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What is Progenist SaaS about?
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What is Progenist SaaS about?

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Transcript

  • 1. Progenist Systems Sophistication Without Complication TM TrackerDesk ™
  • 2.
    • How much is it costing you today?
    • This is not about IT
    • This is about getting the job done and saving you money
    • Even if they gave you their software for FREE… TrackerDesk™ is still less expensive!
  • 3.
    • Business & Technology Challenges
    • What is SaaS?
    • What is Progenist™ TrackerDesk TM ?
    • TrackerDesk™ Benefits
    • TrackerDesk TM Features
    • TrackerDesk™ Options
  • 4. Business & Technology Challenges
    • Rapidly changing organizations
    • Global “virtual” employees
    • Employee turnover
    • Need to do more with less
      • Increasing business support volume
      • Scarcity of quality people and good resources
      • Limited budgets to purchase & maintain devices
    • Shorten Implementation and Training
  • 5. What is SaaS?
    • SaaS, or Software as a Service, is application software delivered via Web through a subscription-based fee rather than being sold for on-site
    • Progenist calls it “e-Demand™”
    • No need to acquire the license of the software to use it. Just subscribe to it.
  • 6. What is Progenist™TrackerDesk™?
    • TrackerDesk™ is simple, yet powerful
    • Customer Interaction Tracking Management
    • (CITM) & Process Automation Management
    • software based on the SaaS concept to
    • save 40%-60% of the TCO compared
    • to traditional applications
  • 7. TrackerDesk™ Benefits
    • Zero infrastructure
    • Cost-effective and infinite scalability
    • Increased accessibility and productivity
    • Easy to implement across the enterprise
    • Improved security
    • Defined, predictable spending
    • Platform independence
    • Focus IT initiatives only on direct, line of business technology
  • 8. TrackerDesk™ Benefits
    • Average Cost of Process Management SW for any company = $500,000*
    • Average Software cost from the 3 most popular Helpdesk software manufacturers = $100,000
    • Traditional cost of buying Software = 20% of TCO
    • TrackerDesk™ saves 40%-60% of the TCO compared
    • to traditional applications
        • *Information Week
  • 9. Progenist TrackerDesk TM Features
    • Services-Oriented Architecture (SOA) via TrackerGateway TM
    • Web 2.0 (Ajax, XML, Wiki, SOAP, WebServices)
    • “ Almost Zero Configuration TM ”
    • “ Almost Zero Maintenance TM ”
    • ITIL Compatible Service Option Support
    • Request Management
    • Asset Information
    • Business Process Management
    • Audit trail & SOX compliancy
    • Wireless/PDA
    • Self Help
    • Solutions Center
    • Auto Escalation
    • Multi-site Service Support
    • Auto Language Detector
    • Multi-Language Support
    • Highly Adaptable/Scalable
  • 10. TrackerDesk™ Options
    • TrackerDesk TM Lite
    • TrackerDesk TM ITIL
    • Tracker Gateway™
    • TrackerSset ™
    • Tracker Manage™
    • Tracker Agent ™
    • Virtual Private Tracker Server ™
    • Integrates with third party applications
      • CA Spectrum, BMC Patrol, HP OpenView ,
      • CA Unicenter NSM, etc.
  • 11.