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What is Progenist SaaS about?
What is Progenist SaaS about?
What is Progenist SaaS about?
What is Progenist SaaS about?
What is Progenist SaaS about?
What is Progenist SaaS about?
What is Progenist SaaS about?
What is Progenist SaaS about?
What is Progenist SaaS about?
What is Progenist SaaS about?
What is Progenist SaaS about?
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What is Progenist SaaS about?

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  • 1. Progenist Systems Sophistication Without Complication TM TrackerDesk ™
  • 2. <ul><li>How much is it costing you today? </li></ul><ul><li>This is not about IT </li></ul><ul><li>This is about getting the job done and saving you money </li></ul><ul><li>Even if they gave you their software for FREE… TrackerDesk™ is still less expensive! </li></ul>
  • 3. <ul><li>Business &amp; Technology Challenges </li></ul><ul><li>What is SaaS? </li></ul><ul><li>What is Progenist™ TrackerDesk TM ? </li></ul><ul><li>TrackerDesk™ Benefits </li></ul><ul><li>TrackerDesk TM Features </li></ul><ul><li>TrackerDesk™ Options </li></ul>
  • 4. Business &amp; Technology Challenges <ul><li>Rapidly changing organizations </li></ul><ul><li>Global “virtual” employees </li></ul><ul><li>Employee turnover </li></ul><ul><li>Need to do more with less </li></ul><ul><ul><li>Increasing business support volume </li></ul></ul><ul><ul><li>Scarcity of quality people and good resources </li></ul></ul><ul><ul><li>Limited budgets to purchase &amp; maintain devices </li></ul></ul><ul><li>Shorten Implementation and Training </li></ul>
  • 5. What is SaaS? <ul><li>SaaS, or Software as a Service, is application software delivered via Web through a subscription-based fee rather than being sold for on-site </li></ul><ul><li>Progenist calls it “e-Demand™” </li></ul><ul><li>No need to acquire the license of the software to use it. Just subscribe to it. </li></ul>
  • 6. What is Progenist™TrackerDesk™? <ul><li>TrackerDesk™ is simple, yet powerful </li></ul><ul><li>Customer Interaction Tracking Management </li></ul><ul><li>(CITM) &amp; Process Automation Management </li></ul><ul><li>software based on the SaaS concept to </li></ul><ul><li>save 40%-60% of the TCO compared </li></ul><ul><li>to traditional applications </li></ul>
  • 7. TrackerDesk™ Benefits <ul><li>Zero infrastructure </li></ul><ul><li>Cost-effective and infinite scalability </li></ul><ul><li>Increased accessibility and productivity </li></ul><ul><li>Easy to implement across the enterprise </li></ul><ul><li>Improved security </li></ul><ul><li>Defined, predictable spending </li></ul><ul><li>Platform independence </li></ul><ul><li>Focus IT initiatives only on direct, line of business technology </li></ul>
  • 8. TrackerDesk™ Benefits <ul><li>Average Cost of Process Management SW for any company = $500,000* </li></ul><ul><li>Average Software cost from the 3 most popular Helpdesk software manufacturers = $100,000 </li></ul><ul><li>Traditional cost of buying Software = 20% of TCO </li></ul><ul><li>TrackerDesk™ saves 40%-60% of the TCO compared </li></ul><ul><li>to traditional applications </li></ul><ul><ul><ul><li>*Information Week </li></ul></ul></ul>
  • 9. Progenist TrackerDesk TM Features <ul><li>Services-Oriented Architecture (SOA) via TrackerGateway TM </li></ul><ul><li>Web 2.0 (Ajax, XML, Wiki, SOAP, WebServices) </li></ul><ul><li>“ Almost Zero Configuration TM ” </li></ul><ul><li>“ Almost Zero Maintenance TM ” </li></ul><ul><li>ITIL Compatible Service Option Support </li></ul><ul><li>Request Management </li></ul><ul><li>Asset Information </li></ul><ul><li>Business Process Management </li></ul><ul><li>Audit trail &amp; SOX compliancy </li></ul><ul><li>Wireless/PDA </li></ul><ul><li>Self Help </li></ul><ul><li>Solutions Center </li></ul><ul><li>Auto Escalation </li></ul><ul><li>Multi-site Service Support </li></ul><ul><li>Auto Language Detector </li></ul><ul><li>Multi-Language Support </li></ul><ul><li>Highly Adaptable/Scalable </li></ul>
  • 10. TrackerDesk™ Options <ul><li>TrackerDesk TM Lite </li></ul><ul><li>TrackerDesk TM ITIL </li></ul><ul><li>Tracker Gateway™ </li></ul><ul><li>TrackerSset ™ </li></ul><ul><li>Tracker Manage™ </li></ul><ul><li>Tracker Agent ™ </li></ul><ul><li>Virtual Private Tracker Server ™ </li></ul><ul><li>Integrates with third party applications </li></ul><ul><ul><li>CA Spectrum, BMC Patrol, HP OpenView , </li></ul></ul><ul><ul><li>CA Unicenter NSM, etc. </li></ul></ul>
  • 11. &nbsp;

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