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CONNECT WITH US:
IT: Customized to Your Advantage
User Adoption
HELPING PEOPLE GET WORK DONE
Handly Cameron
Enterprise Arc...
CONNECT WITH US: 2Public | Copyright © 2014 Prolifics
CONNECT WITH US: 3Public | Copyright © 2014 Prolifics
CONNECT WITH US: 4Public | Copyright © 2014 Prolifics
CONNECT WITH US: 5Public | Copyright © 2014 Prolifics
CONNECT WITH US: 6
How do you find the smart people?
Public | Copyright © 2014 Prolifics
CONNECT WITH US: 7Public | Copyright © 2014 Prolifics
CONNECT WITH US: 8Public | Copyright © 2014 Prolifics
CONNECT WITH US: 9
New Collaboration Technology from IBM!
Public | Copyright © 2014 Prolifics
CONNECT WITH US: 10Public | Copyright © 2014 Prolifics
CONNECT WITH US:
What is adoption?
11
Adoption
Source: Michael Sampson, User Adoption Strategies, pg. 36
Public | Copyrigh...
CONNECT WITH US:
Poor Adoption is Costly
12
Source: Michael Sampson, User Adoption Strategies, pg. 24
800 for “later on”
1...
CONNECT WITH US: 13Public | Copyright © 2014 Prolifics
CONNECT WITH US:
Four Stages Model of User Adoption
1. Winning Attention
2. Cultivating Basic Concepts
3. Enlivening Activ...
CONNECT WITH US: 15Public | Copyright © 2014 Prolifics
CONNECT WITH US: 16Public | Copyright © 2014 Prolifics
CONNECT WITH US: 17Public | Copyright © 2014 Prolifics
CONNECT WITH US: 18Public | Copyright © 2014 Prolifics
CONNECT WITH US: 19Public | Copyright © 2014 Prolifics
CONNECT WITH US: 20Public | Copyright © 2014 Prolifics
CONNECT WITH US: 21
Brand the experience
Public | Copyright © 2014 Prolifics
CONNECT WITH US: 22Public | Copyright © 2014 Prolifics
CONNECT WITH US: 23
Reward your users!
Kudos Badges
Public | Copyright © 2014 Prolifics
CONNECT WITH US: 24
Get people sharing the secret
Public | Copyright © 2014 Prolifics
CONNECT WITH US: 25Public | Copyright © 2014 Prolifics
CONNECT WITH US: 26Public | Copyright © 2014 Prolifics
CONNECT WITH US:
Allow for proper resources
 Build for growth
 Authorized User licenses let you build as much
back end a...
CONNECT WITH US: 28Public | Copyright © 2014 Prolifics
CONNECT WITH US: 29Public | Copyright © 2014 Prolifics
CONNECT WITH US: 30Public | Copyright © 2014 Prolifics
CONNECT WITH US: 31
Make friends!
Public | Copyright © 2014 Prolifics
CONNECT WITH US: 32Public | Copyright © 2014 Prolifics
CONNECT WITH US: 33
http://michaelsampson.net
Michael Sampson
Public | Copyright © 2014 Prolifics
CONNECT WITH US:
Thank You!
Public | Copyright © 2014 Prolifics
CONNECT WITH US:
Photo Credits
Selectric
Mipsy Retro
https://www.flickr.com/photos/mipsyretro/5594084162
Berry Hard Work
J...
CONNECT WITH US:
Photo Credits
Bob Mical
Data Center
https://www.flickr.com/photos/small_realm/11189803153
Phil Whitehouse...
