How Social Discovery is Advancing E-commerceCo-hosted by2/2/2012
Today’s Speakers          Andy Katzman          Platform Partnerships         Nadim Hossain         Vice President, Market...
Today’s Webinar Agenda                                 1. The State of Social Commerce                                 2. ...
Social Commerceand Timeline Apps Andy Katzman Manager, Commerce Partnerships
800M+ users worldwide               >50% return daily
The Web is reorganizing    around people
The Web is reorganizingaround people  Browse    Searc     Discover              h  90’s       00’s         10’s
Social Commerce  Tupperware   Online shopping    Parties
Shoppers are                                                              And they’re more                                ...
It’s happing on now
Turn the marketing funnel intoa viral loop                        Awareness   awareness                                 In...
Offline/e-commerce sites arecompeting to become the firstsocial commerce site“There won’t be commerce without social.”    ...
3 Pillars to Social Commerce            Influence through Friends            Friend influence built into your commerce    ...
Timeline and Timeline Apps
Timeline
Timeline apps: Apps bring your timelineto life
Timeline apps are about…          Self Expression   Tell your story and express                 what you love             ...
f8 2010: Open Graph launches                     News Feed              Like                     Profile
f8 2011: Expanding Open Graph                     Ticker                     Newsfeed                              David N...
How does this work
Ticker     TimelineNewsfeed
How to get started?Check out some Timeline Apps athttps://www.facebook.com/about/timeline/apps
How to get started?And learn more about the technical details athttps://developers.facebook.com/docs/opengraph/
Stay up to date by liking:  https://www.facebook.com/commerce   https://www.facebook.com/platform
How Social Discovery is Advancing E-commerceNadim HossainVice President, Marketing
World’s Largest Social Commerce Network5,500+ Brands                                    facebook.com/PowerReviews
Social Discovery and E-commerceTraffic x Conversion x Average Order Value                    =                Sales       ...
Facebook Drives Meaningful Traffic                           facebook.com/PowerReviews
Facebook Accounts for More Than 15% of         Referral Traffic to Etsy and Forever 21Source: Compete Data 2010           ...
Amazon.com Received 7.7% of Traffic fromFacebook                 Facebook referral traffic                 to Amazon rose ...
The Top Internet Retailers see significantreferral traffic from Facebook           The Top 200 Internet Retailers         ...
Sharing is growing exponentially                                                         800MSource: Facebook announcement...
New Facebook Features Encourage Sharing                                                                  1. Original Frien...
2010Today   The web is moving to social discovery                                        facebook.com/PowerReviews
Social Commerce Winners                          facebook.com/PowerReviews
Facebook Profiles               A                       C               BA    CB                            facebook.com/P...
Facebook Profiles – Login/ShareB                            facebook.com/PowerReviews
Step2 Results          Step2 Results300%       Increase in revenue from           Facebook-referred visitors              ...
Facebook Sharing    AA        BB                       facebook.com/PowerReviews
Get Advice from FriendsA                     facebook.com/PowerReviews
Social Discovery                      A    A         BB                           facebook.com/PowerReviews
Social DiscoveryA                       facebook.com/PowerReviews
Social DiscoveryB                       facebook.com/PowerReviews
PowerReviews’ Open Network Results                The Results            57%     of all verified reviews are              ...
Tip 1: Integrate Facebook Login Today                               facebook.com/PowerReviews
Tip 2: Integrate Facebook ConnectionsThroughout the Shopping Experience                                facebook.com/PowerR...
Tip 3: Start using new Facebook featuresthat promote social discovery                                facebook.com/PowerRev...
Q&A – 10 Minutes                              Thank you.                              Thanks for attending. Please take a ...
How Social Commerce is Advancing E-Commerce
How Social Commerce is Advancing E-Commerce
How Social Commerce is Advancing E-Commerce
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How Social Commerce is Advancing E-Commerce

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With over 800 million users, Facebook is a popular social media site for consumers, but what does this mean for e-commerce? What place does Facebook hold in your social strategy and how can you leverage the latest Facebook features to drive traffic and sales?

