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HSBC in North America
HSBC North America Holdings Inc.
Bobby Mehta
Chief Executive Officer
September 12, 2006
2006 Lehman Brothers Financial Services
Conference
2
Forward looking statements
This presentation, including the accompanying slides and subsequent
discussion, contains certain forward-looking information with respect to
the financial condition, results of operations and business of HSBC
Holdings plc, HSBC Finance Corporation, HSBC USA Inc., HSBC Bank
Canada and HSBC North America Holdings Inc. This information
represents expectations or beliefs concerning future events and is subject
to unknown risks and uncertainties. This information speaks only as of the
date on which it is provided. Additional detailed information concerning
important factors that could cause actual results to differ materially is
available in the HSBC Holdings plc Annual Report and the HSBC Finance
Corporation and HSBC USA Inc. Annual Reports on Forms 10-K for the
year ended December 31, 2005 and Quarterly Reports on Forms 10-Q for
the period ended March 31, 2006. Please further be advised that
Regulation FD prohibits HSBC representatives from answering certain,
specific questions during the Q&A session.
3
Agenda
• HSBC – North America
• HSBC USA Inc.
• HSBC in Canada
• HSBC Finance Corporation
• Global Consumer Finance
• Summary
4
HSBC – North America profile
(1) U.S. and Canada combined country figures, IFRS Basis(1) U.S. and Canada combined country figures, IFRS Basis
• A top-ten U.S. bank holding company, with assets totaling $519 billion
at June 30, 2006
• Includes HSBC’s businesses in the U.S. and Canada
• More than 59,000 employees
• Operating in over 45 states and across Canada
• H1 2006 pre-tax income of $3.7 billion (1)
• Comprised 29% of Group’s profit before tax in H1 2006
5
HSBC - North America – Improving performance
(US$ Millions, IFRS)
U.S. and Canada combined country figures
(1) Personal Financial Services (PFS) segment includes Consumer Finance (CF)
Pre-Tax Profits H1 2006 H1 2005
United States
Personal Financial Services (PFS)1
$2,886 $2,292
Commercial Banking (CB) 206 192
Corporate, Investment Banking and Marketing (CIBM) 273 200
Private Banking (PB) 37 59
Other (145) 116
Total U.S. $3,257 $2,859
Canada 393 376
Total U.S. & Canada $3,650 $3,235
Growth % 12.8% 6.8%
6
Real estate market – Recent trends
(1) Percentages are based on stated portfolio. Certain loans may be included in more than one classification. Interest rate only balances are included in adjustable rate balances.
Geographical and composition1
considerations at June 30, 2006
(%) of portfolio Consumer Overall
by State Bank Finance Portfolio
California 19 14 16
New York 23 5 10
Florida 5 8 7
Consumer
Composition Bank Finance
Total Book (US$bn) 38 89
Adjustable rate 77% 27%
Interest only 24% 7%
Second Lien 10% 18%
• At June 30th, US residential 1st mortgages and 2nd lien portfolio totaled $126 billion
• Housing market showing signs of slowing. Increased loan impairment charges in
H1 2006 due to deteriorating performance in certain products in the 2005 vintages
within the Consumer Finance wholesale/correspondent business
• Overall, the first lien mortgage book shows stable credit trends
7
Real estate market – Key actions
• Risk mitigation programs and efforts are underway including
– Enhanced segmentation
– Stress testing to evaluate different scenarios
– Enhanced pricing models and re-pricing initiatives
– Proactively working with customers regarding ARM resets
• Increased collection capacity
• Tightening of credit criteria, especially in stated income and
second lien products
8
Key priorities
• Maintain leadership and scale in national lending businesses
• Expand HSBC Bank USA profitably within and outside its footprint
• Diversify sustainable sources of funding
• Continue to expand and build our businesses in Canada
• Leverage our assets and capabilities across North America
• Establish and leverage the HSBC brand nationally
9
Your point of view
10
Expanded branding – JFK Airport
11
Sponsorship – Golf HSBC women’s world match play
12
The Value of the HSBC Brand - 2006
Brand Value
(US$bn)
• Up 1 spot from 2005
• Brand valuation rose 11% to $11.6 billion
• Second highest % brand value increase
among financial services brands in top 40
• Ranked 4th among global financial
services brands
28th
0
10
20
30
40
50
60
70
80
Coca-Cola
Microsoft
IBM
GE
Intel
Nokia
Toyota
Disney
McDonald's
Mercedes
Citi
Marlboro
Hewlett-Packard
AmericanExpress
BMW
Gillette
LouisVuitton
Cisco
Honda
Samsung
MerrillLynch
Pepsi
Nescafe
Google
Dell
Sony
Budweiser
HSBC
Oracle
Ford
Nike
UPS
JPMorgan
SAP
Canon
MorganStanley
GoldmanSachs
Pfizer
Apple
Kellogg's
13
Agenda
• HSBC – North America
• HSBC USA Inc.
