Quest Cloud Solutions Ltd - Product Leaflets


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Here are the Quest Cloud Solutions Ltd Product Leaflets for some of the services we provide, including;
• questMail - Hosted Exchange Mailboxes
• questCloud Virtual Desktop - "Office-in-a-Box" Hosted Desktops
• questBackup - Secure online backup
• questVoice - Hosted Voice-over-IP (VoIP) Telephony
• questVoice Unified Communications - Microsoft Lync Unified Communications
• questVPS - Virtual Private Servers

Contact Quest Cloud on 0845 521 6000 for more information!

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Quest Cloud Solutions Ltd - Product Leaflets

  1. 1. questMail Free. A better place for your business to be. ● ove your business email to M the cloud and set yourself free ● ree to access email anytime, F anyplace, anywhere you can connect to the Internet ● ree from the headache of email F disruptions associated with traditional server solutions ● ree from binding CAPEX F by switching to a per-user, per-month cost model questMail This is the perfect pay-as-you-go mail solution offering the world’s leading mail product - Microsoft Exchange - with the added benefits of cloud hosting for total security and full time mailbox availability. With no hardware, maintenance or upgrade costs, you can simply pay for what you use. Spam filters, anti-virus protection and regular upgrades are all included, so there are no hidden extras.
  2. 2. questMail Why buy? Users are free to pick up emails anytime, anyplace, anywhere they can connect to the Internet, plus questMail can be synced to mobile devices. Talking technical Feature Standard 25GB Microsoft Exchange mailbox ✓ (2) It takes just minutes to add or remove accounts, so this is a flexible solution that can grow with any business and can be integrated with additional questCloud products. Mobile email connectivity ✓ Microsoft OWA for web-based access ✓ Integrates with all quest hosted products ✓ Support for 3rd party web apps ✓ Make the world’s favourite email product part of your cloud portfolio. This is a robust, enterprise-level solution that’s totally scalable and supported by UK datacentres of the highest quality and security. Basic Anti-Spam and Anti-Spyware Scanning ✓ Enhanced SLA ✓ UK-based telephone and email support desk ✓ SSL encryption ✓ For today’s progressive businesses looking to minimise CAPEX in IT and realise the security and continuity benefits of cloud-based computing, this is a perfect first step, or part of a more comprehensive package. You have the option of choosing dedicated servers. Connectivity is provided at 1Gbit/sec and the solution is automatically backed up and managed for you. Plus you’ve got Banking-level encryption and the datacentres themselves are in secure compounds with 6-layer entry systems and biometric scanning. Solutions simply don’t get safer than this. Migration assistance Free setup ✓ 1 Charges may apply 2 Mailbox provided with a 25GB storage limit, additional storage available Why choose questCloud? When you ask ‘How could cloud computing work for my business?’ the answer should be: ‘Simple.’ That’s our firm belief here at questCloud and it’s why we’ve created a suite of practical, uncomplicated products that offer you a direct, reliable route to make the move to the cloud. Your questCloud team is local, professional and knowledgeable. But above all, we’re here to help and support you, so that your cloud solution works perfectly to support your evolving business requirements. From small packages to enterpriselevel solutions, we’ve got it covered. Spec Check ● an be integrated with any C existing solution ● ppropriate for clients of all sizes, A regardless of existing technology ✓ (1) Cost Product RRP questMail Standard User £3.95 We also offer: Optional Advanced Managed £1.78 Anti-Spam Bolt-on Optional Copy of Microsoft Outlook 2013 £1.50 If you have any questions or queries, would like to learn more about other products in our cloud suite, or would like to place an order... call us on: 0845 521 6000 or email:
  3. 3. questBackup Growing? You need support you can rely on. ● simple, effective backup solution A for ultimate peace of mind ● his fully scalable, pay-as-you-go T solution is perfect for expanding businesses ● he best in UK datacentre storage T for flawless business continuity ● Rid your business of the complexity and risks associated with traditional backup regimes questBackup Large or small, today’s businesses want the peace of mind that comes from knowing their data is effortlessly backed up in the cloud, quickly recoverable and with the flexibility to accommodate changing business data requirements. questBackup works with any kind of system and any kind of setup, and only uploads the daily changes made to your data, making it incredibly efficient.