Please join Facebook’s Andy Katzman and PowerReviews’ VP of Marketing, Nadim Hossain, for a 60-minute webinar, as we explore the following:

- How the Web is Evolving from Search to Discovery
- Social Commerce and Marketing with Viral Loops
- 3 Tips to Drive More Sales with Social Discovery

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  • Title Slide:Insert Company Name, Date, and Logo
  • Welcome everyone. Thanks for joining us for today’s Webinar. We invite you to share your live thoughts with us and other members of the audience with the twitter hashtag displayed here. FBXplodes. Today’s speakers are Blake Brysha and myself, Nadim Hossain.Today, we’re here to talk about the remarkable phenomenom that is Facebook. It’s a very popular topic. In fact, today, we have the biggest ever Webinar audience, with over 800 registered.First we’ll see just how this explosion in sharing is happening.Second, we’ll look at the impact on e-commerce – many of you in the audience are eager to here about this.Third, we’ll give you a few examples of companies that are successfully tapping into this trendAnd finally,before we turn to Q&A, we’ll give you 3 valuable tips from our experience and analysis – you won’t want to miss that part, or indeed, any of it.
  • Thank you, Andy. We’re privileged to be one of a few preferred partners with Facebook and happy to have you on the webinar today. Andy covered some great content, showed us how facebook is making commerce social again, and introduced some exciting new features.I’m now going to spend some time reviewing what this means for e-commerce, show you some examples of clients doing social commerce well, and leave you with 3 tips that you can use today to start selling more with social.Just as Facebook Timeline helps users tell their stories, PowerReviews is focused on Social that drives sales, focused on building products that help consumers tell their stories that, in turn, drive other consumers TO BUY.I’d also like to remind you to continue asking questions either through the GoToWebinar module or on the PowerReviews Fan Page, and we’ll get to them at the end with a brief Q&A.
  • So while you all likely have heard are thing or two about facebook, I wanted to spend a brief moment interviewing my company.PowerReviews is the world’s largest social commerce network. - we power social commerce on more than 5,500 sites - including organizations of all sizes. - Some of the world’s largest sites, such as Staples and REI. - The in between: Callaway Golf and Forever 21 - As well as smaller companies such as Sanrio, makers of Hello Kitty, and the only Natural Pet Store. - we feel priveleged to work with such a wide range of clients because it gives us the opportunity to draw inspiration from companies of all sizes.And it’s not just our customers validating our success…We are grateful to have received recognition from thought leaders, such as Gartner, TechCrunch and The New York Times.And won a few awards along the way
  • So without further ado, WHAT DOES ALL THIS INNOVATION coming out of companies like Facebook and PowerReviews mean for e-commerce?The easiest way to understand is to look at the basic equation for e-commerce sales:Traffic * Conversion * Average Order Value = SalesIf you can impact any one of these metrics in a positive way, you will increase salesSo where does facebook come into the picture?NEXT SLIDE
  • The reality is that Facebook can impact all of those metrics, but the most significant business benefit, proven time and time again… Facebook Drives Meaningful referral traffic. In this example, we show how a look at Etsy, an arts & crafts marketplace is using the Like button to create a viral loop:When Jessica finds an item she likes on etsy, with the click of a button, she can like that productThis like then appears in her friends newsfeeds, with multiple links back to Etsy.comThe introduction of the like button marked a fundamental shift in not only the way we share, but the way social networks can be implemented to enhance the e-commerce experience and increase traffic.NEXT SLIDE
  • And the traffic Etsy saw as the result of introducing the like button was not insignificantIt was so significant, in fact, that Etsy saw 15% of referral traffic coming from FacebookThis was even more than the amount referred from GoogleForever21, a client of PowerReviews saw even more referral traffic from Facebook, at over 17%But you might say that Etsy and Forever 21 are niche brands, with a social-savvy audience, can that success be recreated for a more mainstream assortment of products?NEXT SLIDE
  • Well it turns out that even Amazon.com—the largest online retailer in the universe – is receiving a lot of traffic from FB.Based on a study from ComScore and JP Morgan, in October 2010, Amazon saw 7.7% of its traffic being referred from FB, a 328% growth from the previous year.NEXT SLIDE
  • Finally, if you’re still not convinced, 88% of the Internet Retailer Top 200 sites are now integrated with FacebookThese sites, on average, have seen an increase of 236% in referral traffic from FacebookFacebook is driving significant, net new referral traffic for online brands, retailers, and other sites – big and small.NEXT SLIDE