• HSBC in Canada
• HSBC Finance Corporation
• Global Consumer Finance
• Summary
14
HSBC USA Inc. – Financial Summary(1)
• Profit before taxes of $902 million for H1 2006 grew 8% over H1 2005
• Double-digit operating income and deposit growth
Total deposits up 20% driven by success of HSBC Direct
Assets totaled $172 billion, up 19%, with strong growth in CIBM
(1) US GAAP Basis, Form 10-Q report for the quarter ended June 30, 2006
902
836
H1 2006 H1 2005
(In $ millions)
15
Strategic context – HSBC Bank USA
• Bank acquisitions are uneconomical at current valuations
• Grow in segments/markets where we have a differentiated
proposition
• Focus on streamlining processes and other enhancements
• Organic growth orientation
HSBC Direct - Successful launch of on-line savings
De novo branches - Good success in niche markets
16
HSBC Direct
• Objectives
Provide stable deposit base
Build HSBC Brand on national basis
Attract new customers and potentially provide foundation for sale of other
products
• Results*
On-line deposits approach $6 billion (launched November 2005)
– 84% of deposits are new to the Bank
– Approximately 275,000 accounts
On-line savings account is successfully driving brand awareness and
product adoption out-of-footprint
– 60% of customers reside beyond Bank’s footprint
*As of September 1, 2006
17
Commercial and Private Banking
Commercial Banking
• Middle Market geographic expansion now covers ten Metro areas outside NY State
• Leverage International Banking with Global Links and Global Relationship
Managers
• Small Business value-oriented package and customer segmentation (26% customer
growth over the last 18 months)
• Focus on deposit growth (up 44.2% over the last 18 months)
• We’re a top SBA lender
Private Banking
• Growing scale reflected in revenues year to date
• Launching Private Banking in Canada in the fourth quarter
18
Progress in execution of CIBM strategy
• Largely completed investment phase of CIBM program in 2005
– 2006 results-to-date reflect momentum
• Continue to gain domestic market recognition in North America as part of global CIBM
– “ Key areas of out-performance: CIBM “the star performer” in Europe and North America ” Lehman Brothers,
August 2006
– “ #1 US Cash Management by Euro-Money ”
– “ #1 Metal Dealer Gold & Silver by Risk ”
• Collaboration across business units
• A significant product innovator and provider of services to other HSBC customer groups
Global League Table Progression: 2002-2005/6
2002
2005/6
20 19 18 17 16 15 14 13 12 11 10 9 8 7 6 5 4 13 2Ranking
Precious Metals (2)
Credit Derivatives (3) #4
NA
#1
#2
International Bonds (1) #5
#11
Source (1) Bloomberg (2) Risk Magazine 2006 (3) Creditflux
19
Agenda
• HSBC - North America
• HSBC USA Inc.
• HSBC in Canada
• HSBC Finance Corporation
• Global Consumer Finance
• Summary
20
HSBC in Canada – Overview
• H1 2006 Profit before taxes of US $393 million (1) increased 4.3% over H1 2005
H1 2005 included release of certain loan impairment provision. Profit before taxes and
loan impairment charges increased 13.5%
• HSBC Bank Canada (HBCA)
– Assets of US $52 billion (1)
– Largest foreign bank and 7th largest bank in Canada
– Approximately 6,000 employees; Over 1 million customers and 170 offices
– Strong market share in Asian banking, trade finances, British Columbia and mid-market
Commercial
– Canadian Bankers Association statistics for Q1 2006 ranked HBCA as #1 Trade Bank in Canada
• HSBC Finance in Canada
– 124 branch offices in 10 provinces, 80 merchant relationships
– 1 million customer accounts; 1,500 employees
(1)
IFRS basis
21
HSBC in Canada
• Strong Commercial Banking franchise
• Opportunities in PFS (including Consumer Finance), Private
Banking and CIBM
• Further opportunities in collaboration between HSBC Bank Canada
and HSBC Finance in Canada
– Credit Cards, Auto Finance, Credit Insurance
– Common analytics
– Product packaging
22
Agenda
• HSBC - North America
• HSBC USA Inc.