  4. 4. questBackup Why Buy? Spec Check Quest can utilise two geographicallydispersed datacentres as well as RAID configured hardware, so there are always at least two redundant copies of your data at any one time. ● very file type is supported E including Mac and CAD You decide how frequently data is backed up and you’ll only pay for the number of Gigabytes used so it’s a solution that makes complete commercial sense. Data is stored alongside our hosted platform, so if the worst happens and a restore is required, we can provide a bridging solution that accesses data from the cloud, whilst any hardware is being replaced or repaired. Talking technical ● ur UK datacentres use O Banking-level SSL encryption ● Enterprise-level Anti-Virus, Anti-Spam Anti-Malware ● Datacentres are ISO regulated, being awarded ISO 9001, 14001 and 27001 ● ach datacentre is located within E its own secure compound, with 3-metre fencing, electric entry, and anti-tailgate technology and has security personnel onsite 24/7 ● ntry is via a 6-layer system E including the use of biometric scanning ● ou can customise backup Y frequency ● ata replication uses enterpriseD level software that synchronises only the changes made to your files, so it’s efficient on bandwidth Support Fully supported and financially-backed SLA. Why choose questCloud? questCloud is the perfect partner for any small to medium business with ambition. We’ve taken care to design the kind of simple, reliable, affordable cloud computing packages that meet the needs of SMEs wanting better business agility, scalability, security and reliability. We apply our expertise to achieve the results your business desires. We’re here to give you end-to-end support, if and when you need us. But we’ve put a lot of time and effort into creating products that are simple, reliable and effective so chances are, you’ll be happy to take control. From small packages to enterpriselevel solutions, we’ve got it covered. If you have any questions or queries, would like to learn more about other products in our cloud suite, or would like to place an order... call us on: 0845 521 6000 or email: Cost Product RRP/month 10GB Space £4 20GB Space £8 50GB Space £20 100GB Space £40 200GB Space £60 500GB Space £95 1TB Space £150 Each subscription to questBackup comes with 250 machine licences
  5. 5. questVoice Collaborate. Keep working together simple. ● treamline and improve S working practices ● ingle interface for all applications S including messaging, voice, video and diary ● ffordable, sensational technology for A next generation collaboration ● erfect for businesses with a P dispersed workforce looking to collaborate effectively questVoice Powered by Microsoft Lync™ this is technology for super-user businesses that want true integration between voice and desktop applications for a single, high performance solution. questVoice is the perfect enabler for modern businesses looking to set the standard in collaborative working practices. Applications integrate seamlessly and are fully mobile enabled for today’s busy professionals.
  6. 6. questVoice Why Buy? With questVoice, you’ll have the kind of solution that progressive, technology savvy, collaborative businesses need to grow. Microsoft Lync™ is a unified communication suite that utilises Microsoft Exchange for many resources including Voice Mail and Auto Attendant. We’ll configure the server to your exact business specification and then we’ll either support the server or provide you with the virtual infrastructure - simply choose the option that gives you the freedom to do business your way. Spec Check ● e recommend that if Lync™ W is to be used as the primary phone system, that it is combined with a questVPS with Exchange 2010 SP1 Why choose questCloud? Talking technical Lync User Type Lync Feature Basic Plus Enterprise PC-to-PC and multi-party Instant Messaging ✓ ✓ ✓ PC-to-PC and multi-party File Transfer ✓ ✓ ✓ PC-to-PC computer audio and video ✓ ✓ ✓ Rich Presence (Available, Appear Offline, Busy, etc.) ✓ ✓ ✓ Persistent Group Chat ✓ ✓ ✓ IM/P from Office applications ✓ ✓ ✓ PC-to-PC IM, audio, and video with users at federated organisations Public IM Networks ✓ ✓ ✓ Conference Attendee Experience: ✓ ✓ ✓ Conference Presenter Experience: ✓ ✓ ✓ View application sharing session ✓ ✓ ✓ Initiate/schedule ad-hoc multi-party (3+) audio conference ✗ ✗ ✓ Schedule and host conferences