A Guide to
Video Conferencing
By Questmark
Video Communication Devices
Infrastructure
Meeting Rooms
Telepresence
Videoconferencing solutions comes in all sorts of sh...
As manufactured by…
(Detailed in future Guide Number 2)
(Detailed in future Guide Number 2)
MeetingRoom
Introducing the Products
SX20
Top of the range meeting
room system. The SX20
Comes with multiple
options to pr...
Introducing the Products
EX60
EX90
Executive all inclusive
desktop system.
With touch panel
control and 21” or 24”
screen....
Introducing the Products
Jabber
Video Conferencing
software that can be
downloaded onto PC’s
Laptops, Mac’s and
Tablets.
P...
Introducing the Products
Express
220
Top of the range, full
HD meeting room
system. The Express
220 provides a simple
solu...
Introducing the Products
Unity
500
All inclusive, full HD
meeting room system.
The Unity 500 has a
40” screen.
MeetingRoom
Introducing the Products
Unity 50
All inclusive, high
definition, executive
desktop solution with
24” display.
ExecutiveDe...
Introducing the Products
VP9030
All inclusive, full HD
meeting room system.
The Unity 00 has a 40”
screen.
MeetingRoom
Introducing the Products
VP9030
All inclusive, full HD
meeting room system.
The Unity 00 has a 40”
screen.
MeetingRoom
£189
+Or EIGHT unproductive hours
with traffic (let’s be realistic!)
London to Manchester, What that
Meeting Really means:...
Before
Video Conferencing
Reduce travel
by a 1/3
All Meetings involve
travel
With
Video Conferencing
=
1/3 less petrol
1/3...
£ £££
Cost of Employee Training
With Video Conferencing
£ ££
Cost of Employee
Training Before
Video Conferencing
£
= 25%
s...
CV
Getting Statistical
What that Video Conferencing Ability Really Means:
IntroducingtheBenefits
Getting Realistic
What that Video Conferencing Ability Really Means:
For the bits that are harder to quantify:
Build
Stron...
What that Video Conferencing Ability Really Means:
Protect your meetings and your business from unforeseen
circumstances
G...
Statistics for organisations already seeing the
difference
You’re in Good Company:
Our quality and support has led to vide...
Solutions that work the way real people work
(as taken from Questmark's users 2012) :
Over 50% of meetings include
partici...
Introducing the Services
(The most popular way to deploy
videoconferencing into an organisation!)
Services EQUALS
Simple, ...
Virtual Meeting Room
For multi participant meetings, that are flexible, scalable, secure
efficient and cost effective.
One...
Booking and Management
Make videoconferencing easy to manage and
deploy for your organisation
Tailored and scaled to meet ...
Book and Meet
Phone our ServiceDesk
and ask for a meeting at
11:55 on Tuesday 9th
August, for your offices
in London and
B...
Helpdesk
Making sure that video conferencing works
A dedicated and trained team on our helpdesk to offer
support and solut...
Reporting
Knowledge is Powerful
On-going, bespoke documentation
Figures and statistics about what you are using, how you a...
Training
QUESTMARK ARE INDUSTRY
LEADING WITH A 98% TRAINING
SATISFACTION RATE!
Making Videoconferencing easy, accessible a...
Recording and
Streaming
Use your recordings on your intranet, in displays, for legal
records or e-mail them out.
Add an ad...
“Seeing is Believing”
For more information or a demonstration – We
are available Call: 0330 300 0000
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Guide to videoconferencing

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A definitive guide to videoconferencing, telepresence,

