More than ever before, success depends on being able to offer a customer experience that is unique and more attractive than the competition. An experience that empowers customers so that they can decide the best way to interact with the store.
Beacons are a low-cost piece of hardware that utilize battery-friendly low-energy Bluetooth connections to transmit messages or prompts directly to a smartphone or tablet. Many claim that they are poised to transform how companies communicate with people indoor.
Qmatic agree. But we also provide an additional concept which we feel is missing in all of the communication to date about Beacons. How Beacons can be used to trigger events that connects customers with staff of the service provider.
This presentation provides three base use cases for how Qmatic Mobile framework is used in combination with Beacon technology to provide a unique store experience.