Vipul Machiwal
Sagar Joshi
Prakhar Swaroop
Praveen Sidola
GENERAL CONDITIONS OF CONTRACT
Objective
Contract conditions, usually included in the book of specifications (or in the
ac...
High level Service description
Service description focuses on helping organizations for sustainable
improvement and develo...
COLLABORATION, RELATIONSHIP MANAGEMENT AND
GOVERNANCE
Collaboration - Working together to achieve a goal
Relationship - ma...
COMPENSATION
A compensation is usually made in exchange for the provision of goods, services or both, or to
fulfil a legal...
CONTRACT SCHEDULE
In project management, a schedule consists of a list of a project's terminal elements with intended
star...
HEALTH, SAFETY, ENVIRONMENT AND SECURITY
cross-disciplinary area concerned with protecting the safety, health and welfare ...
SERVICE LEVELS AND REPORTING
It is part of a service contract where the level of service is formally defined, it is a nego...
GEOGRAPHIES IN SCOPE
Due to globalization it is necessary to understand the global reach of organization
Objective
• Geogr...
PROCESSING OF PERSONAL DATA
extended the safeguards for everyone's & organization rights and fundamental freedoms, and in
...
ADMINISTRATION REQUIREMENTS
Administration requirements facilitate organisation, people and other resources toward common
...
CHANGE REQUEST TEMPLATE
Change Management aims to ensure that standardised methods and procedures are used for
efficient h...
EXIT MANAGEMENT
An exit management facilitate the organization to “leaving one's current situation, either after a
predete...
TRANSITION AND TRANSFORMATION PLAN
Transition – To accept As-Is infrastructure
Transformation – paradigm shift from existi...
SUBCONTRACTORS
A subcontractor is an individual or in many cases a business that signs a contract to perform part
or all o...
COMPANY PROVIDED ITEMS
bilateral sharing of tangible & intangible items which facilitate the objective
Objective
• Items &...
STANDARD BANK GUARANTEE
A guarantee by bank (banker's guarantee) is a written undertaking in which bank agree to make
stip...
PARENT COMPANY GUARANTEE
A parent company guarantee (PCG) is a guarantee by a parent company of a contractor’s
performance...
Contract an obligation
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Contract an obligation

