Peter Murphy, Major League Baseball
Smriti Kapuria, Prolifics
Abstract: We will present the case study of adopting IBM Connections as a social collaboration platform by Major League Baseball's Commissioner's Office. We will discuss challenges that make an interesting use case of social collaboration in a controlled environment and present a few different scenarios of collaboration needs of different business groups and how each has uniquely adopted the platform. We will deep dive into the key features and Connections Content Library, with a successful software upgrade to Connections 4.5 that have made a big impact on facilitating the business. We will also discuss how MLB has extended the platform and made their own by customizing themes, adding custom widgets, etc.