PrestaShop Barcamp 5 - Authorize.net : Five Notable E-commerce Trends

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PrestaShop Barcamp 5 - Authorize.net : Five Notable E-commerce Trends

  1. 1. Five Notable e-Commerce Trends Alex Burgin Manager, Business Development Authorize.Net© 2012. Authorize.Net is a registered trademark of CyberSource, a Visa company. All rights reserved.
  2. 2. Confidentiality Notice Forward-Looking Statements By accepting this presentation and the information herein, Today’s presentations may contain, in addition to historical you acknowledge that the information furnished to you is information, forward-looking statements within the meaning confidential, (the “Information”) and that your use of the of Section 27A of the Securities Act of 1933, as amended, and information is limited to your business dealings with Section 21E of the Securities Exchange Act of 1934, as Authorize.Net, or its affiliated company. You agree to keep amended. the Information confidential and not to use the Information for any purpose other than in your business dealings with These forward-looking statements are based on our current Authorize.Net. The Information may only be disseminated assumptions, expectations and projections about future within your organization on a need-to-know basis to enable events which reflect the best judgment of management and your participation in business dealings with Authorize.Net. involve a number of risks and uncertainties that could cause Please be advised that the Information may constitute actual results to differ materially from those suggested by our material nonpublic information under U.S. federal securities comments today. You should review and consider the laws and that purchasing or selling securities of Visa Inc., the information contained in Visa, Authorize.Net’s parent parent company of Authorize.Net, while being aware of company, filings with the SEC regarding these risks and material nonpublic information would constitute a violation uncertainties. of applicable U.S. federal securities laws. Authorize.Net, a subsidiary of Visa Inc., disclaims any obligation to publicly update or revise any forward-looking statements or information provided during today’s presentation.© 2012. Authorize.Net is a registered trademark of CyberSource, a Visa company. All rights reserved.
  3. 3. Mobile Commerce • Despite the ubiquity of smartphones, the U.S. market still lags well behind international markets. • Authorize.Net Mobile App launched Q4-2011 and was quickly adopted by a wide range of merchants. • We expect mobile commerce to continue to grow with new technologies introduced including near-field communications and digital wallets.© 2012. Authorize.Net is a registered trademark of CyberSource, a Visa company. All rights reserved.
  4. 4. PCI PCI Requirements Quiz Which of these is the fake requirement? 1. Assign a unique ID to each person with computer access 2. Regularly test security systems and processes 3. Always use vendor-supplied defaults for system passwords 4. Maintain a policy that addresses information security© 2012. Authorize.Net is a registered trademark of CyberSource, a Visa company. All rights reserved.
  5. 5. PCI DSS • PCI requirements have always been applicable to “level 4” merchants, they were just not enforced. • You must validate your PCI DSS compliance! • Acquirers are starting to levy fines against merchants, who have not validated their PCI DSS compliance. We believe fines will become more common as a way of encouraging PCI compliance.© 2012. Authorize.Net is a registered trademark of CyberSource, a Visa company. All rights reserved.
  6. 6. Fraud Q: How many people in this room have auto insurance? Q: How many people in this room have some sort of advanced fraud solution?© 2012. Authorize.Net is a registered trademark of CyberSource, a Visa company. All rights reserved.
  7. 7. Fraud • Revenue lost due to online fraud continues to trend downward since 2003, but still accounts for $2.7B in losses (Source: www.cybersource.com/fraudreport). • Smaller merchants reported an increase in fraud losses and all merchants reported an increase in order rejections. • While AVS and CCV are important tools, they are not the end all, be all. We believe all merchants should be using some sort of advanced fraud tool.© 2012. Authorize.Net is a registered trademark of CyberSource, a Visa company. All rights reserved.
  8. 8. CyberSource Fraud Report Fraud rates for both merchant segments in 2011 were 2.8%. n=143 n=169 8© 2012. Authorize.Net is a registered trademark of CyberSource, a Visa company. All rights reserved.
  9. 9. Globalization • Merchants should view international markets as a key channel for long-term growth. • Domestic infrastructures are often adequate for businesses with modest international business (e.g. English is the language of business.) • Startups are helping to solve the international shipping problem for small merchants. • Merchants interested in expanding their business internationally should validate that their providers support cross-border and cross-currency transactions.© 2012. Authorize.Net is a registered trademark of CyberSource, a Visa company. All rights reserved.
  10. 10. Digital Wallets • Digital wallets will combine the ecommerce, retail and mobile experience into a seamless one-click interface. • Merchant adoption will be driven by higher conversion rates, access to high-quality consumer data and security. Consumer adoption will be driven by convenience and a broader move to digital technologies. • Wallets will have capabilities beyond simply payments, for example real-time incentives sent via text message. • Adoption of cross-channel digital wallets will accelerate over the coming months and years and will become ubiquitous in time.© 2012. Authorize.Net is a registered trademark of CyberSource, a Visa company. All rights reserved.
  11. 11. Thank you!© 2012. Authorize.Net is a registered trademark of CyberSource, a Visa company. All rights reserved.

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