EGW EZcall guardRFID wrapper design and implementation
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EGW EZcall guardRFID wrapper design and implementation

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GuardRFID makes good hardware, EGW makes it better, by allowing the GuardRFID products to interface to various mobile communications and paging systems.

GuardRFID makes good hardware, EGW makes it better, by allowing the GuardRFID products to interface to various mobile communications and paging systems.

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  • This self guided course is intended for use by first-time EGW installers. This course provides a step-by-step lesson on installing and setting-up your first EGW installation with an Argus Server email: support@qbsoft.ca or call: (604) 812-SOFT Twitter us to stay updated: www.twitter.com/qbsoft
  • Each chapter of this lesson may be read separately, or from beginning to end. It is suggested that it be done from start to end for the first time, then return to chapters as needed for refresher lessons.
  • This section briefly describes how the GuardRFID Argus server network should be installed. This in no way replaces actual installation courses and installers should always reference the documentation that comes with the GuardRFID hardware.
  • Before you install your system, you should always gather information from the owner as to how the system will be used. This information will be your guide to proper layout and design of the system.
  • This explains everything you need to use the EGW.
  • email: support@qbsoft.ca or call: (604) 812-SOFT Twitter us to stay updated: www.twitter.com/qbsoft Web: www.qbsoft.ca
  • This chapter goes through the actual software installation step-by-step. This chapter assumes that you have downloaded (or have a CD copy) of the QBsoft Unified Installer.
  • Basically, you must run the install package on the PC where it is to be installed. If you are unsure of what to install, install the entire package. It will not install any drivers if you do not use the programs. The Unified Installer also contains all reference guides and manuals.
  • This specific file instalation should only be used by advanced users, or to upgrade the version of a specific file.
  • The installation folders are the typical folders used by Windows. It is not recommended that these be changed, unless you are an advanced installer and are aware of the potential consequences.
  • You cannot install any QBsoft applications without accepting the terms and conditions of use for the programs. This is to protect the Copyright nature of the programs found inside the installation package.
  • You can over right an existing installation without losing any configuration information. If you install onto an existing installation, only the applications and drivers will be upgraded. The configuration files and databases already used will all remain intact and untouched.
  • It is suggested that the box here be unchecked for new users and the EZstart program has other functions. EZstart is generally only used to run QBsoft programs as Windows Services.
  • email: support@qbsoft.ca or call: (604) 812-SOFT Twitter us to stay updated: www.twitter.com/qbsoft Web: www.qbsoft.ca
  • Will chapter will take you through a step-by-step first-time installation if an EGW system. Follow these steps and you will have a successful installation.
  • This manual assumes that you have ‘some’ knowledge of the Windows environment. When the EGW is run, it will always start minimized to the Windows taskbar. Please note that “Programmer” is the default password, but it will get the new password from the DCS server (if connected).
  • This is where the Unified Installer installs the EGW application.
  • Remember this step since you need to find the EGW here, anytime you log out of it.
  • This is a general overview of the EGW administration application. The large white text box is a troubleshooting log window and provides a good tool for testing your system and installation. You will likely refer to this log window often when setting up a system. You can clear the log window by double-clicking it. If selected; all entries in the log window will be saved to a log file for future reference.
  • These are the main communications boxes. When the large buttons are green the connection is online, yellow text indications a connection in progress, and red text indicates disconnection or a failure to communicate.
  • This setup of the Argus server MUST be done for proper communications with the GuardRFID system. You need to have the EGW on the same network as the Argus server, and you must know the Argus servers’ IP address, and administrators’ username and password. If you get an authentication error, you must correct the username and password, otherwise, data will not be received from the Argus server.
  • This shows you the other views after connecting (samples).
  • Now it is time to confirm and test your connections. Try activating then cancelling an alarm on the GuardRFID system, and confirm the alarm is seen on the DCS.
  • You are done!
  • email: support@qbsoft.ca or call: (604) 812-SOFT Twitter us to stay updated: www.twitter.com/qbsoft Web: www.qbsoft.ca
  • Running a program as a Windows Service, allows the program to start when Window starts, even if a user is not logged-in. Services are also supervised/monitored by the Windows Operating System – if the EGW were to stop responding, Windows will automatically restart it.
  • You can also refer to the DCS installation guide for more information on using the EZstart menu application. EZstart can be used to start/run several programs as Windows Services and not only he iServer.
  • TO check if you entry was checked propery, you should be able to find it on the main EZstart program menu and it should have it’s check box checked.
  • After programs are run as Windows Services, the EZstart program is not longer required as it performs almost the same function as Services.
  • email: support@qbsoft.ca or call: (604) 812-SOFT Twitter us to stay updated: www.twitter.com/qbsoft Web: www.qbsoft.ca

 EGW EZcall guardRFID wrapper design and implementation EGW EZcall guardRFID wrapper design and implementation Presentation Transcript

  • EGW – EZcall GuardRFID Wrapper Design, Implementation, & Installation confidential
  • chapters in this course: Hardware Installation Overview EGW Installation EGW Configuration Running the EGW as a Supervised Windows Service EGW Self-Serve Course confidential NOTE: You can click on any chapter to jump directly to it.
  • Chapter 1 Hardware Installation Overview BEGIN CHAPTER 1 confidential
  • Hardware Installation Overview confidential Hardware Installation Overview
      • This interface program is an EZcall client application that is a client to a DCS server, and a client to a GuardRFID (TotGuard, AllGuard, or SafeGuard) Argus server.
      • The EGW application is designed to work with the Argus server and will not function with a GuardRFID @Guard system.
  • Hardware Installation Overview confidential Hardware Installation Overview To use the EGW you simply need a GuardRFID Argus server. The EGW will link to the Argus server to retrieve tag, and location information, and may also be used to retrieve alarms from the Argus server in real-time. - You will need to know the Argus Administrator’s username and password to allow the EGW to connect to it. - Please refer to the TotGuard, SafeGuard or AllGuard installation manual for installation of the GuardRFID RTLS system. - The EGW will only need to be on the same LAN/WAN network as the Argus server for integration, no other physical connection is required.
  • Chapter 1 Hardware Installation Overview complete confidential
  • Chapter 2 EGW Installation BEGIN CHAPTER 2 confidential
  • EGW Installation EGW Installation Run the QBsoft Unified Installer The Installation Package will be decompressed to a temporary folder Select Which package to Install then click Next For your first installation you should select ‘All’ programs or ‘Custom’. confidential DO NOT INSTALL ON A 64-BIT OPERATING SYSTEM
  • EGW Installation EGW Installation If you select ‘Custom Installation’ you can select exactly which individual files or groups to install by checking them in the file list After checking the files click ‘Next’. For your first installation you should check all of the items to install everything. confidential
  • EGW Installation EGW Installation Edit the location where the files/package will be installed. It is strongly recommended that you leave the default location. After editing the installation location click ‘Next’. confidential
  • EGW Installation EGW Installation Read and understand the entire license agreement then acknowledge the agreement by checking the ‘accept’ box. After accepting the license agreement click ‘Install. confidential
  • EGW Installation EGW Installation If you are installing on a PC that already has a previous version installed, you will be asked if you want to overwrite the existing version.
    • If you select ‘Yes’ – all existing versions will be replaced with the new file if newer
    • If you select ‘No’ – existing files will remain
    • NOTE: If The Unified Installer encounters a file that will be upgraded, a backup copy of the old file will copied into a sub-folder called; Previous Versions
    confidential
  • EGW Installation EGW Installation The files will be copied, registered, and all necessary shortcuts and Start menu shortcuts will be added. confidential Do NOT run the EZstart application launcher for now, EZstart is a separate program that lets you start the iServer as a supervised Windows Service.
  • Chapter 2 EGW Installation complete confidential
  • Chapter 3 EGW Configuration BEGIN CHAPTER 3 NOTE: The following chapter is not designed to replace classroom training, but provides you with a step-by-step guide on getting started with your first installation. confidential
  • EGW Configuration confidential EGW Configuration Before you begin, remember:
    • You need the Argus servers’ Administrator username and password
    • The EGW default programmers’ password is “Programmer”
    • If the EGW is minimized, simply click on it’s icon in the Windows taskbar (lower-right corner of the screen)
    • Be sure your Argus server is running before using the EGW
  • EGW Configuration confidential EGW Configuration
    • To start running the EGW application; select it from the /QBsoft Programs/ menu in the Windows Start menu:
  • EGW Configuration confidential EGW Configuration B) When run for the first time, the EGW program will be minimized in the windows taskbar, click on it, then enter the programmer’s password.
  • EGW Configuration confidential EGW Configuration The EGW window is separated into 5 tabs along the top of the interface window: ‘ Communications ’ is where you setup DCS & Argus Server connections ‘ Local Settings ’ shows the Argus device and area listing (when connected) ‘ Users ’ shows the Argus user listing (when connected) ‘ Tag List ’ shows the Argus tags listing (when connected) ‘ Active Events ’ shows the Argus real-time active events (when connected)
  • EGW Configuration confidential EGW Configuration The upper-left section of the communications screen is where you enter the settings for connection to the DCS Server application: First make sure your DCS server is running Then click this box to shutdown the EGW’s DCS connection This box turns red to indicate when this connection is offline Then set the DCS servers’ IP address and port to connect to Then click this box to connect to the DCS This box turns green to indicate that it is online with the DCS
  • EGW Configuration confidential EGW Configuration After connecting to a DCS server, you are now ready to connect the EGW to the Argus server: The upper-right section of the ‘communications’ window is used for connecting to an Argus server First make sure your Argus server is running Then click this box to shutdown the EGW’s Argus connection This box turns red to indicate when this connection is offline Then set the Argus servers’ IP address and port to connect to, & the Argus admin username & password (NOTE: The integration port is: 8888) Then click this box to connect to the Argus server This box turns green to indicate that it is online with the Argus server NOTE: It may take up to several minutes to complete the connection with an Argus server, since it synchronizes all of the data from the Argus server If you get this authentication error, then your admin username and password are wrong or the Argus server is not licensed for 3 rd party applications
  • EGW Configuration confidential EGW Configuration Once you are online with both servers, you can see all Argus settings on the ‘Local Settings’ window, as well as all tags from the ‘Tag List’ window.
  • EGW Configuration confidential EGW Configuration C) After you have setup the connections, try activating an alarm on the Argus Server; it should appear on the DCS! ALARM IN ARGUS ALARM ON THE EGW ALARM ON THE DCS
  • EGW Configuration confidential EGW Configuration D) The next step is to setup the GuardRFID Argus alarms in the DCS to allow all of those alarms to be processed by EZcall. Please refer to chapter 3 of the EZcall self-guided course for information on how to do this.
  • Chapter 3 EGW Configuration complete confidential
  • Chapter 4 Running the EGW as a Supervised Windows Service BEGIN CHAPTER 4 confidential
  • Running the EGW as a Supervised Windows Service Running the EGW as a Supervised Windows Service Run the EZstart Application Launcher Right-click anywhere on the EZstart menu and select ‘Menu Settings’ confidential Enter the appropriate password (Default = “Programmer”)
  • Running the EGW as a Supervised Windows Service Running the EGW as a Supervised Windows Service Add a new menu item for the EGW confidential Enter the new item here (similar to the one shown here) Be sure to click on ‘Save Changes’ after entering the details Click ‘Close’ when you are done
  • Running the EGW as a Supervised Windows Service Running the EGW as a Supervised Windows Service Now right-click on the EZstart menu again and select ‘Startup Settings’ confidential Be sure that this box is checked if you want the EGW Service to start with Windows Check this box to create the service Check this drop-down box to confirm that the EGW is in the list of programs that will be run as a service - A popup window should appear as confirmation that the service(s) was created. - Now you must restart the PC to run the EGW as a Windows Service.
  • Chapter 4 Running the EGW as a Supervised Windows Service complete confidential
  • Quick Business Software Solutions 1939 144 th Street, Surrey, BC, V4A 7M6 Telephone: (604) 812-SOFT (7638) Email: [email_address] Web: http:// www.qbsoft.ca Twitter: www.twitter.com /QBsoft Linkedin : www.linkedin.com/company/qbsoft -solutions RSS feed: http://twitter.com/statuses/user_timeline/259106405.rss Contact us for additional product support: