The pain and glory of outsourcing Algeron OÜ Dmitri Sädus, CEO March 2009, Tallinn
Outsourcing - customer perspective <ul><li>Why: </li></ul><ul><ul><li>Short time-to-market demand </li></ul></ul><ul><ul><...
Outsourcing – supplier perspective <ul><li>What: </li></ul><ul><ul><li>Fill customer’s needs, gaps, missing areas </li></u...
Outsourcing driving   force <ul><li>Common goal </li></ul><ul><li>Desire to achieve </li></ul><ul><li>Clear and communicat...
Thank you <ul><li>Questions ….. </li></ul><ul><li>Dmitri Sädus, Algeron OÜ, CEO </li></ul><ul><li>Email: dmitri.sadus@mail...
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The Pain And Glory Of Outsourcing

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These slides are part of a presentation of Dmitri Sädus from Algeron OÜ made on "Offshoring for Startups" seminar. Seminar was held on Marh 30th, in Tallinn, Estonia.

Published in: Technology, Business
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The Pain And Glory Of Outsourcing

  1. 1. The pain and glory of outsourcing Algeron OÜ Dmitri Sädus, CEO March 2009, Tallinn
  2. 2. Outsourcing - customer perspective <ul><li>Why: </li></ul><ul><ul><li>Short time-to-market demand </li></ul></ul><ul><ul><li>Lack/shortage of specific skills </li></ul></ul><ul><ul><li>70/30 rule </li></ul></ul><ul><ul><li>Sustain flexibility in complex labour law environment </li></ul></ul><ul><ul><li>Maintaining / lowering cost, expenses </li></ul></ul><ul><ul><li>It’s cool! </li></ul></ul><ul><ul><li>You can compile a preferable team </li></ul></ul><ul><li>How: </li></ul><ul><ul><li>Traditional model – outsourcing a team, function, part of project </li></ul></ul><ul><ul><li>Body leasing – outsourcing a person or persons </li></ul></ul><ul><ul><li>Subsidiary model – establishing a legal body for hiring resources, mix of first two </li></ul></ul>
  3. 3. Outsourcing – supplier perspective <ul><li>What: </li></ul><ul><ul><li>Fill customer’s needs, gaps, missing areas </li></ul></ul><ul><ul><li>Establish a firm process – requirements, steering, planning, analyses, QA, development, change request </li></ul></ul><ul><ul><li>Invest, improve, move on, don’t hesitate, learn, improvise, provide solutions </li></ul></ul><ul><ul><li>Take care of business rather concentrating on assignments </li></ul></ul><ul><ul><li>Maintain your partner / outsourcing network, follow 70/30 rule </li></ul></ul><ul><li>What not: </li></ul><ul><ul><li>Let customer manage the project </li></ul></ul><ul><ul><li>Don’t try to achieve more than asked </li></ul></ul><ul><ul><li>Don’t lose control, driver your strategic goals, be partner with customer </li></ul></ul><ul><ul><li>Don’t let your profit to be eaten, keep eye on internal costs </li></ul></ul><ul><ul><li>Don’t stick on major clients, diversify your client and skill base </li></ul></ul>
  4. 4. Outsourcing driving force <ul><li>Common goal </li></ul><ul><li>Desire to achieve </li></ul><ul><li>Clear and communicated goals </li></ul><ul><li>Clear, strict, flexible and good communication </li></ul><ul><li>People involved are on same level </li></ul><ul><li>Channelling efforts on solutions </li></ul><ul><li>NO as acceptable answer </li></ul>
  5. 5. Thank you <ul><li>Questions ….. </li></ul><ul><li>Dmitri Sädus, Algeron OÜ, CEO </li></ul><ul><li>Email: dmitri.sadus@mail.ee </li></ul><ul><li>Mobile: +372 51 68 718 </li></ul>
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