QNET Help Centre Walkthrough

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Another reason for QNET IRs to smile – getting customer support information and contacting our Global Support Team have just been made easier with the ‘Help Centre’ found at the main navigation of your Virtual Office. This presentation aims to guide you on how to do it.

Know more about QNET by visiting these sites:

http://www.qnet.net
http://www.qnetlife.net
https://twitter.com/QNetOfficial
https://www.youtube.com/user/QNETofficial
https://play.google.com/store/apps/details?id=com.qnet.estore.android&hl=en
https://www.facebook.com/QNETIndiaOfficial

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QNET Help Centre Walkthrough

  1. 1. 11 Help Centre Walkthrough 20.03.2014
  2. 2. 2 New location QNET’s award winning customer support is now under Help Centre in the main navigation of your Virtual Office dashboard.
  3. 3. 3 Enter the subject of your query First, search the Help Centre for articles matching your query. Our database will grow over time.
  4. 4. 4 Find the answer Links to articles containing your search query
  5. 5. 5 Seek further assistance Back to list of found articles and to search again; or contact us for further assistance.
  6. 6. 6 Seek further assistance The new contact us form looks like this. This replaces the CRF form in the footer of your Virtual Office.
  7. 7. 77 After trying the Help Centre, there are three ways to contact us for further assistance: 1. Submit a Contact Us form 2. Email us on global.support@qnet.net 3. Phone us on +60 3 7949 8288 3 ways to contact us

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