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User Adoption Strategies - Engaging Users for Higher Productivity

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Transcript of "User Adoption Strategies - Engaging Users for Higher Productivity"

  1. 1. CONNECT WITH US: IT: Customized to Your Advantage User Adoption HELPING PEOPLE GET WORK DONE Handly Cameron Enterprise Architect, Software Group Portal, Social, Mobile Public | Copyright © 2014 Prolifics
  2. 2. CONNECT WITH US: 2Public | Copyright © 2014 Prolifics
  3. 3. CONNECT WITH US: 3Public | Copyright © 2014 Prolifics
  4. 4. CONNECT WITH US: 4Public | Copyright © 2014 Prolifics
  5. 5. CONNECT WITH US: 5Public | Copyright © 2014 Prolifics
  6. 6. CONNECT WITH US: 6 How do you find the smart people? Public | Copyright © 2014 Prolifics
  7. 7. CONNECT WITH US: 7Public | Copyright © 2014 Prolifics
  8. 8. CONNECT WITH US: 8Public | Copyright © 2014 Prolifics
  9. 9. CONNECT WITH US: 9 New Collaboration Technology from IBM! Public | Copyright © 2014 Prolifics
  10. 10. CONNECT WITH US: 10Public | Copyright © 2014 Prolifics
  11. 11. CONNECT WITH US: What is adoption? 11 Adoption Source: Michael Sampson, User Adoption Strategies, pg. 36 Public | Copyright © 2014 Prolifics
  12. 12. CONNECT WITH US: Poor Adoption is Costly 12 Source: Michael Sampson, User Adoption Strategies, pg. 24 800 for “later on” 1000 non-users Public | Copyright © 2014 Prolifics
  13. 13. CONNECT WITH US: 13Public | Copyright © 2014 Prolifics
  14. 14. CONNECT WITH US: Four Stages Model of User Adoption 1. Winning Attention 2. Cultivating Basic Concepts 3. Enlivening Activity 4. Making it Real 14 Source: Michael Sampson, User Adoption Strategies Public | Copyright © 2014 Prolifics
  15. 15. CONNECT WITH US: 15Public | Copyright © 2014 Prolifics
  16. 16. CONNECT WITH US: 16Public | Copyright © 2014 Prolifics
  17. 17. CONNECT WITH US: 17Public | Copyright © 2014 Prolifics
  18. 18. CONNECT WITH US: 18Public | Copyright © 2014 Prolifics
  19. 19. CONNECT WITH US: 19Public | Copyright © 2014 Prolifics
  20. 20. CONNECT WITH US: 20Public | Copyright © 2014 Prolifics
  21. 21. CONNECT WITH US: 21 Brand the experience Public | Copyright © 2014 Prolifics
  22. 22. CONNECT WITH US: 22Public | Copyright © 2014 Prolifics
  23. 23. CONNECT WITH US: 23 Reward your users! Kudos Badges Public | Copyright © 2014 Prolifics
  24. 24. CONNECT WITH US: 24 Get people sharing the secret Public | Copyright © 2014 Prolifics
  25. 25. CONNECT WITH US: 25Public | Copyright © 2014 Prolifics
  26. 26. CONNECT WITH US: 26Public | Copyright © 2014 Prolifics
  27. 27. CONNECT WITH US: Allow for proper resources  Build for growth  Authorized User licenses let you build as much back end as needed  Always implement in a cluster – easy to expand and add nodes later  Provide proper storage – nothing stops sharing faster than being told you are not allow to share 27Public | Copyright © 2014 Prolifics
  28. 28. CONNECT WITH US: 28Public | Copyright © 2014 Prolifics
  29. 29. CONNECT WITH US: 29Public | Copyright © 2014 Prolifics
  30. 30. CONNECT WITH US: 30Public | Copyright © 2014 Prolifics
  31. 31. CONNECT WITH US: 31 Make friends! Public | Copyright © 2014 Prolifics
  32. 32. CONNECT WITH US: 32Public | Copyright © 2014 Prolifics
  33. 33. CONNECT WITH US: 33 http://michaelsampson.net Michael Sampson Public | Copyright © 2014 Prolifics
  34. 34. CONNECT WITH US: Thank You! Public | Copyright © 2014 Prolifics
  35. 35. CONNECT WITH US: Photo Credits Selectric Mipsy Retro https://www.flickr.com/photos/mipsyretro/5594084162 Berry Hard Work JD Hancock https://www.flickr.com/photos/jdhancock/8671399450 Sharing Ben Grey https://www.flickr.com/photos/ben_grey/4582294721 Mark Fischer Lanterns https://www.flickr.com/photos/fischerfotos/7455424224 Work Smarter Judit Klein https://www.flickr.com/photos/juditk/5146762770 Wouter Walmink People https://www.flickr.com/photos/walmink/8545897604 Peyri Herrera Professors https://www.flickr.com/photos/peyri/2518883715 Home Plate Joe Campbell https://www.flickr.com/photos/joewcampbell/4558757545 Tambako The Jaguar Playing Risk https://www.flickr.com/photos/tambako/4598642399 Ed Schipul Commitment https://www.flickr.com/photos/eschipul/2371505523 Three Buildings Tobias https://www.flickr.com/photos/paraflyer/2343053505 Focus Mark Hunter https://www.flickr.com/photos/toolstop/4546017269 35Public | Copyright © 2014 Prolifics
  36. 36. CONNECT WITH US: Photo Credits Bob Mical Data Center https://www.flickr.com/photos/small_realm/11189803153 Phil Whitehouse Change direction https://www.flickr.com/photos/philliecasablanca/2182162819 Joseph McKinley Classroom https://www.flickr.com/photos/94433617@N02/8596345463 Ardonik Chain https://www.flickr.com/photos/ardonik/3273300715 Kevin Porter Whisper https://www.flickr.com/photos/28648582@N02/5766506970 Joel Bez Loud https://www.flickr.com/photos/lejoe/3763371587 Steve Jurvetson Experiment https://www.flickr.com/photos/jurvetson/2798315677 Swamp Dive https://www.flickr.com/photos/jurvetson/3689122491 Dawn Ducks https://www.flickr.com/photos/31064702@N05/4326206563 Mai Le Experts https://www.flickr.com/photos/maile/1745480 David Fulmer Card Catalog https://www.flickr.com/photos/annarbor/4350628016 36Public | Copyright © 2014 Prolifics
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