on the audio conference bridge (CAA), and schedule Web conferences ✗ ✗ ✓ Automatically join meeting audio from PBX or other phone ✗ ✗ ✓ Dial out to PSTN ✗ ✓ ✓ Receive calls from PSTN ✗ ✓ ✓ Knowledgeable, professional and easy to work with, our people are here to support you. We’re on hand when you need us, but we’ll stay behind the scenes as a ‘virtual’ extension to your business and capability. From small packages to enterprise-level solutions, we’ve got it covered. Ad-hoc multi-party (3+) audio conference ✗ ✓ ✓ UC and PBX call control ✗ ✓ ✓ Visual access to voicemail ✗ ✓ ✓ Additional telephony features ✗ ✓ ✓ Routing rules ✗ ✓ ✓ Delegation ✗ ✓ ✓ Response group agent and agent anonymity ✗ ✓ ✓ If you have any questions or queries, would like to learn more about other products in our cloud suite, or would like to place an order... Cost Overview RRP Microsoft Lync 2013 Server Required for any Lync system. Enables the main feature set for voice, video, instant messaging, presence, conferencing, auto-attendant and authentication. £75.00 Microsoft Lync 2013 Edge Server Provides anywhere-access and use of the Lync mobile app. £37.50 Microsoft Lync 2013 Mediation Server call us on: 0845 521 6000 or email: Server For using Microsoft Lync as a full phone system; connects Lync to your phone lines. £37.50 Product questVoice Lync Basic User £2.45 questVoice Lync Plus User £9.95 questVoice Lync Enterprise User RRP £15.95
  7. 7. questVirtualDesktop Special. Solutions as individual as your business. ● radicate the threat of lost data E associated with local storage on laptops or PCs questVirtualDesktop ● ach desktop is stored in the E cloud, automatically backed up twice daily and available on demand This is an ‘office in a box’ solution. Fully managed and maintained, your desktops are hosted in the cloud. So they’re safe and secure, with information and applications on demand that are always up-to-date. ● simple price per user model A makes IT budgeting simple and straightforward ● esktop applications are D automatically kept right up-to-date Future-proof cost efficiency For businesses, questVirtualDesktop puts an end to IT capital expenditure, replacing it instead with a pay per user model that’s scalable, adaptable, agile and cost effective. As well as making IT budgeting simple, transparent and predictable, it rules out obsolescence issues for automatic future-proofing.
  8. 8. questVirtualDesktop Why Buy? We monitor, maintain and upgrade our core cloud infrastructure, so you’ve got the very best, reliable, robust and fail-safe platform supporting your business. We work with an established datacentre provider - renowned for high quality services and the most advanced and redundant infrastructure in the UK, so you’ve got guaranteed availability. All data is housed in resilient UK datacentres, which is great for disaster recovery, plus there are none of the data protection issues associated with offshore datacentres. Talking technical (package options) Feature Company shared drive (4) Microsoft Office 2010 Standard 25GB Microsoft Exchange mailbox Other Microsoft applications available (1) Mobile email connectivity Microsoft OWA for web-based access Integrates with all quest hosted products Support for 3rd party web apps (1) Add any Windows based application (1) Add on questBuffer and you can achieve local site integration, synchronising files from site to service, simply and efficiently. Advanced anti-virus for your PC Spec Check SSL encryption Set parameters: ● - 40 User organisation 1 ● 1 RDS Server per organisation RDS Server Configuration ● p to 16GB RAM U ● p to 80GB HDD (System C: Drive) U ● p to 8 vCPU’s U Clients may bring their own 3rd party applications to the platform, all 3rd party apps must be front end only or run on single RDS server with SQL 2008 Express (or equivalent). Basic Anti-Spam scanning anti-spyware Enhanced SLA UK-based telephone and email support Migration Assistance (1) Free setup Basic Standard ✓(2) ✗ ✓(3) ✓ ✗ ✓ ✓ ✗ ✗ ✓ ✗ ✗ ✓ ✓ ✗ ✓ ✓ ✓ ✓(3) ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ 1 Charges may apply, 2 Storage provided with a 10GB limit, 3 Mailbox provided with a 25GB storage limit, additional storage available, 4 Data storage charged separately Cost questCloud Product and Options Pricing RRP/month Virtual Desktop Basic User £14.95 Virtual Desktop Standard User £44.95 Pre-configured questBuffer box £50 