For each application, inputs, reports which are processed by online transaction processing (OLTP) system, are determined.
The first objective is that the system designer develops the applications with the objective of accounting the transaction based results and providing the reports.
The second objective is to provide a query system for assessment of the status on record, result or document. The system provides on the spot screen display showing a status, such as stock of an item, balance of an account, position of purchase order and so on.
The third objective is to provide a system of analysis of processed data for certain business trends or results. The analytical information provides support for decision making in the Decision Support System (DSS) .
The fourth objective is to provide control information to ensure that the business runs as per the plan, progresses in a set direction and achieves the goal.
The report generation is decided on the basis of certain business information needs. These needs are statutory compliance (legal agreement), Knowledge update, operation management, decision analysis, control and action.
The reports are designed for screen display or for print. The contents of the reports are decided as per users of the information. The frequency, duration and coverage of the report is decided as per the user requirements.
iv) Control : These applications are developed to control production
programme, production capacity and quality of production.
Unnecessary product rejection for material
Continuous significant deviation from standard production rate
Increase large number of orders
C) Reports :
i) Statutory reports :
There are very few areas in production management which require information for reporting authorities under the category of Statutory reports. There are some industries, which require to keep the account of raw material and finished goods and submit the report to the Government.
Information updates :
The information is kept up-to-date enabling the managers in the production function to plan the production properly by using the standards.
Operation updates :
These reports provide information on day to day events. Production per day, the rejection by process or job, the machine breakdown, the jobs completed and so on is collected and reported as the latest update.
The decision analysis applications provide the reports with specific key decisions in the production function. The DSS are used to enable the management to take decisions. The analysis through DSS helps to make decisions.
v) Action reports :
These reports provide information update on the implementation scenario of decisions. The reports inform whether the decision has resulted into expected performance. The information provides the knowledge whether the implemented decision is proper or not.
The query may be on an item searching the latest purchase price or it may be on an item searching a price in a particular purchase order
placed on a particular supplier.
The query could be a processed of searching information on, say the no. of stock outs in the last six months of a particular item.
iii) Analysis :
The first major decision in the function is ‘price’ of an item. The prices may vary from suppliers to suppliers.
The second major decision has to take , is stocking of items.
The third major decision has to take, is on system of controlling the item.
iv) Control :
The performance of the material management function is to
evaluated on four accounts, capital inventory, no. of stock outs, cost of purchase and consistency and dependability of suppliers. The control application help in making and implementing these decisions.
The Marketing management function deal with satisfying the consumer.
The scope of marketing management function starts from identifying the need of customer, developing product concept, designing the product, positioning the product in the market and selling at appropriate price.
The queries in the marketing management are on customer, price, product, stock and sale.
The query may be on order pending position followed by whether stock exists for the order or not.
If the customer order is to be fulfilled by manufacturing then whether manufacturing order is issued and if so, then what is its status.
iii) Analysis :
The complex decisions are price increase or decrease, deciding on the new product, packaging, distribution channels, product positioning. These decisions have future effects on the marketing performance.
iv) Control :
In marketing management, there are no. of factors, which needs to be controlled for achieving business goals.
These factors are Sales versus Budget, Marketing Cost versus Budgeted Cost, Product Sale versus Target fixed Sale.
This helps to take specific decision and action in the area of shortcoming or failure.