  • What accounts for the dramatic increase in traffic to e-commerce sites over the past few years?You might not be surprised to find that it’s directly correlated to a rise in sharing.Amazingly, facebook sharing is growing even faster than their remarkable user growth.So much so, that sharing is growing EXPONENTIALLY – not as a figure of speech, but quite literally.Here, the steep, almost asymptotic yellow line shows you what sharing growth looks like vs. user growth.According to Facebook, 4 Billion things are shared everyday, almost one share for every human being, a number which they expect to double year over yearWhat is driving this exponential growth in sharing at an even faster rate than users?NEXT SLIDE
  • Simply put: Facebook has been creating ever newer features that encourage all of us to shareIf you take a stroll down memory lane: originally, all you had as a user was the ability to edit your profile and add friends. Back in 2004, the rate of sharing was only 0.1 things/day/person. Today, according to FB, it’s over 30X that number.This is possible because facebook added the ability to Share photos, videos + status updates added the newsfeed to make discovery of new things easiercreated the ability for third parties to build on FB AND lowered the barriers to sharing with lighter weight means of interacting; The Like button, for exampleSo Facebook is making it easier to share and consume more and more contentIn doing so, they’ve forever changed how consumers discover your products and shopNEXT SLIDE
  • To echo Andy’s point from earlier, The web is moving to social discovery Learning about products from friends and other trusted online voices For more than 15 years, the web has been about search: people using search engines to find what they were looking for online Now, consumers are increasingly becoming comfortable letting content find them via social networks and more relevant on-site personalization In the past, a consumer would have to know what they’re searching for, type it into Google, before finding their way to your site NOW, a consumer may not know that they’re looking for a Callaway Diablo Driver, In seeing friends activity around your product on Facebook (Likes, Videos, reviews, comments, etc.), consumers can discover the never knew they were looking for- As Facebook adds more content items to the open graph, there’s more available to share and more opportunities for you to get in your customer’s newsfeeds, tickers and timelines With the introduction of new features and content items from Facebook we can expect to see more and more content shared to Facebook from across the web.- BUT this explosive trend in content sharing is not only evident between the 4 blue walls of Facebook The shift is happening ONe-commerce sites, as well The introduction of the Open Graph has made it possible for social commerce leaders, like PowerReviews, to blend Facebook content with native brand and retailer content The result is a more compelling on-site experience, that encourages both sharing and purchases NEXT SLIDE
  • With that, I’d like to take a look at a few PowerReviews clients who are doing some exceptionally innovative things with social Based on the Open Graph, PowerReviews taps into the consumer’s community of choice, to remove barriers to sharing from within the e-commerce experience create greater contextual relevance on e-commerce sites We’ll then review some results that they’ve seen from their integration Before moving into 3 Actionable tips to help you drive more salesNEXT SLIDE
  • For our first example, we’ll take a look at Step2, the largest American manufacturer of preschool and toddler toys - To the left, you see Step2’s product page, where they've got multiple hooks for browsers to share and interact with Facebook FROM THEIR SITE - To the right, you’ll see reviewer profile from “Momof2” - After submitting a review, a user has the option to Login and verify their review with Facebook through the PowerReviews solution - The result is a more compelling user profile - Start with the Profile Image, it looks just like Facebook because it’s pulled from Facebook, and arguably the most important element to lend credibility to content - Next, you’ve got more info about the reviewer (nickname, where they’re from, and a little bit about them as it relates to the product) - Blending Facebook data with Step2’s own native data, we know that “Momof2” has actually purchased the product and is badges as such - Finally, based on her connection to Facebook, we can build a complete profile of “Momof2” over time with the ability to see all reviews and contributed content that she submits over time. - If a browser identifies with “Momof2” and decides that they’d like to be notified as she submits content, they can click “Follow Me” to get updates the next time she writes a reviewNEXT SLIDE