• HSBC in Canada
• HSBC Finance Corporation
• Global Consumer Finance
• Summary
23
Branch Real Estate (44)
Correspondent Real Estate (52)
MasterCard/Visa¹ (26)
Private Label (19)
Auto Finance (12)
Personal Non-Credit Card (21)
HSBC Finance Corporation – Receivables
(1) MasterCard is a registered trademark of MasterCard International, Incorporated and Visa is a registered trademark of VISA USA, Inc.
Source: HSBC Finance Corporation 8-K dated July 31, 2006
(US$bn, IFRS Management Basis)
June 2006
Branch Real Estate (39)
Correspondent Real Estate (37)
MasterCard/Visa¹ (22)
Private Label (18)
Auto Finance (11)
Personal Non-Credit Card (20)
June 2005
Total $174bn Total $147bn
24
HSBC Finance Corporation – Financial summary
• Solid growth in a stable U.S. economy drove improved performance
– Profit before taxes of $2.8 billion increased 22% over H1 2005
Source: HSBC Finance Corporation 8-K dated July 31, 2006
(US$ Millions, IFRS Management)
2,801
2,295
0
500
1,000
1,500
2,000
2,500
3,000
H1 2006 H1 2005
25
HSBC Finance Corporation – Key Ratios(1)
(1) Derived from U.S. GAAP reported results and adjusted to Management Basis
(2) Excludes mark-to-market on derivatives which do not qualify as effective hedges and ineffectiveness associated with qualifying hedges under SFAS No. 133
7.12%
1.31%
6.66%
7.09% 6.91% 6.70%
6.76%6.75% 6.33%6.62% 6.73%
6.23%
7.09%
1.33%
2.00%
1.14% 0.84% 1.06%
0%
2%
4%
6%
8%
Q1 05 Q2 05 Q3 05 Q4 05 Q1 06 Q2 06
NIM RAR (2) ROMA (2)
26
HSBC Finance Corporation – Credit Quality(1)
(1) Derived from U.S. GAAP reported results and adjusted to Management Basis
(2) Excludes mark-to-market on derivatives which do not qualify as effective hedges and ineffectiveness associated with qualifying hedges under SFAS No. 133
3.56%
3.68%
2.94%3.25% 3.19% 3.32%
2.73%
6.75%
6.33%6.62% 6.73%
6.23%
7.09%
3.57%3.49%3.59% 3.64% 3.68%
0%
2%
4%
6%
8%
Q1 05 Q2 05 Q3 05 Q4 05 Q1 06 Q2 06
Charge-offs RAR(2) 2+ Delinquency (2)
27
Leveraging our assets and capabilities
Customers
Distribution
Channel
Full Spectrum
Product Capabilities
AnalyticsAnalytics
• Leveraging scale
• Maximizing customer value
• Utilizing best practices (e.g.
analytics, sales, operations)
• Creating new propositions
… for sustainable and profitable
growth
28
Agenda
• HSBC - North America
• HSBC USA Inc.
• HSBC in Canada
• HSBC Finance Corporation
• Global Consumer Finance
• Summary
29
Global Consumer Finance – Rationale
• Globally, Consumer Finance is a large, growing and profitable
market
• Substantial opportunities for the Group to leverage PFS and grow a
significant global CF business
• In emerging markets the natural CF customer base is largely new to
credit
• CF expansion allows HSBC to broaden its distribution reach
• CF and PFS strategies are, therefore, highly complementary
• In many markets, this is our unique opportunity
30
Key initiatives
• Asia
– China
– India
– Indonesia
– Australia
• South America/Central
– Mexico
– Brazil
– Argentina
• Middle East
• Central and Eastern Europe
31
HSBC in North America – Summary
• Scale
• Diversified
• Well Positioned
• Focused on Execution
32
Appendix
33
Basis of reporting
• International Financial Reporting Standards (“IFRSs”) From January 1, 2005, HSBC
Holdings plc (“HSBC”) has prepared its consolidated financial statements in accordance
with International Financial Reporting Standards as endorsed by the European Union.
