos online.
      May 2010 issue of Training + Development magazine
    • People want to find what they need fast. They want it short & focused. They often prefer pictures & video to large amounts of text.
    • WEB 2.0 MAKES IT POSSIBLE Social learning is not new; but new channels make it more immediate, effective.
    • Regardless of subject matter, students working in small groups learn more of what is taught & retain it longer than when same content is presented in other instructional formats.
      Students who work in collaborative groups also appear more satisfied with learning.
      Why seek Collaborative Learning?
    • Collaboration in Learning:
      At Learning Technologies in London in January 2011, collaboration
      (along with Googlization) voted by learning professionals as top trend for the year.
    • For…
      Trainers
      HR
      Project Managers
      Corporate Relations
      Marketing
      And every employee, in answering to all stakeholders
      Social learning becoming MORE critical for success
    • Collaboration & Social Learning on the web
      Some items in the “Web 2.0”toolkit:
      • Blogs
      • Discussion boards
      • Wikis
    • Collaboration in Learning
      Learning Design: Over 1,000 trainers agreed that to engage learners, use a combination of:
      Chats
      Polls
      Quizzes
    • Methods for Collaborating
      Crowd-source real-time “HowTo”-type information with YouTube videos, images and URLs.
      Allow users to interact through wikis, blogs, discussion forums and repositories.
    • Methods for Collaborating
      Conduct focus groups and solicit feedback on products, services and courseware.
      • Grant real-time access to thought leaders, instructors and subject matter experts.
    • Methods, cont.
      Provide learning environments where coaches, mentors and instructors can interact, share knowledge, or teach learners in community or programmed instructional settings.
    • Methods, cont.
      Share and hyper-distribute new product and service information to Twitter, Google and Facebook.
    • Collaboration through Social MediaSome venues…
    • Collaboration for Social Learning:
    • Collaboration for Social Learning:At LinkedIn:
    • Q: Where would you like to see your company’s collaborative ability enhanced?
      LinkedIn?
      Facebook?
      Twitter?
      SlideShare?
      YouTube?
      Wiki?
      Corporate blog?
      Status Check:
    • 7 C’s of Social Technologies
      1. Content
      2. Contribution
      3. Consumption
      4. Conversation
      5. Collaboration
      6. Connections
      7. Control
      Credit: Ron Ateshian http://www.geolearning.com/main/docs/pdf/inthemedia/Seven%20Cs%20of%20Social%20Learning.pdf
    • Some Resources to take with you
      To avoid “scrap learning” (training that is delivered to students that goes unused)… 
    • Newsletters and Blogs:
      info@socialmediatoday.com
      http://www.marketingprofs.com/news/search-marketing/subscribe.asp?adref=NsmM3c10
      http://www.socialmediaexaminer.com
      Some Resources to take with you
    • Presentations sharing sites:
      http://www.slideshare.net/
      http://my.brainshark.com
      http://www.authorstream.com
      More Learning Resources
    • Privacy Issues:
      http://www.slideshare.net/AnnieintheSun/the-social-media-privacy-flap
      Additional Resources
    • Don’t forget face-to-face networking for social learning
      Additional Resources
    • And more resources…QuickLessons on Twitter
      Connect with us:
      http://twitter.com/QuickLessons
    • Top 10 Most-Wanted Features in Tools to Create Online Courses
      (Brandon Hall Research)
    • izzui
      Collaboration – Sharing Learning
      http://apps.facebook.com/izzuiapp/?ref=ts
    • Please stay in touch!
      Ann H. Shea
      ann.shea@quicklessons.com
      Website: http://www.quicklessons.com/
    • The following slides show answers to some questions on the topic of collaborative learning posed to the ASTD chapter members present. More food for thought…
      Addendum
    • Did you attend an online university? What aspects of the online experience were most effective?
      Made me a self-learner
      At your own pace
      Convenience (time)
      More time for self-reflection
      Ownership
      At that time, was futuristic ideas to bring into the workplace
      schedule flexibility
      ASTD Queries Results 2/8/2011
    • Where do your employees get the information they need to perform their jobs?
      Intranet/Sharepoint sites
      Professional (industry) sites
      Training department
      Word of mouth / co-workers
      New onboarding workshop for functional skills
      Email – processes & procedures or classes
      Help files (RoboHelp)
      Online manuals/training sites/simulations
      OJT/LMS
      ASTD Queries Results 2/8/2011
    • How can you use blogs, tweets, to support learning?
      Informal coaching
      Mentoring
      Sharing ideas
      Keep folks engaged during “dry spells”
      Find lost or late attendees
      Answer questions properly
      ASTD Queries Results 2/8/2011
    • How do employees/learners in your organization share best practices?
      Word of mouth
      Sharepoint
      Online documents
      Team meetings
      ASTD Queries Results 2/8/2011
    • What would be the benefits of having a training department Facebook page?
      Facilitate “off the job” learning
      Ease of availability
      Consistent message vs. “grapevine” info
      Communicate intra-departmental changes and upcoming classes and materials
      Communicate to different shifts, consistently
      Collaboration with potential learners
      ASTD Queries Results 2/8/2011