  • What makes these connections possible? As I mentioned briefly, after submitting a review, a user is prompted not only to verify their reviewNot only that, but they have the option to post their review to Facebook This shared review will then show up on their Timeline and in the newsfeeds of their friends Driving more traffic back to your siteIt’s important to integrate Facebook login in meaningful places throughout your shopping experience, when engaged users will be likely to share Post- review is a great example because someone’s taken the time to write a review and will likely to want to share with their friends Another meaningful spot is post purchase, after someone’s made the decision to buy, there’s a stronger chance that they’ll be willing to share, compared to when they’re casually browsing your site.NEXT SLIDE
  • Step2 saw some incredible results integrated with PowerReviews, that we’re proud to say were published in a recent issue of Inc. Magazine: - In addition to an increase in referral traffic… - Step2 saw a 3X (!) increase in revenue from these referred visitors! - To re-iterate, 90% of consumers trust online recommendations from friends - When you combine this with the #1 social tool, customer reviews, you have a powerful driver of purchasesNEXT SLIDE
  • - For our second example, we'll take a look at Advance Auto Parts, specialists in aftermarket auto parts for more than 75 years with 3,500 stores across the US. - Advance Auto Parts is also a client and doing some innovative things with PowerReviews and Facebook’s Open Graph - While we saw sharing functionality as it relates to reviewers with Step2, NOW we’ll take a look at the features of PowerReviews solution that promote sharing from browsers: A) The ability to get advice from friends – - If a browser is on the fence about a given product, with the click of a button they can post a question to their Timeline - So that Facebook Friends to weigh in on a purchase decision - More on this feature in a moment B) Using PowerReviews, a browser can comment on a review via Facebook which then appear in the newsfeed with links back to your product page These two examples are notable because they’re moving beyond the ability to Like or Share an entire page, which has become so common via the Like and Share buttons to giving browsers the ability to share INDIVIDUAL pieces of content within a page- Important to note is that they’re not just slapping Facebook sharing functionality for the hell of it- They’re integrating sharing in a thoughtful way, that promotes their business objectives by allowing browsers to connect with trusted peers at a meaning point in the viral loop NEXT SLIDE
  • Digging a little deeper into the “Get Advice from Friends” feature If Blake’s looking for any product, a replacement car battery in this example, he can post a question to Facebook without ever leaving Advance Auto Parts In this case, he’s wondering whether any of his MANY (just kidding) friend have had experience with the Autocraft brand He’s also wondering if the battery will hold up well in the winter because he plans to spend a lot of time in Tahoe His question is posted on his timeline and in the newsfeed of friends, where Stefanie sees it, mentions that she’s had hers for a handful of years and never had a problemBlake sees this update, either via his mobile, email, or facebook update, feels satisfied with the response and clicks through the link to BUYNEXT SLIDE
  • - For our third and final example, we’ll take a look at Staples, the #2 internet retailer (second only to Amazon), doing some incredible stuff with Facebook and PowerReviewsIn this example, we’ll focus on the PowerReviews features most closely linked to Social Discovery, the topic of our webinar today Through our two features highlighted here, browser have the ability to learn more about a product over time, where they’re spending their time online – ON Facebook- Of course we’d like a browser to buy on the spot, our research has shown that it typically takes consumers a few days to make a purchase decision While Staples may hope that a browser considering a purchase is spending those few days on Staples.com – we all know they’re not What we do know is that 25% of time online these days is spent on social networks + Facebook Therefore, it’s increasingly important to be present on facebook to be top of mind when your customer are ready to make a purchase decisionHere we highlight two of PowerReviews’ social discovery features: Follow New/Trending Products and Subscribe to Reviews - Both of which we’ll dive a little bit deeper into in the slides that followNEXT SLIDE
  • For our first feature, we’ll take a look at “Follow New and Trending Products”: - Let’s say Shopper A is in the market for an All-in-One printer, but not sure which brand or features they should be interested in - What they may know is that they’re definitely looking for an all-in-one printer, which they have the option to follow or drill down through categories to get as specific as they’d like - When a new review is written within the selected category, Shopper A will receive an update in their newsfeed to further educate them about the category, shown the the right: - The update will show: - Product Name/Image - Brand - How many stars the product received - A snippet of the review and pros/best uses of the product - And, of course, multiple links back to your product pageNEXT SLIDE
