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Intranet 2.0: Rise of the Social Intranet
 

Intranet 2.0: Rise of the Social Intranet

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Intranet 2.0: Rise of the Social Intranet. Webinar presentation by Toby Ward, Sept 28 2010. Intranet 2.0 Global Study findings from 525 organizations + 20 screenshot examples and case studies (some ...

Intranet 2.0: Rise of the Social Intranet. Webinar presentation by Toby Ward, Sept 28 2010. Intranet 2.0 Global Study findings from 525 organizations + 20 screenshot examples and case studies (some screenshots are not available for distribution, but are available for viewing on request. 416.926.8800 begin_of_the_skype_highlighting              416.926.8800      end_of_the_skype_highlighting begin_of_the_skype_highlighting              416.926.8800      end_of_the_skype_highlighting begin_of_the_skype_highlighting              416.926.8800      end_of_the_skype_highlighting begin_of_the_skype_highlighting              416.926.8800      end_of_the_skype_highlighting).

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    Intranet 2.0: Rise of the Social Intranet Intranet 2.0: Rise of the Social Intranet Presentation Transcript

    • Intranet 2.0 Rise of The Social Intranet Toby Ward, Prescient Digital Media Watch the webinar video instead Download the accompanying report Condensed Version. Please contact us for full version. Strictly Confidential © 2010 Prescient Digital Media Not For Distribution
    • Prescient Digital Media  We build highly effective websites & intranet Strictly Confidential © 2010 Prescient Digital Media Not For Distribution
    • Agenda  Blogs  Wikis  Social Networking  The Social Intranet  Planning 2.0  Q&A Strictly Confidential © 2010 Prescient Digital Media Not For Distribution
    • Strictly Confidential © 2009 Prescient Digital Media Not For Distribution
    • Strictly Confidential © 2009 Prescient Digital Media Not For Distribution
    • @tobyward @intranet2 #intranet2
    • At least one intranet 2.0 tool Intranet 2.0 Global Study 2010 Mashups 87% up 75% Employee networking up 42% Strictly Confidential © 2010 Prescient Digital Media Not For Distribution 77+
    • Blogs
    • Your competition  “For companies, resistance to social media is futile.  Your competitors are already there.  Catch up… or catch you later.” (Business Week, February 19, 2009) Strictly Confidential © 2010 Prescient Digital Media Not For Distribution
    • Blog deployment Intranet 2.0 Global Study 2010 Up 18% 53% 18% enterprise deployment 35% limited deployment 8% have no plans Strictly Confidential © 2010 Prescient Digital Media Not For Distribution 1010+
    • http://www.fannysurjana.com
    • IBM Strictly Confidential © 2009 Prescient Digital Media Not For Distribution
    • Wikis Strictly Confidential © 2010 Prescient Digital Media Not For Distribution
    • Wiki deployment Intranet 2.0 Global Study 2010 Up 4% 49% 17% enterprise deployment 34% limited deployment 11% have no plans Strictly Confidential © 2010 Prescient Digital Media Not For Distribution 1414+
    • Strictly Confidential © 2010 ThoughtFarmer Not For Distribution
    • Strictly Confidential © 2010 ThoughtFarmer Not For Distribution
    • Strictly Confidential © 2009 Prescient Digital Media Not For Distribution
    • Employee Networking Strictly Confidential © 2010 Prescient Digital Media Not For Distribution
    • Employee networking Intranet 2.0 Global Study 2010 Up 42% 27% 13% enterprise deployment 14% limited deployment 19% have no plans Strictly Confidential © 2010 Prescient Digital Media Not For Distribution 1919+
    • EA People – My Profile Bert Sandie & Erin Browes, Electronic Arts, Inc., Designing it Right! Electronic Arts Case Study © 2009 EA
    • EA People – My Profile Bert Sandie & Erin Browes, Electronic Arts, Inc., Designing it Right! Electronic Arts Case Study © 2009 EA
    • EA People – My Profile Bert Sandie & Erin Browes, Electronic Arts, Inc., Designing it Right! Electronic Arts Case Study © 2009 EA
    • The Social Intranet
    • The Social Intranet  An intranet that features multiple social media tools for most or all employees  Multiple social media tools with at least some or limited exposure (optional) from the main intranet or portal home page  Woven into most aspects of content consumption Strictly Confidential © 2010 Prescient Digital Media Not For Distribution
    • Planning for Intranet 2.0
    • Overall satisfaction Intranet 2.0 Global Study 2010, Preliminary Data 18% rate tools as 39% poor / very poor 35% executive satisfaction Strictly Confidential © 2010 Prescient Digital Media Not For Distribution 2626+
    • Barriers to entry Intranet 2.0 Global Study 2010, Preliminary Data 31% cite 32% executive support 26% addressing internal policy Lack of a business case concerns Strictly Confidential © 2010 Prescient Digital Media Not For Distribution 2727+
    • Planning for Intranet 2.0 • An intranet is a process, not an event  Know how to measure within your business  Start with a metrics-driven plan  Support with strategy and governance  You can’t miss what you can’t measure Strictly Confidential © 2009 Prescient Digital Media Not For Distribution 28
    • Intranet Methodology STRICTLY CONFIDENTIAL Strictly Confidential © 2009 Prescient Digital Media Not For Distribution 29
    • 9 Recommendations  Leadership – Senior management must set the tone  Plan - Planning is an essential requisite for success  Benchmark - Understand the ingredients of a good blog, wiki  Engage – gather input and feedback from employees early in the planning process; act quickly on necessary changes  Governance – every tool needs an owner and a policy Strictly Confidential © 2009 Prescient Digital Media Not For Distribution 3030+
    • 9 Recommendations  Technology – don't be sold a solution, evaluate and select a 2.0 solution based on business requirements & needs  Refresh – keep your content and tools relevant and fresh  Monitor - Ensure you’re aware of which 2.0 websites are popular, how they work & what users like/dislike  Measure - Document the link between social media & the business & develop & track KPIs Strictly Confidential © 2009 Prescient Digital Media Not For Distribution 3131+
    • www.Prescie ntDigital.com www.PrescientDigital.com
    • www.Prescie ntDigital.com www.PrescientDigital.com
    • How to get the report  Participants will receive the full report via email, shortly
    • Communexions.com For discussion & links to the slides
    • 36 Condensed Version. Please contact us for full version. www.PrescientDigital.com www. IntranetBlog.com www.Twitter.com/TobyWard www.Twitter.com/Intranet2 www.Communexions.com 416.926.8800