Tips for creating and delivering effective mobile

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Tips for creating and delivering effective mobile

  1. 1. Tips for Creating and Delivering Effective Mobile Assessments www.questionmark.comCopyright © 1995-2012 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved. Questionmarkis a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.
  2. 2. What will we cover today? Tips for mobile and embedded assessment Example applications of mobile assessment Embedded assessment Copyright © 1995-2012 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved. Questionmark is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.
  3. 3. Percentage of World’s population covered by a mobile signal Copyright © 1995-2012 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved. QuestionmarkSlide 3 is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.
  4. 4. Smartphone usage continues to grow  2010 in the US: 63,228,000 smartphone users (source: ComScore) Copyright © 1995-2012 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved. QuestionmarkSlide 4 is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.
  5. 5. Tips for Creating and Delivering Effective Mobile Assessments Mobile delivery enables new possibilities for observational assessment and mobile exam rooms Surveys and course evaluations: Sometimes less is more Embedded assessments can add value and provide useful metrics on social/informal learning Think small: Screens, input devices and bandwidth To Flash, or not to Flash? Be aware of what technologies your participants’ devices support Test and test again: Try before you deliver! Copyright © 1995-2012 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved. QuestionmarkSlide 5 is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.
  6. 6. Mobile delivery enables new possibilities for observational assessment and mobile exam rooms Copyright © 1995-2012 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved. QuestionmarkSlide 6 is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.
  7. 7. Inexpensive, very portable Internet-connected mobile devices Copyright © 1995-2012 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved. Questionmark is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.
  8. 8. What are the potential applications? Deliver to theObservational Mobile exam device in yourassessments rooms hand Copyright © 1995-2012 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved. Questionmark is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.
  9. 9. Observational Assessments Copyright © 1995-2012 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved. QuestionmarkSlide 9 is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.
  10. 10. What are Observational Assessments?  Observational assessments provide a mechanism for an ‘observer’ to assess a participant  For example, a participant might be observed and rated on…  Performance of a specific task or procedure  Knowledge acquisition and application  Demonstration of skills/abilities that ‘traditional’ assessment may be less reliable in measuring Copyright © 1995-2012 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved. QuestionmarkSlide 10 is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.
  11. 11. Observational Assessment Traditional assessment • Participant is presented with Observational assessment questions for direct response • Observer is presented with questions to ‘rate’ participant to measure behaviors, skills and abilities Example ApplicationsCertification Process Medical and Dental School exams: Equipment operation:•Observational assessments can be used as •Medical and dental schools make extensive •Observational assessment can be used to critical components of the certification use of observational assessments such as record and rate operators skills, abilities, process – in some cases are required by the Objective Structured Clinical safety practices and adherence to required regulatory authorities. Examination (OSCE). procedures Copyright © 1995-2012 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved. Questionmark is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.
  12. 12. Typical workflow for “assessor” Assessor logs in Selects assessment Selects participant to be observed Answers/submits responses to questions Results/feedback reported to stakeholders Copyright © 1995-2012 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved. QuestionmarkSlide 12 is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.
  13. 13. Mobile Exam Rooms Copyright © 1995-2012 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved. QuestionmarkSlide 13 is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.
  14. 14. Mobile Exam Rooms  Use mobile devices  Greater flexibility in where you deliver assessments  Assessments can be conducted ‘on location’ Copyright © 1995-2012 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved. QuestionmarkSlide 14 is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.
  15. 15. “Securing” an iPad…  Consider if a standard browser presents security concerns  For example, Questionmark provides an app that prevents candidates from easily getting to other URLs  Consider if access to “home button” (which allows task- switching) presents security concerns  Hardware solutions are available to enable use of iPad in a “kiosk” mode Copyright © 1995-2012 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved. QuestionmarkSlide 15 is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.
  16. 16. Consider the “stakes” and if monitoring/proctoring is appropriateLevels of Monitoring High Medium Stakes Stakes Exams Low Exams Stakes Tests Diagnostic Tests Formative Quizzes Course Evaluations Stakes of Assessment Copyright © 1995-2012 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved. Questionmark is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.
  17. 17. Formative Assessment Copyright © 1995-2012 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved. QuestionmarkSlide 17 is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.
  18. 18. Quizzes on mobile devices Low stakes and openly available Often appropriate for mobile devices Enables retrieval practice to reduce forgetting Provides the participant with corrective feedback for revision and learning Encourages self-directed and independent learners Copyright © 1995-2012 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved. Questionmark is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.
  19. 19. When is feedback useful?  Dealing with difficult questions Helps participant understand and learn from the experience  Correcting misconceptions Provide guidance when there is evidence of a fundamental misunderstanding of a topic Copyright © 1995-2012 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved. QuestionmarkSlide 19 is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.
  20. 20. Surveys and course evaluations Copyright © 1995-2012 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved. QuestionmarkSlide 20 is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.
  21. 21. Surveys and course evaluations Boost response rate by encouraging participants to access via mobile delivery – “on the spot” Mobiles can read “QR Codes” – and “QR Codes” can be used to deliver URLs for mobiles to read and link to Copyright © 1995-2012 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved. Questionmark is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.
  22. 22. What are QR Codes?  QR = Quick Response  Type of barcode  Allows more data than traditional barcode  Used in marketing, advertising, entertainment  Increasing use in e-learning/m-learning Can encode 4000+ characters of data! Copyright © 1995-2012 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved. QuestionmarkSlide 22 is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.
  23. 23. QR Codes are read by Apps iPhone •Redlaser •Neoreader Android •Google Goggles •QR Droid •ScanLife •Scanlife Windows Blackberry Mobile •ScanLife •QR Reader •BeeTag •BeeTag •QR Code •Quickmark Scanner www.url.com/xxx Copyright © 1995-2012 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved. QuestionmarkSlide 23 is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.
  24. 24. Enables quick launching of quizzes and course evaluations Books PowerPoint Signage Benefits • Ease of access for increased response rates • Demographic data easily captured • Better data accuracy • Easier analysis of survey results by demographic Copyright © 1995-2012 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved. QuestionmarkSlide 24 is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.
  25. 25. True for most surveys; Especially true for mobile surveys  Consider your objectives:  Keep your surveys brief to help increase response rate  Put your most important questions at the start of the survey  Include only one concept per question  Group related questions together  Avoid relying on open-ended questions (e.g. ‘essay’) Copyright © 1995-2012 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved. QuestionmarkSlide 25 is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.
  26. 26. Authoring the Survey – questions focused on: - Demographics - Instructor - Course Materials - Facilities Copyright © 1995-2012 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved. QuestionmarkSlide 26 is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.
  27. 27. Course Evaluation Analytics Copyright © 1995-2012 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved. QuestionmarkSlide 27 is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.
  28. 28. Think small:Screens, input devices and bandwidth Copyright © 1995-2012 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved. Questionmark is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.
  29. 29. Screen Furniture  Ensure your form buttons and other navigation controls (a/k/a “screen furniture”) work with low screen resolutions Copyright © 1995-2012 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved. QuestionmarkSlide 29 is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.
  30. 30. Input  Provide short URLs when hyperlinking not possible  e.g. writing the URL on the board  Consider using a QR Code linked to an assessment Copyright © 1995-2012 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved. QuestionmarkSlide 30 is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.
  31. 31. Images Optimise size and compression of larger image files to minimise bandwidth requirements Detail on images should be kept to a minimum to ensure readability on small screens Copyright © 1995-2012 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved. Questionmark is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.
  32. 32. Be cautious in use of Flash Be aware of what technologies your participants’ devices support Copyright © 1995-2012 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved. QuestionmarkSlide 32 is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.
  33. 33. Be cautious in use of Flash  Helps minimise bandwidth requirements  Strengthens cross-device compatibility  Flash will not work on Apple iPhones, iPads or iPod touch devices  Flash is compatible with some mobile platforms such as Android phones (and tablets) and Windows Mobile Copyright © 1995-2012 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved. QuestionmarkSlide 33 is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.
  34. 34. Try before you deliver! Copyright © 1995-2012 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved. QuestionmarkSlide 34 is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.
  35. 35. Test your content! Test your assessment content…  With different browsers  On as many different devices as practical  Emulators can help understand how content will appear on the ‘small screen’ -- but don’t always give a true “user experience” Setting up a mobile test center?  Test delivery environments when possible – particularly for signal/wifi strength  Many free online bandwidth tests are available Copyright © 1995-2012 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved. Questionmark is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.
  36. 36. “Embedded” assessments can add value and provide useful metrics on social/informal learning The same technology that can accommodate small-screen mobile devices can also help make it easier to embed iFrame delivered assessments in your learning content Copyright © 1995-2012 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved. QuestionmarkSlide 36 is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.
  37. 37. Technologies used to support social/informal learning initiatives Portals Social Networking Wikis Forums Blogs Copyright © 1995-2012 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved. QuestionmarkSlide 37 is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.
  38. 38. Embed in a Wiki Embedded in a Wiki Copyright © 1995-2012 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved. QuestionmarkSlide 38 is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.
  39. 39. Embedding in Blogs, Portals, Wiki’s For Learners For Instructors  Focus the learners’ attention  Easily use assessments  Practice memory recall throughout the learning  Identify what was learned process  Provide feedback to assist the  Provide seamless user learner to: experience  Correct misconceptions  Centralised management of  Instill confidence assessment content and  Point to relevant material results Copyright © 1995-2012 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved. QuestionmarkSlide 39 is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.
  40. 40. Questionmark’s support for Mobile Delivery Copyright © 1995-2012 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved. QuestionmarkSlide 40 is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.
  41. 41. Blended DeliveryLevels of Monitoring High Medium Stakes Stakes Exams Low Exams Stakes Tests Diagnostic Tests Formative Quizzes Course Evaluations Stakes of Assessment Copyright © 1995-2012 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved. Questionmark is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.
  42. 42. Access to your Assessments Mobile delivery makes it easier for participants to access assessments:  Use mobile Apps  Place links in content (PDFs, HTML Web Pages, etc) Embed within a Portal  For employees, partners and customers Copyright © 1995-2012 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved. Questionmark is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.
  43. 43. AndroidQuestionmark Mobile Apps iPhone, iPad and iPod touch Copyright © 1995-2012 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved. Questionmark is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.
  44. 44. Autosensing Device and Browser Questionmark Packages the Assessment for Device/Browser/iframe Sends Senses Device/Browser HTML Auto-Size senses pixel size of window Copyright © 1995-2012 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved. QuestionmarkSlide 44 is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.
  45. 45. Benefits Author once Deliver to any device or context Schedule once Single results set Copyright © 1995-2012 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved. QuestionmarkSlide 45 is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.
  46. 46. Tips for Creating and Delivering Effective Mobile Assessments Mobile delivery enables new possibilities for observational assessment and mobile exam rooms Surveys and course evaluations: Sometimes less is more Embedded assessments can add value and provide useful metrics on social/informal learning Think small: Screens, input devices and bandwidth To Flash, or not to Flash? Be aware of what technologies your participants’ devices support Test and test again: Try before you deliver! Copyright © 1995-2012 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved. QuestionmarkSlide 46 is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.
  47. 47. Tips for Creating and Delivering Effective Mobile Assessments www.questionmark.comCopyright © 1995-2012 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved. Questionmarkis a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.
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