Abstract: You currently have SmartCloud APM. Now, it is time to empower and enhance APM with the power of SmartCloud Analytics - Predictive Insights and Log Analysis. We will be discussing an actual customer use case scenario involving WebSphere Application Server and MQ, understand how to integrate these components and how to use the integrated solution to make problem determination and root cause analysis significantly easier and faster. We will be doing a real-time demo as well to see the integrated solution in action.

1. CONNECT WITH US:
Empowering SmartCloud
APM - Predictive Insights and
Log Analysis
Public | Copyright © 2014 Prolifics
Suresh Wilson
Mike Elleby 3.0
Prolifics

2. CONNECT WITH US:
Agenda
Speaker Introduction
Current State of applications and infrastructure
Application Performance Management
SmartCloud Log Analysis
SmartCloud Predictive Insights
Live demo
2

3. CONNECT WITH US:
Speaker Introduction
3
Suresh Wilson
Technology Manager - Prolifics
Technology Manager focusing on enterprise systems, cloud services,
enterprise integration and performance management; focusing primarily on
IBM WebSphere, Tivoli (CS&I) and Rational product lines.
Mike Elleby 3.0
Technical Lead - Tivoli/Netcool , Prolifics
Technical Lead at Prolifics with extensive expertise in the IBM
Tivoli/Netcool suite of products. Extensive experience in several industries
and has worked in various capacities from System Administrator,
Technical/Project Lead, Integrator to Solution architect. In addition, Michael
presents on various Tivoli/Netcool topics, having presented at the Pulse
Conference for several years and currently presents on Tivoli/Netcool related
topics for the Tivoli User Group organization.

4. CONNECT WITH US:
February 25, 2015
Public | Copyright © 2014 Prolifics 4
5-Years Compound
Annual Growth Rate
19%
Employees
Worldwide
1,500
Global Presence
United States, United Kingdom, Germany, India
20+
Technology
Accelerators
550+
Technical
Certifications
Over 10 Technology and Solutions
Awards since 2009 including
Business Agility, Customer
Integration and Digital
Experience, the first ever Beacon
Laureate for Business Agility
Over 160 global customers
are currently Fortune
1000 companies
Best-in-class architects and
specialty experts:
BPM, Integration, Digital
Experience, Security, Testing,
Business Analytics and Enterprise
Content Management
End-to-End Project Expertise
Rate of Repeat Engagements*
91%
Prolifics at a Glance
Years in
Business
35+
Offices
14
Awards
Technology Expertise
Fortune 1000
*based on% revenueSource– December 2013 internalrevenuemetrics

5. CONNECT WITH US:
Collaborate and learn
5
Let’s keep the session interactive…..
And let’s learn something new…

6. CONNECT WITH US:
Application Performance Management

7. CONNECT WITH US:
Application Performance Management – Why?
Understand the performance (of applications and systems)
End-to-end visibility into availability and health
Identify problems and assist in root cause analysis
Incorporate automation, remediation and notification
Reporting and analytics
Assist in capacity planning and performance optimization
Provide data to help with decision making

8. CONNECT WITH US:
The current state of applications and infrastructure
Rapid changes to the way applications are developed,
delivered and consumed (aka cloud)
Customers expect quick turn around (new environments,
development, deployments, infrastructure)
Focus is shifting to KPIs and smarter analytics
Stronger emphasis on end-user experience

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APM – Supporting the new IT Model
Analytics with insights to reduce outages by proactively
predicting events and detecting patterns
Isolate problems and accelerate resolution
Simplify management and administration
Lower ownership costs

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Changing APM Requirements
Detect anomaly patterns
early
Continuously learn
application behavior
Help isolate problem
components
Quick problem
resolution
Integrate with
knowledge bases and
run-books
Tighter integration with
Service Management
Systems
Improve efficiency
Optimize environment and
reduce costs

11. CONNECT WITH US:
Empowering IBM Application Performance Management
Current APM based log analysis is limited (think individual LFA
agents, WAS log analysis, MQ log analysis etc.)
Lack of centralized aggregating capability
Manual situation management is difficult for large and
dynamic environments
Lack of Pattern detection capability
11

12. CONNECT WITH US:
Empowering IBM Application Performance
Management
Search:
Quick analysis of scattered logs
Match log files with alerts and metrics
Predict:
Pro-active outage avoidance
Detect unusual patterns before problems occur

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SmartCloud Analytics – Log Analysis

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SmartCloud Analytics – Log Analysis
Log Collection Technology
• Search large collection of log files quickly
Data visualization, reports and dashboards
• Combine with IBM expert advice
Extensible Interface
• Enhance the knowledge base

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SmartCloud Analytics – Log Analysis Capabilities
IBM APM UI, TEPS and Omnibus Integration – launch in-
context
Brings together runtime metrics, events, log entries and
expert advice

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SmartCloud Analytics – Log Collection

17. CONNECT WITH US:
Extend Log Analysis by using Content Packs
Content Packs - Build a solution around analyzing and adding intelligence to logs
Eclipse based plug-in
Basic Search
Simple Annotation
Complex Annotation
Dashboards
Expert Advice

18. CONNECT WITH US: 18
SmartCloud Analytics – Predictive Insights

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SmartCloud Analytics – Predictive Insights
Behavioral learning and predictive analytics
• Provides a holistic viewpoint based on KPIs
Early detection of potential problems
• Helps avoid business disruption
Auto-detects service level impacts
• Eliminate manual situation management

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SmartCloud Analytics – Predictive Insights
The solution helps to prevent outages by deploying
predictive capabilities

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SmartCloud Analytics – Predictive Insights – Why?
A great solution if the workload changes constantly
Manual threshold/situation management is not a feasible solution
Anomaly detection through behavioral learning
Can leverage existing APM data
Embeds InfoSphere Streams; a streaming analytic engine
21

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Predictive Insights Architecture
22
UI Server
Analytic
Engine
Analytic
Engine
APM Data
Non-APM
Data

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SmartCloud Analytics – Predictive Insights
Anomaly events are sent to Omnibus
Further integrate with Impact, TBSM for Service
Management

24. CONNECT WITH US:
A word about IBM Netcool Operations
Insight
24
A simpler integrated solution for Operations management
Powered by Netcool/OMNIbus for event management
Real-time Analytics
Historical Analytics
Combined Offering
Omnibus
Jazz for SM
Log Analysis
Predictive
Impact
Network Manager IPE
Configuration Manager

25. CONNECT WITH US: 25
IBM Service Engage (SaaS) Offerings

26. CONNECT WITH US:
IBM Service Engage Solutions
26
SaaS based APM solutions
Quick roll-out
Integrated and collaborative offering (APM, ITSM, Automation, Control
Desk, Operations, Log Analytics, Predictive Analytics etc.)
Cloud friendly by nature

27. CONNECT WITH US:
IBM Monitoring Offerings for cloud
Hybrid APM – Collaborative Operations
*IBM already announced the intent to release this offering - link
27
Upcoming Offering*

28. CONNECT WITH US:
DEMO

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Demo Overview
29
APM UI + Log Analysis
Log Analysis Capabilities
Predictive Insights Capabilities

30. CONNECT WITH US:
Learn More… Prolifics at InterConnect
30
Monday How Broadcast Music, Inc. Devised
and Enabled Enterprise Architecture
from Corporate Strategy
12:15 PM - 1:15 PM
Integrating Salesforce.com and Oracle
ERP Using IBM WebSphere Cast Iron
2:00 PM - 3:00 PM
Recommended Design Considerations
for EnterpriseMonitoring using
SCAPM and Netcool OMNIbus
5:00 PM - 6:00 PM
Tuesday Smarter Integration Using the IBM
SOA Foundation Stack: Best Practices
and Lessons Learned
8:00 AM - 9:00 AM
Best Practices for Monitoring Your
Cloud Environment and Applications
9:30 AM - 10:30 AM
Applicability of IBM SOA Approach In
Manual Processes Automation
11:30 AM-11:50 AM
Leveraging Governance in the IBM
WebSphere Service Registry and
Repository for IIB and DataPower
12:30 PM - 1:30 PM
Broadcast Music Inc. Release Rockstars:
Program-Wide DevOps Success with
UrbanCode Deploy
3:30 PM - 4:30 PM
Empowering SmartCloud APM -
Predictive Insights and Analysis: A Use
Case Scenario
5:30 PM - 6:30 PM
Wednesday Architecting and Tuning IIB/eXtreme
Scale for Maximum Performance and
Reliability, Featuring TBC
8:00 AM - 9:00 AM
MasterCard'sModeling and
Governance of Decisions and Processes
for Improved Fraud
11:00 AM - 12:00 PM
How BMI is Revolutionizing the Music
Business Using IBM’s BPM and
Integration Technology
2:00 PM - 3:00 PM
Integrating IBM Pure Application
Systems and IBM Urbancode Deploy:
A GE Capital Case Study
2 :00 PM – 3:00 PM
Thursday Aetna’s Vision for a Healthier World:
Smarter Architecture and a Scalable
Integration Bus
9:00 AM - 10:00 AM
Meet the Expert - Delivering Enterprise
Applications: Faster. Cheaper. Better
Thursday 12:00 PM – 12:50 PM
Using the Power of IBM Tivoli Common
Reporting to Make Smart Decisions:
The Untold Story
2:30 PM - 3:30 PM

31. CONNECT WITH US:
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32. CONNECT WITH US:
Let’s Continue the
Conversation….
Suresh Wilson
swilson@prolifics.com
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