IFRSs comprise accounting standards issued by the International Accounting Standards
Board and its predecessor body as well as interpretations issued by the International
Financial Reporting Interpretations Committee and its predecessor body.
• Managed Basis (a non-GAAP financial measure) assumes that securitized customer
loans have not been sold and remain on balance sheet.
• Management Basis In addition to managed basis reporting, we also monitor our
operations and evaluate trends on a management basis (a non-GAAP financial measure).
Management basis reporting, in addition to the managed basis adjustments, assumes that
the Mortgages and Private Label receivables transferred to HSBC’s U.S. banking
subsidiary, HSBC Bank USA, N.A. (HSBC Bank USA”), have not been sold and remain on
the HSBC Finance Corporation (“HSBC Finance”) balance sheet, and that the funding
facility with HSBC Bank USA as the originating lender for HSBC Finance’s taxpayer refund
anticipation loan program is not in place. We also monitor our operations and evaluate
trends on a management basis because the receivable sales to HSBC Bank USA were
conducted primarily to more appropriately fund prime receivables within the HSBC Group
and such receivables continue to be managed and serviced by HSBC Finance without
regard to ownership. (continued)
34
Basis of reporting (cont’d)
• Management Basis – continued
Furthermore, we also review operating results and make decisions about allocating
resources such as employees on a management basis.
When reporting on a management basis, net interest margin, fee income and the
provision for credit losses is adjusted to include the activity associated with these
receivables transferred to HSBC Bank USA. Gains on sales and the related servicing
fees are eliminated along with the funding facility fees paid to HSBC Bank USA. We
believe that management basis information enables readers, investors and other
interested parties to better understand the overall performance and related trends of
our consumer finance business in its entirety.
• IFRS Management Basis (a non-GAAP financial measure) represents Management
Basis results adjusted in accordance with IFRSs.

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HSBC North America Holdings Inc. CEO outlines strategies at 2006 Lehman Brothers Conference

  • 1. HSBC in North America HSBC North America Holdings Inc. Bobby Mehta Chief Executive Officer September 12, 2006 2006 Lehman Brothers Financial Services Conference
  • 2. 2 Forward looking statements This presentation, including the accompanying slides and subsequent discussion, contains certain forward-looking information with respect to the financial condition, results of operations and business of HSBC Holdings plc, HSBC Finance Corporation, HSBC USA Inc., HSBC Bank Canada and HSBC North America Holdings Inc. This information represents expectations or beliefs concerning future events and is subject to unknown risks and uncertainties. This information speaks only as of the date on which it is provided. Additional detailed information concerning important factors that could cause actual results to differ materially is available in the HSBC Holdings plc Annual Report and the HSBC Finance Corporation and HSBC USA Inc. Annual Reports on Forms 10-K for the year ended December 31, 2005 and Quarterly Reports on Forms 10-Q for the period ended March 31, 2006. Please further be advised that Regulation FD prohibits HSBC representatives from answering certain, specific questions during the Q&A session.
