Occupant Engagement and Energy Awareness in Buildings
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An informative webinar on engaging building occupants in programs that bring immediate and significant energy savings. The webinar was based on a paper on occupant engagement that the presenter ...

An informative webinar on engaging building occupants in programs that bring immediate and significant energy savings. The webinar was based on a paper on occupant engagement that the presenter co-authored and helped present at the 2010 ACEEE Summer Study on Energy Efficiency in Buildings in August 2010. It includes a case study on occupant engagement measures that achieved a 12% energy savings in part of a 150,000 sq ft office building, as well as:

* An overview of approaches to enabling occupancy engagement on energy conservation in commercial and institutional buildings
* Best practices in occupant engagement and the role that Energy Information Systems play in them
* Strategies to ensure the persistence of savings of energy efficiency initiatives

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Occupant Engagement and Energy Awareness in Buildings Presentation Transcript

  • 1. Occupant Engagement in Commercial Buildings Tom Owen, Pulse Energy
  • 2. Presentation Overview • Research Background: Goals and Methodology • EMPR/Jack Davis Building Case Study • Findings • Future Research
  • 3. Research Background - Goals Key Goals: • Understand efficacy of occupant engagement using CBSM approach in C&I setting • Learning on the road towards best practice • Identify role and value add of EIS
  • 4. Theoretical Framework Community Based Social Marketing (McKenzie-Mohr, 2009): – Commitment (and consistency) – Prompts – Norms – Communication – Incentives Energy information systems and feedback
  • 5. More Behavioural Considerations Broader Principals: – Norms – Feedback – Public Commitment – Discounting the future – Status Quo Bias – Single Action Bias – Self Efficacy – Loss Aversion – Reciprocity and Reciprocal Concessions
  • 6. Jack Davis Case Study: Background • 146,000 ft2 office building in Victoria • Carbon neutrality in 2010 and 20% electricity reduction in 2020 • Lighting retrofit pilot project in 2008 (light switches & dimmable ballasts) • Energy Manager – funded by BC Hydro • Detailed energy monitoring and Pulse Energy EIS
  • 7. Jack Davis Building
  • 8. Employee Engagement to Build a Culture of Conservation • Senior Executive Leadership • Formation of “Green Team” • Contest to identify actions • Green pledges (commitment) • Workstation tune-ups • Balanced Scorecard strategic priority and indicators
  • 9. Jack Davis Case Study: Lighting Campaign • One week campaign focusing on employee actions to reduce lighting – Simple actions (e.g., switch off at lunch) – Specific, targeted prompts – Embedded EIS “Dashboard” on intranet – Communicated results – Posters in high traffic areas – Supported champions
  • 10. Jack Davis Case Study: Results
  • 11. Jack Davis Case Study: Results Key Factors: • Level of individual influence • Identifiable and cohesive group • Prompting and feedback
  • 12. Jack Davis Case Study: Results
  • 13. Jack Davis Case Study: Results
  • 14. Jack Davis Case Study: Results [Examples and Prompting]
  • 15. Key Findings • CBSM is effective given the right organizational environment • Prompting & Feedback can be a powerful tool • Pulse EIS was a key enabler of program success
  • 16. Gaps and Barriers: Future Research • Achieving persistence and setting norms • Leveraging targets, commitment and rewards • Visual presentation of impact - $ and Tonnes • Organisational ROI – Time and cost investment • Building a replicable model
  • 17. Q&A
  • 18. Q&A
  • 19. Q&A
  • 20. Q&A
  • 21. Q&A
  • 22. Q&A www.checkyourbuildingspulse.com
  • 23. Q&A
  • 24. Jack Davis Case Study: Results
  • 25. Q&A
  • 26. Thank you!  Sign up for a free version of Pulse at www.CheckYourBuildingsPulse.com  Additional questions? Contact Pulse Energy at: 1-877-331-0530  Look for future and archived webinars on our website: www.pulseenergy.com/resources/webinars