  • For our second example, we’ll take a look at the Subscribe to Reviews feature: - This feature is perfect for Shopper B, who’s 90% sure they want to purchase this product, but needs a little more time to research - With the ability to subscribe to reviews, Shopper B will receive updates directly to their newsfeed as new reviews are written around a product of interest - On the right you’ll see how the review update renders on Facebook, again with the product image, your logo, and all the pertinent information needed to move shopper B to buy and turn social into sales
  • We’ve looked at some great examples here and we’ve seen some great results across our network with clients using our Facebook products. For example: - 57% of all verified reviews are shared to Facebook – more than half of verified reviews are posted to Facebook - 70% of all reviews shared to Facebook spur further engagement – content is not just sitting there, untouched. Shared PowerReviews content drives action, either through likes or comments, and further interaction with your brand - 5X more content shared through PowerReviews Facebook Integration compared to traditional methods – a simple sharethis button is no longer enough and inhibiting you from getting your content into customers newsfeeds; Facebook Login integration removes barriers to sharing and gives you greater presence in the newsfeed of potential customers - Finally, the value of a review shared to Facebook is $15.72. Think about that… EVERY review shared can generate an additional 15 dollars and 72 cents in SALESSo I want to close by reviewing a few tips that, if you’re not already, you should take advantage of today to start selling more with Facebook.NEXT SLIDE
  • TIP 1: Integrate with Facebook Login Today - Whether it's allowing your users to connect with Facebook Login, Enhancing your customer reviews with PowerReviews, or your own creative application - It's essential to start making connections to your customers on Facebook today: - not only for the near-term benefits, removing barriers to social sharing and improved on-site experience - but to set your company up to take full advantage of new apps and content types available on Facebook's Open Graph as they’re releases - Facebook Login is standard in PowerReviews’ Facebook integrationNEXT SLIDE
  • TIP #2: Integrate Facebook Connections throughout the shopping experience - On the product page with the like button is great, but go beyond that - On specific pieces of content within the product page (like the customer reviews) - On your post-purchase or post-review submission pagesWhat you SHOULD NOT do is slap a ShareThis button up wherever you feel like it. This may drive a share or two along the way But to reach any source sort of critical mass of shared content, it’s not the ticket With the combination of Facebook Login and thoughtfully integrated sharing options, you will no doubt see an increase in shared content and, in turn, more, qualified referral traffic back to your siteNEXT SLIDE
  • Finally, Tip #3: Start using new Facebook features that promote discovery on Facebook – where your customers and prospective customers are spending the majority of their time - Whether it’s through Timeline Apps on Facebook or on-site features from PowerReviews: - Such as follow reviews, trending categories, or individual reviewers - Make it effortless for your customers to subscribe to updates from your company, whatever they may be - Reach your customers where they’re spending the majority of their time - Promote Social Discovery and turn social into salesThank you all for your time today. At this point, I’m going to turn things back over to Jess who will moderate a brief Q&A Session.NEXT SLIDE
  • Transcript of "How Social Commerce is Advancing E-Commerce"

    1. 1. How Social Discovery is Advancing E-commerceCo-hosted by2/2/2012
    2. 2. Today’s Speakers Andy Katzman Platform Partnerships Nadim Hossain Vice President, Marketing facebook.com/PowerReviews
    3. 3. Today’s Webinar Agenda 1. The State of Social Commerce 2. Timeline & Timeline Apps 3. The Expanding Open Graph 4. Social Discovery & E-commerce 5. Social Discovery WinnersTo submit questions during the 6. 3 Tips to Sell More withwebinar, please post them to: Social Discoveryfacebook.com/PowerReviews 7. Q&A – 10 Minutes facebook.com/PowerReviews
    4. 4. Social Commerceand Timeline Apps Andy Katzman Manager, Commerce Partnerships
    5. 5. 800M+ users worldwide >50% return daily
    6. 6. The Web is reorganizing around people
    7. 7. The Web is reorganizingaround people Browse Searc Discover h 90’s 00’s 10’s
    8. 8. Social Commerce Tupperware Online shopping Parties