  • 3. 3 Agenda • HSBC – North America • HSBC USA Inc. • HSBC in Canada • HSBC Finance Corporation • Global Consumer Finance • Summary
  • 4. 4 HSBC – North America profile (1) U.S. and Canada combined country figures, IFRS Basis(1) U.S. and Canada combined country figures, IFRS Basis • A top-ten U.S. bank holding company, with assets totaling $519 billion at June 30, 2006 • Includes HSBC’s businesses in the U.S. and Canada • More than 59,000 employees • Operating in over 45 states and across Canada • H1 2006 pre-tax income of $3.7 billion (1) • Comprised 29% of Group’s profit before tax in H1 2006
  • 5. 5 HSBC - North America – Improving performance (US$ Millions, IFRS) U.S. and Canada combined country figures (1) Personal Financial Services (PFS) segment includes Consumer Finance (CF) Pre-Tax Profits H1 2006 H1 2005 United States Personal Financial Services (PFS)1 $2,886 $2,292 Commercial Banking (CB) 206 192 Corporate, Investment Banking and Marketing (CIBM) 273 200 Private Banking (PB) 37 59 Other (145) 116 Total U.S. $3,257 $2,859 Canada 393 376 Total U.S. & Canada $3,650 $3,235 Growth % 12.8% 6.8%
  • 6. 6 Real estate market – Recent trends (1) Percentages are based on stated portfolio. Certain loans may be included in more than one classification. Interest rate only balances are included in adjustable rate balances. Geographical and composition1 considerations at June 30, 2006 (%) of portfolio Consumer Overall by State Bank Finance Portfolio California 19 14 16 New York 23 5 10 Florida 5 8 7 Consumer Composition Bank Finance Total Book (US$bn) 38 89 Adjustable rate 77% 27% Interest only 24% 7% Second Lien 10% 18% • At June 30th, US residential 1st mortgages and 2nd lien portfolio totaled $126 billion • Housing market showing signs of slowing. Increased loan impairment charges in H1 2006 due to deteriorating performance in certain products in the 2005 vintages within the Consumer Finance wholesale/correspondent business • Overall, the first lien mortgage book shows stable credit trends
  • 7. 7 Real estate market – Key actions • Risk mitigation programs and efforts are underway including – Enhanced segmentation – Stress testing to evaluate different scenarios – Enhanced pricing models and re-pricing initiatives – Proactively working with customers regarding ARM resets • Increased collection capacity • Tightening of credit criteria, especially in stated income and second lien products
  • 8. 8 Key priorities • Maintain leadership and scale in national lending businesses • Expand HSBC Bank USA profitably within and outside its footprint • Diversify sustainable sources of funding • Continue to expand and build our businesses in Canada • Leverage our assets and capabilities across North America • Establish and leverage the HSBC brand nationally
  • 11. 11 Sponsorship – Golf HSBC women’s world match play
  • 12. 12 The Value of the HSBC Brand - 2006 Brand Value (US$bn) • Up 1 spot from 2005 • Brand valuation rose 11% to $11.6 billion • Second highest % brand value increase among financial services brands in top 40 • Ranked 4th among global financial services brands 28th 0 10 20 30 40 50 60 70 80 Coca-Cola Microsoft IBM GE Intel Nokia Toyota Disney McDonald's Mercedes Citi Marlboro Hewlett-Packard AmericanExpress BMW Gillette LouisVuitton Cisco Honda Samsung MerrillLynch Pepsi Nescafe Google Dell Sony Budweiser HSBC Oracle Ford Nike UPS JPMorgan SAP Canon MorganStanley GoldmanSachs Pfizer Apple Kellogg's
  • 13. 13 Agenda • HSBC – North America • HSBC USA Inc. • HSBC in Canada • HSBC Finance Corporation • Global Consumer Finance • Summary
  • 14. 14 HSBC USA Inc. – Financial Summary(1) • Profit before taxes of $902 million for H1 2006 grew 8% over H1 2005 • Double-digit operating income and deposit growth Total deposits up 20% driven by success of HSBC Direct Assets totaled $172 billion, up 19%, with strong growth in CIBM (1) US GAAP Basis, Form 10-Q report for the quarter ended June 30, 2006 902 836 H1 2006 H1 2005 (In $ millions)
  • 15. 15 Strategic context – HSBC Bank USA • Bank acquisitions are uneconomical at current valuations • Grow in segments/markets where we have a differentiated proposition • Focus on streamlining processes and other enhancements • Organic growth orientation HSBC Direct - Successful launch of on-line savings De novo branches - Good success in niche markets