Virtual Desktop 50GB Shared Data Drive £20 Why choose questCloud? Virtual Desktop 100GB Shared Data Drive £40 It’s good to know you’ve got a team of local, knowledgeable cloud technology experts and a first-class infrastructure behind you. We’re here to give you all the help and support you need to grow your business. Virtual Desktop 200GB Shared Data Drive £60 Virtual Desktop 500GB Shared Data Drive £95 From small packages to enterpriselevel solutions, we’ve got it covered. If you have any questions or queries, would like to learn more about other products in our cloud suite, or would like to place an order... call us on: 0845 521 6000 or email: MS Office Professional Plus Upgrade (per user) Optional Extras One version of MS Office per RDS server only; Office 2010 Standard is provided by default, but can be upgraded for all users if required. Symantec Messaging Gateway (Brightmail) Advanced-managed anti-spam bolt-on (per user) Symantec Endpoint Protection Anti-virus for local machine (per user) Symantec Web Gateway URL Content Filtering (per user) Support Packages are available if required and are priced on application. £5.09 £1.78 £1.78 £2.45
  9. 9. questVPS Enjoy. A solution that supports your business’ needs. ● loud-based servers for your C business that are configured precisely for your requirements questVPS ● afe, secure, reliable and S never out-of-date Virtual Private Servers are undoubtedly the future of IT. Move your data to the cloud, customise the platform and enjoy all the added security, accessibility and future-proofing benefits that cloud computing can bring. ● ay-as-you-go and for what P you use, reducing the burden of CAPEX ● ntegrate your way with existing I infrastructure for a totally bespoke solution Your server, your way. This is an enterprise-level solution that’s specified and scaled to meet your business’ particular requirements. To be integrated with your existing infrastructure and to move your business to a more manageable price-per-month cost model.
  10. 10. questVPS Why Buy? Your server comes preconfigured to your specified capacity and storage requirements, including MS Exchange email, if you require. The whole thing can be brought live in 48 hours and bespoke support packages are available, so you choose the options that best meets your needs. Each server has a dedicated vLAN and a static IP for incoming traffic routing. Plus additional external IPs and virtual firewalling is available on request. Server options and cost RAM GB vCPU System HDD (C:) (GB) Storage HDD (GB) RRP 4 4 60 0 £75 RAM 2 N/A N/A N/A £5 CPU N/A 2 N/A N/A £5 Storage N/A N/A N/A 50 £20 N/A N/A N/A 100 £40 N/A N/A N/A 200 £60 N/A N/A N/A 500 £95 N/A N/A N/A 1000 £150 Standard Base Additional Resource Your server comes preconfigured to your specified capacity and storage requirements, including MS Exchange email, if you require. The whole thing can be brought live in 48 hours and two different support packages are available, so you choose the option that best meets your needs. Additional Microsoft software is also available for your custom environment, all Microsoft software provided by Quest includes rolling upgrades. Here are some of our most popular software options: Spec check ● an be integrated with any C existing solution ● alk to one of our people about T exactly what you want to achieve and we’ll guide you through the options available. Servers preconfigured and provisioned with the above options FOC. Additional technician time available for custom multi-server design and configuration. For a quotation ask your Account Manager. RRP Server Technician 1 day £800 Server Technician half day £400 Product RRP Remote Desktop Services User £4.66 Office 2013 Standard User £13.92 Microsoft Project 2013 User £20.08 Why choose questCloud? Modern, progressive businesses want IT solutions that fit their needs exactly, whilst offering the security and scope to support business growth. It’s something we really understand here at questCloud, because we’ve been involved in crafting cloud solutions for our clients for over 10 years. Local, professional and knowledgeable, we’re here to help your business arrive at a solution that’s just right, now and for the future. From small business packages, to enterprise-level solutions, our product suite has been designed with you in mind. Contact us to find out more... call us on: 0845 521 6000 or email: