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Mr. Joseph Teo's presentation at QITCOM 2011
 

Mr. Joseph Teo's presentation at QITCOM 2011

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QITCOM 2011

QITCOM 2011


Presentation:
Singapore E-Gov Program

Presenter:
Mr. Joseph Teo - Center Director Of Singapore E-Gov Leadership, Singapore E-Gov

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    Mr. Joseph Teo's presentation at QITCOM 2011 Mr. Joseph Teo's presentation at QITCOM 2011 Presentation Transcript

    • Singapore eGov Programme QITCOM, 25 May 2011Joseph TeoCentre Director TransformSingapore eGovernment Leadership Centre Lead InspireNational University of Singapore Slide 1 of 14 1© 2011 NUS. All rights reserved.
    • About Singapore ■ Land Area : 710 sq km ■ Population : 5.3 m (3.6 m citizens and residents) ■ GDP : S$257 billion (~US$171 billion) ■ GDP Per Capita : S$53,192 (~US$35,461) ■ Government Agencies : 15 Ministries, 66 Statutory Boards ■ Public Sector Officers : 126,000 Transform Lead Inspire (Source : Singapore Department of Statistics http://www.singstat.gov.sg/ dated Mar 2009) Slide 2 of 14 2© 2011 NUS. All rights reserved.
    • Six National Strategic ICT Plans Leveraging Infocomm for Innovation, Integration and Internationalisation Unleashing potential of Infocomm to create new values, realise possibilities & enrich lives Developing Singapore as global Infocomm Capital, e-Economy and e-Society Transforming Singapore into an Intelligent Island Extending government systems to private sector e.g. TradeNet, MediNet, LawNet Civil Service Computerisation Programme Developing IT industry & IT manpower Transform Lead Inspire Slide 3 of 14 3© 2011 NUS. All rights reserved.
    • Government-To-Citizen Services (G2C) - eCitizen Grouping of G2C services Transform Lead Inspire Slide 4 of 14 4© 2011 NUS. All rights reserved.
    • Government-To-Business Services (G2B) - EnterpriseOne Transform Grouping of G2B services Lead Inspire Slide 5 of 14 5© 2011 NUS. All rights reserved.
    • Transform 6 Slide 6 of 14 Lead Maintenance and Operations Inspire Industry Implementation Project ManagementSkills for Developing eGovernment Manpower Procurement eGL Core Competencies Requirements, E nterprise Architecture CSCP Business Process Re-engineering © 2011 NUS. All rights reserved. Masterplanning Leadership and Vision Development
    • SINGAPORE’S NATIONAL INFOCOMM COMPETENCY FRAMEWORK ICT Sectors Software & Network & Tele- IT Services Emerging Digital Media Applications Communication communications TechnologiesOccupational Groups • Telco • Games • Systems • Grid Systems Devt Integration Design • RFID • Animation • InfrastructureOCCUPATIONAL • Telco Support • Cloud LEVELS Systems + Mgmt • BusinessBUSINESS Process DOMAIN Outsourcing Financial Mgmt Services Tourism & • Database Hospitality Management Retail Healthcare & Biomedical Horizontal Occupational Groups that exist in all ICT sectors at all levels Sciences Government  CIOs, CTOs & IT Managers Services  Infocomm Sales & Marketing Manufacturing  Infocomm Quality Assurance Logistics Education &  Consulting Learning  Project Management  Infocomm Security  Infocomm Education & Training  Infocomm Research & Development Transform  Technical Writing Lead Inspire Slide 7 of 14 7© 2011 NUS. All rights reserved.
    • General Literacy and accessibility ■ Internet access to Government websites ■ Personalised help by CitizenConnect officers to search for Government information and transact with Government online ■ Near their homes/workplaces ■ No charge Transform Lead Inspire Slide 8 of 14 8© 2011 NUS. All rights reserved.
    • One Key Takeaway eGovernment is less about the technology and more about the people Transform Lead Inspire (Source : Singapore Department of Statistics http://www.singstat.gov.sg/ dated Mar 2009) Slide 9 of 14 9© 2011 NUS. All rights reserved.
    • Thank youSingapore e-Government Leadership CentreNational University of Singapore25 Heng Mui Keng TerraceISS Building Level 4Singapore 119615Tel : (65) 6516 1156Fax : (65) 6778 2571 TransformURL : www.egl.sg Lead InspireEmail : enquiries@egl.sg 10 Slide 10 of 14© 2011 NUS. All rights reserved.
    • International Recognition for our e-Government efforts • Waseda University International ranking on e-Government – Ranked 1st in 2009 – Ranked 2nd in 2008, 2007 – Ranked 3rd in 2006, 2005 • Accenture e-Government Report – Ranked 1st in 2007 – Consistently ranked amongst top 3 e-Governments (2000-2005) • e-Government Study by Brown University – Second (2007,2005,2004) – Third (2006) • UN’s 2005 e-Government Readiness Report – 7th for e-Government Readiness – 2nd for e-Government Participation • Award-winning e-Government Solutions – UN Public Service Award (2005, 2006, 2007) – Intelligent Enterprise Asia Awards (2004) – Stockholm Challenge Award (2002, 2004) Transform Lead Inspire 11 Slide 11 of 14© 2011 NUS. All rights reserved.
    • Singapore is ranked as the easiest place to do business by World Bank Economy Overall Rank Business Starting a Permit Construction Dealing with Workers Employing Property Registering Getting Credit Investors Protecting Paying Taxes Borders Across Trading Contracts Enforcing Business Closing a Singapore 1 4 2 1 16 4 2 5 1 13 2 New Zealand 2 1 5 15 3 4 1 9 26 10 17 Hong Kong 3 18 1 6 75 4 3 3 2 3 13 United States 4 8 25 1 12 4 5 61 18 8 15 United Kingdom 5 16 16 35 23 2 10 16 16 23 9 Denmark 6 28 10 9 47 15 27 13 6 28 7 Ireland 7 9 30 27 79 15 5 6 21 37 6 Canada 8 2 29 17 35 30 5 28 38 58 4 Australia 9 3 62 1 34 4 57 47 27 16 14 Norway 10 35 65 114 8 43 20 17 9 4 3 Transform Lead Inspire Source: World Bank “Doing Business 2010” Slide 12 of 14 12© 2011 NUS. All rights reserved.
    • eGL is supported by its 3 key stakeholders Stakeholders of eGL ■ Singapore’s regulator and promoter of the ICT industry ■ CIO to Singapore Government ■ website: www.ida.gov.sg ■ A provider of quality e- ■ Institute under the National University of Government education, Singapore specializing in broad-based research and consulting advanced professional education in ■ Established on 1 August Information Technology 2006, as part of ■ website: www.iss.nus.edu.sg Singapore’s iN2015 masterplan to keep ■ Graduate school under the National Singapore on the cutting University of Singapore with the mission edge of e-Government to educate and train the next generation Leadership of Asian policy-makers and leaders ■ website: www.egl.sg ■ website: www.lkyspp.nus.edu.sg Transform Lead Inspire 13 Slide 13 of 14© 2011 NUS. All rights reserved.
    • Our Charter A not-for-profit organisation which aims to facilitate the adoption of ICT by governments through: a) Providing public-sector eGovernment leadership education; b) Conducting research and providing thought leadership on the use of ICT for the development and implementation of public policies; and c) Providing advisory services on e-Government, ICT governance and ICT Management for public and public related services. Transform Lead Inspire 14 Slide 14 of 14© 2011 NUS. All rights reserved.