  • 16. 16 HSBC Direct • Objectives Provide stable deposit base Build HSBC Brand on national basis Attract new customers and potentially provide foundation for sale of other products • Results* On-line deposits approach $6 billion (launched November 2005) – 84% of deposits are new to the Bank – Approximately 275,000 accounts On-line savings account is successfully driving brand awareness and product adoption out-of-footprint – 60% of customers reside beyond Bank’s footprint *As of September 1, 2006
  • 17. 17 Commercial and Private Banking Commercial Banking • Middle Market geographic expansion now covers ten Metro areas outside NY State • Leverage International Banking with Global Links and Global Relationship Managers • Small Business value-oriented package and customer segmentation (26% customer growth over the last 18 months) • Focus on deposit growth (up 44.2% over the last 18 months) • We’re a top SBA lender Private Banking • Growing scale reflected in revenues year to date • Launching Private Banking in Canada in the fourth quarter
  • 18. 18 Progress in execution of CIBM strategy • Largely completed investment phase of CIBM program in 2005 – 2006 results-to-date reflect momentum • Continue to gain domestic market recognition in North America as part of global CIBM – “ Key areas of out-performance: CIBM “the star performer” in Europe and North America ” Lehman Brothers, August 2006 – “ #1 US Cash Management by Euro-Money ” – “ #1 Metal Dealer Gold & Silver by Risk ” • Collaboration across business units • A significant product innovator and provider of services to other HSBC customer groups Global League Table Progression: 2002-2005/6 2002 2005/6 20 19 18 17 16 15 14 13 12 11 10 9 8 7 6 5 4 13 2Ranking Precious Metals (2) Credit Derivatives (3) #4 NA #1 #2 International Bonds (1) #5 #11 Source (1) Bloomberg (2) Risk Magazine 2006 (3) Creditflux
  • 19. 19 Agenda • HSBC - North America • HSBC USA Inc. • HSBC in Canada • HSBC Finance Corporation • Global Consumer Finance • Summary
  • 20. 20 HSBC in Canada – Overview • H1 2006 Profit before taxes of US $393 million (1) increased 4.3% over H1 2005 H1 2005 included release of certain loan impairment provision. Profit before taxes and loan impairment charges increased 13.5% • HSBC Bank Canada (HBCA) – Assets of US $52 billion (1) – Largest foreign bank and 7th largest bank in Canada – Approximately 6,000 employees; Over 1 million customers and 170 offices – Strong market share in Asian banking, trade finances, British Columbia and mid-market Commercial – Canadian Bankers Association statistics for Q1 2006 ranked HBCA as #1 Trade Bank in Canada • HSBC Finance in Canada – 124 branch offices in 10 provinces, 80 merchant relationships – 1 million customer accounts; 1,500 employees (1) IFRS basis
  • 21. 21 HSBC in Canada • Strong Commercial Banking franchise • Opportunities in PFS (including Consumer Finance), Private Banking and CIBM • Further opportunities in collaboration between HSBC Bank Canada and HSBC Finance in Canada – Credit Cards, Auto Finance, Credit Insurance – Common analytics – Product packaging
  • 22. 22 Agenda • HSBC - North America • HSBC USA Inc. • HSBC in Canada • HSBC Finance Corporation • Global Consumer Finance • Summary
  • 23. 23 Branch Real Estate (44) Correspondent Real Estate (52) MasterCard/Visa¹ (26) Private Label (19) Auto Finance (12) Personal Non-Credit Card (21) HSBC Finance Corporation – Receivables (1) MasterCard is a registered trademark of MasterCard International, Incorporated and Visa is a registered trademark of VISA USA, Inc. Source: HSBC Finance Corporation 8-K dated July 31, 2006 (US$bn, IFRS Management Basis) June 2006 Branch Real Estate (39) Correspondent Real Estate (37) MasterCard/Visa¹ (22) Private Label (18) Auto Finance (11) Personal Non-Credit Card (20) June 2005 Total $174bn Total $147bn
  • 24. 24 HSBC Finance Corporation – Financial summary • Solid growth in a stable U.S. economy drove improved performance – Profit before taxes of $2.8 billion increased 22% over H1 2005 Source: HSBC Finance Corporation 8-K dated July 31, 2006 (US$ Millions, IFRS Management) 2,801 2,295 0 500 1,000 1,500 2,000 2,500 3,000 H1 2006 H1 2005