    9. 9. Shoppers are And they’re more They’d rather get it looking for likely to buy from friendsrecommendations because of it 64% 90% 67%shoppers read reviews always of consumers online trust of shoppers spend more recommendations from online after getting or most of the time before people they know recommendations from their making a purchase decision online community of friends (e-tailing group, 2010) (econsultancy, Jun 2009) (Internet Retailer, September 2009)
    10. 10. It’s happing on now
    11. 11. Turn the marketing funnel intoa viral loop Awareness awareness Interest interest decision action Decision Recommendation Action
    12. 12. Offline/e-commerce sites arecompeting to become the firstsocial commerce site“There won’t be commerce without social.” SVP Walmart Global e-commerce group“Social shopping today is where online shopping was beforeAmazon came on the scene. The Amazon of the space has yet to be built.” SVP Walmart Global e-commerce group“Social commerce is a top level priority initiative.” VP eBay Head of North America
    13. 13. 3 Pillars to Social Commerce Influence through Friends Friend influence built into your commerce experience Personalization Identity on Facebook & Customized shopping experiences Social Marketing Engine Leveraging the power of social influence
    14. 14. Timeline and Timeline Apps
    15. 15. Timeline
    16. 16. Timeline apps: Apps bring your timelineto life
    17. 17. Timeline apps are about… Self Expression Tell your story and express what you love Discovery Discover new things through your friends
    18. 18. f8 2010: Open Graph launches News Feed Like Profile
    19. 19. f8 2011: Expanding Open Graph Ticker Newsfeed David Nguyen listened to songs on Spotify Spot ify Timeline
    20. 20. How does this work
    21. 21. Ticker TimelineNewsfeed
    22. 22. How to get started?Check out some Timeline Apps athttps://www.facebook.com/about/timeline/apps
    23. 23. How to get started?And learn more about the technical details athttps://developers.facebook.com/docs/opengraph/
    24. 24. Stay up to date by liking: https://www.facebook.com/commerce https://www.facebook.com/platform
    25. 25. How Social Discovery is Advancing E-commerceNadim HossainVice President, Marketing
    26. 26. World’s Largest Social Commerce Network5,500+ Brands facebook.com/PowerReviews
    27. 27. Social Discovery and E-commerceTraffic x Conversion x Average Order Value = Sales facebook.com/PowerReviews
    28. 28. Facebook Drives Meaningful Traffic facebook.com/PowerReviews
    29. 29. Facebook Accounts for More Than 15% of Referral Traffic to Etsy and Forever 21Source: Compete Data 2010 facebook.com/PowerReviews
    30. 30. Amazon.com Received 7.7% of Traffic fromFacebook Facebook referral traffic to Amazon rose 328% year over year. Source: comScore and J.P. Morgan (January 2011). facebook.com/PowerReviews
    31. 31. The Top Internet Retailers see significantreferral traffic from Facebook The Top 200 Internet Retailers integrated with Facebook see 236% increase in referral traffic from Facebook, on average. Source: Facebook, December 2011 facebook.com/PowerReviews
    32. 32. Sharing is growing exponentially 800MSource: Facebook announcement livestream, July 6, 2011 facebook.com/PowerReviews
    33. 33. New Facebook Features Encourage Sharing 1. Original Friends 2. Photos 3. Newsfeed 9 4. Facebook Apps 8 7 6 5. Like Comments 5 4 2 3 6. Like Button 1 7. Groups 8. Messages 9. New F8 FeaturesSource: Facebook announcement live stream, July 6, 2011 facebook.com/PowerReviews
    34. 34. 2010Today The web is moving to social discovery facebook.com/PowerReviews
    35. 35. Social Commerce Winners facebook.com/PowerReviews
    36. 36. Facebook Profiles A C BA CB facebook.com/PowerReviews
    37. 37. Facebook Profiles – Login/ShareB facebook.com/PowerReviews
    38. 38. Step2 Results Step2 Results300% Increase in revenue from Facebook-referred visitors #FBCommerce
    39. 39. Facebook Sharing AA BB facebook.com/PowerReviews
    40. 40. Get Advice from FriendsA facebook.com/PowerReviews
    41. 41. Social Discovery A A BB facebook.com/PowerReviews
    42. 42. Social DiscoveryA facebook.com/PowerReviews
    43. 43. Social DiscoveryB facebook.com/PowerReviews
    44. 44. PowerReviews’ Open Network Results The Results 57% of all verified reviews are shared to Facebook 70% of all reviews shared to spur further engagement through Likes/Comments more reviews are shared with 5X PowerReviews Facebook integration vs. traditional methods $15.72 The value of a review shared to Facebook facebook.com/PowerReviews
    45. 45. Tip 1: Integrate Facebook Login Today facebook.com/PowerReviews
    46. 46. Tip 2: Integrate Facebook ConnectionsThroughout the Shopping Experience facebook.com/PowerReviews
    47. 47. Tip 3: Start using new Facebook featuresthat promote social discovery facebook.com/PowerReviews
    48. 48. Q&A – 10 Minutes Thank you. Thanks for attending. Please take a moment to complete our brief survey upon leaving the webinar.Today’s Speakers: Andy Katzman Nadim Hossain Platform Partnerships VP, Marketing facebook.com/AndyKatzman facebook.com/PowerReviewsFor more information on PowerReviews Social Commerce Solutions, contact: (866) 345-2461 | webinar@powerreviews.com facebook.com/PowerReviews

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