Rain clouds with silver linings
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Rain clouds with silver linings

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Rain clouds with silver linings Rain clouds with silver linings Presentation Transcript

  • Rain Clouds with Silver Linings (Or how Auburn Library accidentallytransitioned to a Roving Reference Model)
  • Challenges• No power points• Limited space for library resources• No computers (for customers or staff)• Customers physically separated from most resources
  • Our Response• Using ipads• Extra staff to connect customers to resources• Increase in online database usage• Continued Services: Justice of the Peace, English Classes
  • JP services
  • Roving with iPad
  • The Result • Minimal reduction of Services• Better Reference Interviews• Permanent Roving Reference Planned• New Carpet!• Reorganising of Library Spaces and Collections