Social Business Discovery

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Social Business Discovery was presented by Marcus Adams, Partner Enablement Team Leader during the Discover QlikView track at Business Discovery London on November 22nd 2011

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  • So let me contrast business intelligence with business discoveryBusiness intelligence first transforms raw data into information by way of charts and graphs, then, by the way of multi-dimensional cubes and data models, it adds perspective, to transform information into knowledge.But Business Discovery goes one step further, it adds understanding, and with QlikView 11, that’s shared understanding.
  • Empowered consumers are bringing social sensibilities into the workplaceSeveral consumer trends are driving a tectonic shift that’s taking place in the BI software market: search, apps, mobility, and social networking. Social networks like Twitter, Facebook, and LinkedIn are enabling hundreds of millions of people to share information, connect with each other, and develop robust human relationships—with no technology background or training required. In their personal lives, people are using intuitive software to ask questions and share expertise, insights, and experiences with people in their networks—and they want the same opportunities at work.Rapidly developed, rapidly deployed, point solutions to solve the problem. E.g. tube exits London tubesI have flipboard at home and its free. I come into work and we have spent hundreds of thousands of pounds to give me nothing. I am so frustrated and it is simply not acceptable any more.
  • Create: Collaborate on creation of analytic apps Communicate: Ask and answer questions in formal or informal groups, in real-time and asynchronously Explore: Explore data together to forge new paths to insight and decision, Easily search for and discover highly relevant people and analytic content
  • I can have team of developers at the fringes of the businessThere is not necessarily and end user anymore, just a user.I can be a document administrator, which gives me the ability to develop AND deploy my own QlikView destinyOr I can maintain a more central method of creation of QlikView documents in the first instance, yet allow by users to collaborate to extendThese extended and enhanced solutions can occur on my web browser, and through use of some of our latest collaboration features be developed by virtual teams, communicating through QlikView, whilst enhancing.We can inject an exploratory, foraging for insight life to the development of our dashboards and reports, and sustain this energy and development insight at the fringes of our organization.
  • Create: Collaborate on creation of analytic apps Communicate: Ask and answer questions in formal or informal groups, in real-time and asynchronously Explore: Explore data together to forge new paths to insight and decision, Easily search for and discover highly relevant people and analytic content
  • So, we have two very exciting new features that enhance our ability to collaborate with others within QlikView.Both of these features work in ways we are already comfortable with based on our empowered consumer experiences with social technologies and platforms.In my fairly technical way of thinking, these are what I call Asynchronous Collaboration, and Synchronous Collaboration. What I mean by “Asynchronous” is that I can note something in my own time and record a breadcrumb without directly communicating with anyone else. A bit like, MSN Messenger, or Skype Chat, or even email. My breadcrumb can then be picked up by others and acted upon, forming a trail of shared insight through a QlikView document and its objects and selection states. Others can record against these annotation breadcrumbs, and we can reach a collective insight through which this journey t is recorded for posterity against the document.Now “Synchronous” collaboration is essentially where the shared insight is gained at exactly the same time amongst those that are in the shared session. This is extremely powerful, and allows the collaborative team to work, select and view the results immediately, empowering the users on a journey of collective decision making – this is the essence of social business discovery.NOW THE PHONE RINGS FOR THE ROLE PLAY DEMO
  • Annotations improve context and establish a record of how decisions were madeWith this new annotations collaboration object, QlikView users can engage each other in discussions about QlikView content. A user can create notes associated with any QlikView object. Other users can then add their own commentary to create a threaded discussion. Users can capture snapshots of their selections and include them in the discussion so others can get back to the same place in the analysis when reviewing notes and comments. QlikView captures the state of the object (current selections), as well as who made each note and comment and when, for a lasting record of how a decision was made.[It is ideal to demo this new capability, whenever possible.]
  • Collaborative sessions bring decision makers togetherCollaborative sessions improve the quality of business decisions for geographically-distributed and mobile users who work in teams to analyze information and make decisions. Users can jointly interact with a QlikView document in real-time―sharing selections and testing scenarios together to better uncover insights and solve problems.Collaborative sessions deliver bidirectional, real-time QlikView document sharing. Users can share a QlikView document with anyone else, including those who don’t have a QlikView license. A user can invite others to join a session by distributing a one-time-use URL. Each participant interacts with the same QlikView app at the same time, for the duration of the session—without having to pass control from one to the other. Collaborative sessions work on tablets and smart phones as well as desktop and laptop computers.[It is ideal to demo this new capability, whenever possible.]
  • Social Business Discovery

    1. 1. QlikView 11 Social Business Discovery Marcus Adams Business Discovery Tour London
    2. 2. The Five Themes of QlikView 11 Social Mobile Rapid Comparative EnterpriseBusiness Business Analytic App Analysis PlatformDiscovery Discovery Platform
    3. 3. The Five Themes of QlikView 11 Social Mobile Rapid Comparative EnterpriseBusiness Business Analytic App Analysis PlatformDiscovery Discovery Platform
    4. 4. Social Business Discovery Business Intelligence SharedData Information Knowledge Understanding Understanding
    5. 5. Ref: “The Smoking Room, National Galleries Scotland, http://www.nationalgalleries.org/object/PG 2737
    6. 6. Ref: http://www.commutaports.com
    7. 7. Ref: http://www.4photos.net royalty free
    8. 8. Ref: http://www.darethinkers.com/tag/wife/ free to share
    9. 9. People dont trust data. They trust people.
    10. 10. How Do People Make Decisions? Data Social People Place MobileWe make decisions based on multiple sources of insight
    11. 11. People Are Bringing Social Sensibilities into the Workplace Social Networking Apps Mobile Search The Empowered Consumer
    12. 12. What Is Social Business Discovery? 1. Create 2. Communicate 3. Explore
    13. 13. Create: Collaborate on creation of analytic appsRapid analytic app platform Prototype Review Deploy Feedback Improve
    14. 14. What Is Social Business Discovery? 1. Create 2. Communicate 3. Explore
    15. 15. Communicate and Explore Annotations Collaborative sessions
    16. 16. Summary: Social Business Discovery • Create collaboratively • Communicate – real-time – asynchronously • Explore together – A shared understanding – People make better, trusted decisions
    17. 17. QlikView Social Business Discovery Q&A

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