  • 25. 25 HSBC Finance Corporation – Key Ratios(1) (1) Derived from U.S. GAAP reported results and adjusted to Management Basis (2) Excludes mark-to-market on derivatives which do not qualify as effective hedges and ineffectiveness associated with qualifying hedges under SFAS No. 133 7.12% 1.31% 6.66% 7.09% 6.91% 6.70% 6.76%6.75% 6.33%6.62% 6.73% 6.23% 7.09% 1.33% 2.00% 1.14% 0.84% 1.06% 0% 2% 4% 6% 8% Q1 05 Q2 05 Q3 05 Q4 05 Q1 06 Q2 06 NIM RAR (2) ROMA (2)
  • 26. 26 HSBC Finance Corporation – Credit Quality(1) (1) Derived from U.S. GAAP reported results and adjusted to Management Basis (2) Excludes mark-to-market on derivatives which do not qualify as effective hedges and ineffectiveness associated with qualifying hedges under SFAS No. 133 3.56% 3.68% 2.94%3.25% 3.19% 3.32% 2.73% 6.75% 6.33%6.62% 6.73% 6.23% 7.09% 3.57%3.49%3.59% 3.64% 3.68% 0% 2% 4% 6% 8% Q1 05 Q2 05 Q3 05 Q4 05 Q1 06 Q2 06 Charge-offs RAR(2) 2+ Delinquency (2)
  • 27. 27 Leveraging our assets and capabilities Customers Distribution Channel Full Spectrum Product Capabilities AnalyticsAnalytics • Leveraging scale • Maximizing customer value • Utilizing best practices (e.g. analytics, sales, operations) • Creating new propositions … for sustainable and profitable growth
  • 28. 28 Agenda • HSBC - North America • HSBC USA Inc. • HSBC in Canada • HSBC Finance Corporation • Global Consumer Finance • Summary
  • 29. 29 Global Consumer Finance – Rationale • Globally, Consumer Finance is a large, growing and profitable market • Substantial opportunities for the Group to leverage PFS and grow a significant global CF business • In emerging markets the natural CF customer base is largely new to credit • CF expansion allows HSBC to broaden its distribution reach • CF and PFS strategies are, therefore, highly complementary • In many markets, this is our unique opportunity
  • 30. 30 Key initiatives • Asia – China – India – Indonesia – Australia • South America/Central – Mexico – Brazil – Argentina • Middle East • Central and Eastern Europe
  • 31. 31 HSBC in North America – Summary • Scale • Diversified • Well Positioned • Focused on Execution
  • 33. 33 Basis of reporting • International Financial Reporting Standards (“IFRSs”) From January 1, 2005, HSBC Holdings plc (“HSBC”) has prepared its consolidated financial statements in accordance with International Financial Reporting Standards as endorsed by the European Union. IFRSs comprise accounting standards issued by the International Accounting Standards Board and its predecessor body as well as interpretations issued by the International Financial Reporting Interpretations Committee and its predecessor body. • Managed Basis (a non-GAAP financial measure) assumes that securitized customer loans have not been sold and remain on balance sheet. • Management Basis In addition to managed basis reporting, we also monitor our operations and evaluate trends on a management basis (a non-GAAP financial measure). Management basis reporting, in addition to the managed basis adjustments, assumes that the Mortgages and Private Label receivables transferred to HSBC’s U.S. banking subsidiary, HSBC Bank USA, N.A. (HSBC Bank USA”), have not been sold and remain on the HSBC Finance Corporation (“HSBC Finance”) balance sheet, and that the funding facility with HSBC Bank USA as the originating lender for HSBC Finance’s taxpayer refund anticipation loan program is not in place. We also monitor our operations and evaluate trends on a management basis because the receivable sales to HSBC Bank USA were conducted primarily to more appropriately fund prime receivables within the HSBC Group and such receivables continue to be managed and serviced by HSBC Finance without regard to ownership. (continued)
  • 34. 34 Basis of reporting (cont’d) • Management Basis – continued Furthermore, we also review operating results and make decisions about allocating resources such as employees on a management basis. When reporting on a management basis, net interest margin, fee income and the provision for credit losses is adjusted to include the activity associated with these receivables transferred to HSBC Bank USA. Gains on sales and the related servicing fees are eliminated along with the funding facility fees paid to HSBC Bank USA. We believe that management basis information enables readers, investors and other interested parties to better understand the overall performance and related trends of our consumer finance business in its entirety. • IFRS Management Basis (a non-GAAP financial measure) represents Management Basis results adjusted in accordance with IFRSs.