Tinkering in the tool shed

“ Using tools has been interpreted as a sign of intelligence …” http://rogerdavies.com

Tw?#@er Photo by S Baker, published on Flickr Creative Commons Attribution 2.0 Generic licence

I would rather be tied up to stakes in the Kalahari Desert, have honey poured over me and red ants eat out my eyes than open a Twitter account Maureen Dowd, New York Times 21 April 2009

Twitter is great for watching uninformed panics unfold live xkcd webcomic http://xkcd.com/574/

How the other half writes: in defence of Twitter bldgblog.blogspot.com

Nonna tweets

Spark podcast – episode 67 – Feb 2009

http://www.cbc.ca/spark

Twitter is good for…

News & event updates

Reminders

Alerts

Links to external content

Learning

Word of mouth

New friends, connections & networks

Information flows through people

Actual real conversations

Council website, March 2009

32,726 visits total

Twitter 11 th top referrer (social media 4 th largest referrer group)

Australian government web traffic in perspective

Websites visited by Australians in July 2008 as a percentage of all tracked websites

Google 9.64%

Facebook 2.36%

All government sites 2.26%

Local government 0.15%

Source: Hitwise / eGOV AU

Mosman Readers mosmanreaders.net

Mosman Readers, April 2009

827 visits

3,000 pageviews

50+ members

referrers

mosman.nsw.gov.au (97)

newsletters.mosman.nsw.gov.au (32)

images.google.com (30)

twitter.com (28)

Cost

Ning – USD $30 / month

Using our own domain name

Turning off Google Ads

http:// ning.com

Other white label social networks

http://grou.ps

http://crowdvine.com

http://kickapps.com

Mosman Eye Or, ‘How to be Paul Hagon without knowing everything Paul Hagon does’

‘ Active listening’

What is our community saying?

‘ Continuous consultation’

A great opportunity for Library services

Package it up and pass it on…

Archive it

Blog about it

dapper.net

Mosman Round Table Greater expectations for online engagement

“ one change is this website”

MOSPLAN discussion forum

Community Engagement Strategy

Championed by Councillors

Informed by experience

Adopted 7 April 2009

Visit mosmanroundtable.net/ces

Councillor Workshops

Brief intro to social media

Blogging: A New Way To Lead DVD

Case studies: Councillors using social media

Tools to publish, communicate & converse

Key considerations

a 15 minute documentary about using the internet to engage with communities blogging: a new way to lead civicsurf.org.uk

Good topics for staff workshops

Working with Creative Commons content

Photos

Music

Easy wins with simple web-based tools

IdeaScale.com

UserVoice.com

twtpoll.com

Mosman Library vs Google

Mosman Library vs That Search Engine

Goal

Increase awareness of the Library’s electronic resources

Mosman Library vs The Search Engine

5 rounds, 1 question per round

MosLib rep – our electronic resources

Google rep – only web search

Users vote on best answer (PollDaddy)

Online event

http://mosmanlibraryblogs.com/challenge

NSW Local Government Web Network

Why not join? http://lgwebnetwork.org

Conference ‘We believe in community’ 20-21 August 2009

thank you Links from this presentation available at http://delicious.com/mosmanlibrary/risg2009 www.mosman.nsw.gov.au [email_address]

Tinkering in the tool shed

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