The Founders and Team I usually present this last. Some decks present this first. The reason I keep this last, is that in the first few minutes itself, the entrepreneurs and investors (me for sure) discuss what each of them have been up to/done in the past. Please keep the points interesting and relevant. No one wants to read your bio-data here!
Most customer facing processes and their enabling processes are knowledge intensive….. But people working within these processes do not know: Where do I find the information I need? Who knows what I need to know How to collaborate When is it my turn to contribute How do I share? Because the processes for sharing & learning are based on: Putting your content into a database Providing a great level of detail before you can even put it there Maybe someday, somebody will use your content/data. Maybe not! Not part of anybody’s work – why spend time on this And because the tools/technology enablers: Are based on “ A few produce and majority consume” Is not real-time and cannot function the way people work Cannot capture “tacit knowledge” which in some cases make for about 25 – 50% of knowledge used by the workforce
Loss of Productivity & Effectiveness If a proposal is to be made in 7 days, 3 – 4 days is spent in just locating information and expertise When a critical project is about to commence, finding the right resource is still a pain Multiple people spend time to solve problems already solved by others No mechanisms to capture tacit knowledge with the process and it is lost as people leave Conventional Training & KM cannot address it Rate of training Vs Rate of technology evolution Training Vs self & continuous learning Innovation and ideation Vs fire-fighting with deadlines, cross location, time zone pressures and dependencies Focus on internal & explicit knowledge Vs external and tacit, that matters most
Holistic Focus on both internal and external information Across departments and processes Open Enable freeform sharing and emergence for the collective Unification Don’t integrate too many silo tools and features, simplify usage by providing a unified platform Adoption Spend more time on driving adoption and motivation Your KM & Collaboration system should provide a unified platform where: Everyone can discover and connect (this doesn't happen in email) Everyone can publish and share in the open which makes for increased awareness and diverse dialogue (which doesn't happen in email)...transparency and two-way communication/feedback is a by-product More social content – where people are interacting and talking about it - by doing tasks in the open, narrating experiences, or simply sharing tips, information, and know-how Crowd sourcing or expressing your need for help on a problem-solving exercise, or an exception in a business process
Web 2.0 Collaboration Wikis Blogs Discussion Forums Q&A Polls Social Networking Social Bookmarking Unified/Federated Search (Internal + External) Expertise Search Unified Knowledge Bases (Body of Knowledge) Flexible and Intelligent Storage of Content Recommendation Engine Content Filtering Content Curation Content & Network Updates Common Tags Folksonomy Notes File Storage
Kreeo helps in expanding the “T” of knowledge for people i.e the width of awareness about various things and the depth of knowledge in a few areas. As people share and discover each one gets to learn more through new knowledge discovery.
The need is to create knowledge and solve problems through better discovery of info and people…thus the paradigm of collective intelligence is most relevant.. Kreeo enables deploying and evolving “Collective Intelligence” based enterprise solutions Explain EOD Combines use of human and system intelligence In technical terms, Kreeo provides a Unified Content Management Platform…driven by an application, intelligence and interoperability framework Content: Combines fundamental learning and business knowledge. Builds collective representation of corporate memory Platform: Single platform for multiple sites B2E,B2B,B2C with Application, Intelligence and Interoperability Framework Interoperate: Talk to any internal and/or external sources Use Cases: Single platform multiple usage: Enterprise-wide post training solution for self and continuous learning. Builds continuous and collaborative learning culture More business-linked and JIT (Just in Time) learning content Radical improvement in support operations Improves innovation capability of the employee manifold Builds visibility into the talent-pool and their knowledge
A generic Knowledge Management (KM) and collaboration intranet that helps employees share critical information and locate the same with ease…helps your people collaborate and share more socially and for higher productivity.
A pre-built, configurable, customizable and extensible technology stack, right from persistence layers to presentation Technology infrastructure based development model for all layers, enables big savings (over 50% reduction) on time and effort For most applications you don’t need to write any code for M & C of a MVC architecture (Model View controller)…Model is database, View is the frontend and Controller is the server side programming Platform classes (APIs) on php – just include and invoke Provides for a major component of all solutions, reusable just by configuration Common system functions in a generic, abstracted manner: Define spaces, stores, organizations, groups, people Define Classes Set authorizations Store objects Relate Objects Query for and retrieve objects Access Authorization applied by default Search and suggestion Common content/data operation methods Develop and deploy for SaaS, with customer and app isolation models
To keep employees and customers on learning curve organizations must provide a well defined systems to handle skills-related learning and current business knowledge as well as insights and best practices.
gy Unified Paradigm: Combines formal and informal learning through social + semantic tools. Single platform with multiple sites B2E,B2B,B2C and tight security. Relevance: Aligned to the way knowledge workers work and not to features like wiki, blogs, micro blogs, bookmarking User Experience: Unique muti-tasking UI and design saves browsing time Out Of Box Value: Embedded best practices, provides high utility and relevance to business with rich experience with out of box implementation itself Lean & Green Technology with least TCO Low Cost: Scratch up, unified and lean technology created as single codebase on open standards/software based stack, reduces license, support, customization costs. Saves Energy & Cost: Requires half the computing resources as compared to others, helps save on other redundant systems Extensible: Driven by Application, Intelligence and Interoperability Framework, enables you to customize and evolve as a unified platform Agile & Dependable Engagement Model Quick Rollout: Enterprise wide Rollout on premise within 24hrs Evolutionary: Customization charged once and also maintained Responsiveness: Remote setup, maintenance, and upgrade Knowledge Support: Consulting, pilot and support services