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Contract an obligation

  1. 1. Vipul Machiwal Sagar Joshi Prakhar Swaroop Praveen Sidola
  2. 2. GENERAL CONDITIONS OF CONTRACT Objective Contract conditions, usually included in the book of specifications (or in the accompanying architectural drawings) of a contract, that set the minimum performance requirements for the contractor. These conditions also include the rights and responsibilities of the parties involved Source: http://www.businessdictionary.com/definitiongeneralconditions.html#ixzz1xGnjIxaR
  3. 3. High level Service description Service description focuses on helping organizations for sustainable improvement and development .It relies largely upon a market-driven approach for value addition Objective • Main principles the Parties have determined to be important to ensure successful deliveries and relationship • Guiding principles express the overall intentions for this Contract and do not alter the meaning of the terms and conditions under this Contract • Delivery Model Proposed • Obligation • General requirement of services Topics Covered General, About Customer ASA, Scope of Contract overview, Company and Contractor obligations, General requirements for infrastructure services , Service Options, Compliance and audit requirements
  4. 4. COLLABORATION, RELATIONSHIP MANAGEMENT AND GOVERNANCE Collaboration - Working together to achieve a goal Relationship - managing a interactions with stakeholder Governance - decisions that define expectations, grant power, or verify performance Objective • Describes the duties and responsibilities of Contractor and Company related to collaboration, relationship management and governance Topics Covered • Relationship and governance model • Multi-vendor relations
  5. 5. COMPENSATION A compensation is usually made in exchange for the provision of goods, services or both, or to fulfil a legal obligation Objective • For performance and completion of the Work, Contractor shall be paid in accordance specific agreement. Topic Covered • Condition Of Payment • Contract Price • Invoicing & Payment • Rate & Unit Prices
  6. 6. CONTRACT SCHEDULE In project management, a schedule consists of a list of a project's terminal elements with intended start and finish dates Objective • Time Lines od Project • Milestone Topic Covered • Validity Of Contract • Options • Delivery Schedule of Transitions
  7. 7. HEALTH, SAFETY, ENVIRONMENT AND SECURITY cross-disciplinary area concerned with protecting the safety, health and welfare of people engaged in work or employment Objective • Secure Working Environment • Friendly environment for all stakeholder Topic Covered • Health, Safety and Environment • Security • Company’s corporate security principles • Security review and risk analysis • Physical security • Investigating Security Incidents
  8. 8. SERVICE LEVELS AND REPORTING It is part of a service contract where the level of service is formally defined, it is a negotiated agreement between two parties, where one is the customer and the other is the service provider Objective • Identification SLM in AS-IS • Specified SLM in contract duration Topic Covered • Service Levels and service level management • Overall Service Levels • Measurement and validation of Service Levels • Service Level Review • Investigating failures to meet the Service Levels • Reporting • Specific Service Levels • Service Level credits
  9. 9. GEOGRAPHIES IN SCOPE Due to globalization it is necessary to understand the global reach of organization Objective • Geographies in scope as of effective date of the Contract Topic Covered • Employees pr. Country • Data Centres • Local Infrastructure Coordinator • FMS Organization • Data Centre/ Computer Rooms Overview
  10. 10. PROCESSING OF PERSONAL DATA extended the safeguards for everyone's & organization rights and fundamental freedoms, and in particular the right to the respect for privacy, taking account of the increasing flow across frontiers of personal & business data undergoing automatic processing. Objective • Agreement between “Data Exporter & Data Importer” Topic Covered • Definitions • Detail Od data Transfer • Third Party beneficiary clause • Obligation
  11. 11. ADMINISTRATION REQUIREMENTS Administration requirements facilitate organisation, people and other resources toward common goals and objectives. Objective • To create friendly external & internal environment • Specific guideline for working environment Topic Covered • Ethics, Anti Corruption, Human Rights • HSE • Personnel • Training • Employment Contract/ Industrial Disputes • Representatives
  12. 12. CHANGE REQUEST TEMPLATE Change Management aims to ensure that standardised methods and procedures are used for efficient handling of all changes. A change is an event that results in a new status of one or more Configuration items (CIs), and which is approved by management, cost-effective, enhances business process changes (fixes) – all with a minimum risk to IT infrastructure Objective • Specific format which use to identify & specify change & its ownership Topic would Covered • Type of change • Impact • Impact Analysis • Decision • Approval & Amendment
  13. 13. EXIT MANAGEMENT An exit management facilitate the organization to “leaving one's current situation, either after a predetermined objective has been achieved, or as a strategy to mitigate failure” Objective • to ensure that Termination of any On-going Service comprised by the Contract is conducted in a proper, seamless and secure manner in order to ensure that the Company’s business is not detrimentally affected by the Termination. Topic Covered • Exit management phases • Termination • Exit Management Principles • Hardware, Software, Data, Documentation etc • Analysis phase • Exit Plan • Limitations of liability in Exit Management • Impact Analysis
  14. 14. TRANSITION AND TRANSFORMATION PLAN Transition – To accept As-Is infrastructure Transformation – paradigm shift from existing to new Objective • Identify requirements both for a Transition Project and a Transformation Project. • Describe the pathway for T&T Topic Covered • Transition and Transformation methodology and plan • General Roles and Responsibilities • Transition and Transformation Project organisation • Hardware, Software, Data, Documentation etc • Requirements to the Transition and Transformation Project
  15. 15. SUBCONTRACTORS A subcontractor is an individual or in many cases a business that signs a contract to perform part or all of the obligations of another's contract Objective • Specify the role & Responsibility of Appointed Subcontractor Proposed Subcontractor Topic Covered • Specific document for both • Agreement & Description which would be applicable (vary case to case)
  16. 16. COMPANY PROVIDED ITEMS bilateral sharing of tangible & intangible items which facilitate the objective Objective • Items & services company provide to contractor • Deliverable Contractor provide to company Topic Covered • Policy & Governance • Communication • System & IT • Miscellaneous
  17. 17. STANDARD BANK GUARANTEE A guarantee by bank (banker's guarantee) is a written undertaking in which bank agree to make stipulated payments on company behalf if company fail to fulfill or carry out specified terms of a contract Objective • Risk Mitigation Topic Covered • Specific format for purpose
  18. 18. PARENT COMPANY GUARANTEE A parent company guarantee (PCG) is a guarantee by a parent company of a contractor’s performance under its contract with its client, where the contractor is a subsidiary of the parent company Objective • Risk Mitigation Topic Covered • Specific format for purpose

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