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Delivering A High Performing Intranet Webinar 090528 Post

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Delivering A High Performing Intranet Webinar - Updated

Delivering A High Performing Intranet Webinar - Updated

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  • Transcript

    • 1. Delivering a high-performing intranet: The reality in successfully implementing your intranet plan. Case Study with Iron Mountain May 28, 2009 Cathy McKnight Senior Consultant – Prescient Digital Media Cheryl Travis Director, Internal Communications – Iron Mountain
    • 2. Agenda
      • Introductions
      • Project Management Stages
      • Getting your intranet off the ground
        • Planning
        • Governance
        • Content
        • Site Build
        • Training & Communications
        • Launch
      • Q&A
    • 3. About Prescient
      • Consultants that provide strategic Internet and intranet consulting, planning and communications services to organizations of all sizes.
      © 2009 Prescient Digital Media
    • 4. About Iron Mountain
      • Global leader in information management services
      • Traded on NYSE:IRM and part of S&P 500
      • 120,000+ corporate clients in 39 countries on 5 continents
      • 20,000+ employees
      • Headquartered in Boston; office around the world
      • Founded 1951
      © 2009 Prescient Digital Media
    • 5. A NEW INTRANET THE PROJECTS OF ALL PROJECTS
    • 6. Intranet value
      • Intranets and corporate portals are widely valued for:
        • Streamlining business processes
        • Driving operational efficiencies
        • Reducing the cost of internal business functions
        • Enhancing communications and collaboration
        • And virtually every line of business and department within an organization can benefit from the power, flexibility and bottom-line value of an intranet
      © 2009 Prescient Digital Media
    • 7. 6 True Stages of Project Management
      • Enthusiasm
      • Depression
      • Panic
      • Search for the Guilty
      • Punishment of the Innocent
      • Rewards for the Non-Participants
      © 2009 Prescient Digital Media
    • 8. Planning
      • “ Failing to plan is a plan for failure”
      • “ He who fails to plan, plans to fail”
      • “ A good plan today is better than a perfect plan tomorrow”
      • “ Toast always falls butter side down”
      © 2009 Prescient Digital Media
    • 9. Planning involves understanding ... © 2009 Prescient Digital Media
    • 10. PLANNING IS DONE. NOW WHAT?
    • 11. Governance
      • Governance Structure
      • Roles & Responsibilities
      • Supporting Documentation
      Editorial Guidelines Style Guide Intranet Policies & Procedures Goveranance 101 © 2009 Prescient Digital Media Editor-In-Chief Intranet Council Co-Champions CIO & VP Editorial Committee Corporate Communications Advisory Group HR
    • 12. Communication
      • Engaging Leadership
      • Content Owners & Contributors
      • Pre-launch: Employee communications
      • Launch
      • Ongoing; Keeping the momentum
      Our new intranet is GREAT! What new intranet ? © 2009 Prescient Digital Media
    • 13. Content
      • Content Audit
      • Content Ownership
      • Approvals & Publishing
      • Creating vs. repurposing
      • Translation
      • Archiving
      • Reviewing & Updating
      © 2009 Prescient Digital Media
    • 14. Technology
      • System Requirements
      • Resource Requirements
      • Ongoing Support
    • 15. Site Build
      • Information Architecture
      • Wireframes
      • Design
      © 2009 Prescient Digital Media
    • 16. SCOUT IRON MOUNTAIN’S NEW INTRANET
    • 17. Scout
      • Engage content owners at the start
      • Rely on your independent resources
      • Trust your sixth sense
      • Keep communication lines open
      © 2009 Prescient Digital Media
    • 18. The Intranet Gap Who is filling it for you? Users want a wiki which will require some custom development by IT.
      • Executive messaging
      • Working together
      • Balanced scorecard
      • Corporate culture
      • Employee needs
      The Business
      • OTB
      • Coding
      • HTML, XML/ XSL/XSLT, JavaScript
      • Programming hours
      • Custom build
      IT
    • 19. Planning for online success
      • An intranet is a process, not an event.
      © 2009 Prescient Digital Media
    • 20. Q&A
    • 21. Upcoming Prescient events:
      • Innovative E-HR
        • June 18-19, 2009 in Toronto, Ontario Presenter: Carmine Porco
      • Intranet 2.0 – Learnings from Europe
        • KMWorld 09, San Jose, California, November 17 - 19, 2009 Presenter: Toby Ward
      • Other Upcoming Webinar topics:
        • Intranet Search
        • Governance
        • WCMS
        • Implementing Executive & Employee Blogs
      © 2009 Prescient Digital Media
    • 22. Cathy McKnight Senior Consultant Prescient Digital Media © 2009 Prescient Digital Media cmcknight@prescientdigital.com www.PrescientDigital.com www.Twitter.com/cathymcknight www.Twitter.com/intranet2 www.Facebook.com Search & join: Intranet Global Forum