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Guide to videoconferencing

  1. 1. A Guide to Video Conferencing By Questmark
  2. 2. Video Communication Devices Infrastructure Meeting Rooms Telepresence Videoconferencing solutions comes in all sorts of shapes and sizes to fit various requirements Personal Hardware Software Services
  3. 3. As manufactured by… (Detailed in future Guide Number 2) (Detailed in future Guide Number 2)
  4. 4. MeetingRoom Introducing the Products SX20 Top of the range meeting room system. The SX20 Comes with multiple options to provide a flexible solution for any meeting room.
  5. 5. Introducing the Products EX60 EX90 Executive all inclusive desktop system. With touch panel control and 21” or 24” screen. ExecutiveDesktop
  6. 6. Introducing the Products Jabber Video Conferencing software that can be downloaded onto PC’s Laptops, Mac’s and Tablets. PersonalSoftware
  7. 7. Introducing the Products Express 220 Top of the range, full HD meeting room system. The Express 220 provides a simple solution for any meeting room. MeetingRoom
  8. 8. Introducing the Products Unity 500 All inclusive, full HD meeting room system. The Unity 500 has a 40” screen. MeetingRoom
  9. 9. Introducing the Products Unity 50 All inclusive, high definition, executive desktop solution with 24” display. ExecutiveDesktop
  10. 10. Introducing the Products VP9030 All inclusive, full HD meeting room system. The Unity 00 has a 40” screen. MeetingRoom
  11. 11. Introducing the Products VP9030 All inclusive, full HD meeting room system. The Unity 00 has a 40” screen. MeetingRoom
  12. 12. £189 +Or EIGHT unproductive hours with traffic (let’s be realistic!) London to Manchester, What that Meeting Really means: SEVEN unproductive hours Up Early, Home Late So that’s: £ 138 kg of CO2 into the atmosphere The equivalent of cups of tea ££ £ IntroducingtheBenefits
  13. 13. Before Video Conferencing Reduce travel by a 1/3 All Meetings involve travel With Video Conferencing = 1/3 less petrol 1/3 less ticket fares on planes & trains 1/3 less unproductive time on the road Getting Statistical What that Video Conferencing Ability Really Means: IntroducingtheBenefits
  14. 14. £ £££ Cost of Employee Training With Video Conferencing £ ££ Cost of Employee Training Before Video Conferencing £ = 25% savings! Wow! Getting Statistical What that Video Conferencing Ability Really Means: IntroducingtheBenefits
  15. 15. CV Getting Statistical What that Video Conferencing Ability Really Means: IntroducingtheBenefits
  16. 16. Getting Realistic What that Video Conferencing Ability Really Means: For the bits that are harder to quantify: Build Stronger Teams Have employees with a better work/Life balance Or a normal day, meeting with New York via video… Home in time for Tea A long day of travelling and meetings… Home and straight to bed AND IntroducingtheBenefits
  17. 17. What that Video Conferencing Ability Really Means: Protect your meetings and your business from unforeseen circumstances Getting Realistic For the bits that are harder to quantify: IntroducingtheBenefits
  18. 18. Statistics for organisations already seeing the difference You’re in Good Company: Our quality and support has led to video conferencing systems on our service being in use for over ……….….hours every week Our quality and support has led to video conferencing systems on our service being in use for over ……….….hours every week92 That’s compared to the average usage of video conferencing which is ONLY 4 hours per MONTH (more meetings means more savings!) …Questmark’s customers have the highest usage and adoption rates for video meeting technology in the country! In fact… IntroducingthePossibilities
  19. 19. Solutions that work the way real people work (as taken from Questmark's users 2012) : Over 50% of meetings include participants based in three or more cities. With no travel, and 60 seconds to book, organising diaries (even for lots of busy people) is easy! Video meetings last on average for 2 hours 30 minutes (Proper meetings, with real interaction and collaboration) That means confident and excited users. 99 of participants rate our awareness and training days as good or excellent %99 Introducing the Possibilities
  20. 20. Introducing the Services (The most popular way to deploy videoconferencing into an organisation!) Services EQUALS Simple, Easy for Users, Support &cost effective
  21. 21. Virtual Meeting Room For multi participant meetings, that are flexible, scalable, secure efficient and cost effective. One Easy Connection for Everyone! Anywhere…Anyone… Anytime… Any Manufacturer Any Type of System Any Technology
  22. 22. Booking and Management Make videoconferencing easy to manage and deploy for your organisation Tailored and scaled to meet your needs. Access to all of the expensive management technology and the experts to run it all Full management of all of your video conferencing services, both virtual and physical meeting room bookings, and calls to external businesses Simplicitywill set up and maintain the phonebooks for all of your video systems
  23. 23. Book and Meet Phone our ServiceDesk and ask for a meeting at 11:55 on Tuesday 9th August, for your offices in London and Birmingham with your customer in Exeter and your Finance Director at his home in France. And then at 11:55 on Tuesday 9th August, the members of the meeting will sit in front of their video systems in London, Birmingham, Exeter and France and without pressing a single button they will all be connected. Its as simple as that!
  24. 24. Helpdesk Making sure that video conferencing works A dedicated and trained team on our helpdesk to offer support and solutions A Helpdesk that can be contacted by phone, email or video Report a problem, receive a helpdesk ticket and a helpdesk representative to offer testing, resolutions and final confirmation when the issue is resolved. Available Immediately with all the resources to resolve y9ur issues All members of the team have rigorous training and the highest industry accreditations. So you don’t have to waste time or resources stressing about video conferencing problems "We were impressed by their commitment to ensuring we get the most out of our investment through support, intensive training and Helpdesk" Royal Society for the Protection of Birds
  25. 25. Reporting Knowledge is Powerful On-going, bespoke documentation Figures and statistics about what you are using, how you are using it and suggestions on getting even more from your videoconference systems. Helpdesk logs, software upgrade reports, booking figures, utilisation, call lengths and ad hoc service requests. Reports are a great way to measure ROI and to flag up potential for change Management reports, statistics and figures
  26. 26. Training QUESTMARK ARE INDUSTRY LEADING WITH A 98% TRAINING SATISFACTION RATE! Making Videoconferencing easy, accessible and maximize usage Confidence in using video for a meeting means that more people think of hosting their meeting virtually before travelling. Training options for all levels. On-site or remote training sessions Personalised documentation User Training Management Training Technical Training ""They have spent time working with us to ensure that we are not just fully trained on the operation of the systems, but also understand the planning and etiquette involved in a videoconferencing meeting" Royal Society for the Protection of Birds
  27. 27. Recording and Streaming Use your recordings on your intranet, in displays, for legal records or e-mail them out. Add an additional layer to using videoconferencing. With high definition cameras and microphones on your hardware, make the most of the possibilities Important meetings Training sessions Speeches Announcements
  28. 28. “Seeing is Believing” For more information or a demonstration – We are available Call: 0330 300 0000

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