Webinar: Instant Messaging Ate My Intellectual Property
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Webinar: Instant Messaging Ate My Intellectual Property

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  • Post your questions either in the question wizard in gotomeeting or even better, use the #collab4biz on twitterInstant Messaging (IM) has transformed from simple personal conversations, into required business communication for distributed organizations. This collaboration feature has advanced even further, turning into the front-end of Unified Communications systems allowing instantaneous phone and video communication. While used in every major organization IM is overlooked as an integral part of information management. This webinar will review the benefits, take a look at the competitive marketplace (Lync, Google, Aol, Yammer, etc.) and provide key considerations of how to utilize IM in your organization.
  • How can I use this feature to enhance my organization?Where does this specific feature fit within the collaboration spectrum?What do I need to know about this?What is the competitive marketplace?How do I determine if this is a good fit for my organization?
  • Social is a smaller piece of collaboration and varying levels of communication that can be utilized throughout your organization.How do we look at the different technologies that lie on the collaboration spectrum.Compare Audience – Individual, Team, EnterpriseCompare Type of Content – Temporary to Record
  • Instant Messaging (IM) has transformed from simple personal conversations, into required business communication for distributed organizations. This collaboration feature has advanced even further, turning into the front-end of Unified Communications systems allowing instantaneous phone and video communication. While used in every major organization IM is overlooked as an integral part of information management. This webinar will review the benefits, take a look at the competitive marketplace (Lync, Google, Aol, Yammer, etc.) and provide key considerations of how to utilize IM in your organization.Where does Instant messaging fit into the specturemType of Content – TemporaryAudience - One to One, maybe quick group meetingsShort Questions/ Quick AnswersDoes not need to be recorded (sometimes it is recorded)
  • Just for reference here are the other technologies that fit within the collaboration spectrumChristian – What’ your view on the future of collaborative technologies
  • Instant Messaging has been around for awhileBenefit- Responsiveness – reduce e-mail boxThe foundation of IM started with the interconnected computers in the 1960s-70s and rapidly picked up adoption when graphic user interfaces were added in the 1990s. Think back to AOL Instant Messenger (AIM), which I've still seen in use today within a corporation. This communication method revolutionized how people could instantaneously communicate with others around the world, is still used today in many formats, but is overlooked by many organizations as an integral part of an information management strategy. As a result, most intellectual Property is flushed away in an individual’s IM cache after they've had a creative, innovative and/or problem solving conversation.
  • QUESTION: How do you think IM is being used today?
  • The point of this slide is to demonstrate that even though the user interface of a Unified communications systems may look as simple and as easy to use as Instant Messaging, there is a lot of infrastructure that needs to be implemented to make it happen. Confusing isn’t it.
  • Personal IMCorporate IMBuilt in, within applications
  • Knowledge Retention
  • Etiquette
  • IntegrationVHS vs Beta

Webinar: Instant Messaging Ate My Intellectual Property Webinar: Instant Messaging Ate My Intellectual Property Presentation Transcript

  • Social #collab4biz Webinar Series Introduction Collaboration Spectrum Overview Competition Instant Messaging & Unified Communications Social Webinar Series – Part 1 Key Considerations Take Away Social Webinar Series
  • Social #collab4biz Webinar Series Introduction Collaboration Spectrum Adam Levithan Senior Consultant Portal Solutions alevithan@portalsolutions.net @portalsolutions @collabadam Overview Competition Key Considerations Take Away Christian Buckley Chief Evangelist Metalogix cbuck@metalogix..com @metalogix @buckleyplanet
  • Temporary Social #collab4biz Webinar Series Overview Competition Key Considerations Type of Content Temporary Record Audience Record Collaboration Spectrum Type of Content Introduction Individual Enterprise Individual Team Team Audience Take Away Enterprise
  • Social #collab4biz Webinar Series Temporary Instant Message Overview Competition Key Considerations Record Collaboration Spectrum Type of Content Introduction Individual Team Audience Take Away Enterprise
  • Social #collab4biz Webinar Series Temporary Instant Message Overview Competition Key Considerations Social Online Storage Team Sites/Extranet Intranet Record Collaboration Spectrum Type of Content Introduction E-Mail Document/Record Management Individual Team Audience Take Away Enterprise
  • Social #collab4biz Webinar Series Instant Messaging Introduction Collaboration Spectrum Overview Competition Key Considerations Take Away Alevithan: Do you use Instant Messenger to communicate? SarcasticColleauge: Yes, actually I’m using Instant Messenger Right now That’s a really good point
  • Social #collab4biz Webinar Series Introduction Collaboration Spectrum Overview Competition 2004 Pew Internet & American Life surveys reveal that more than four in ten online Americans instant message (IM). That reflects about 53 million American adults who use instant messaging programs. About 11 million of them IM at work and they are becoming fond of its capacity to encourage productivity and interoffice cooperation. Key Considerations Take Away http://www.pewinternet.org/Reports/2004/How-Americans-Use-Instant-Messaging.aspx
  • Social #collab4biz Webinar Series Unified Communications Introduction Collaboration Spectrum Overview Competition Key Considerations Take Away http://www.evangelyze.net/services/microsoft-lync-deployment/#!prettyPhoto[pg_1]/0/
  • Social #collab4biz Webinar Series Features Instant Messaging Introduction Collaboration Spectrum 1-1 Chat Group Chat Custom Chat Area Status Setting Photo based contact Invite Friends Status feed History Exporting and Importing Friends List Ratings Favorites Contact Integration Overview Unified Communications Competition Take Away Make phone calls Share photo MMS Key Considerations SMS Delivery Caller ID Share video File transfer Free phone calls Share contact Share voice message Make video calls Free international calls Group calls
  • Social #collab4biz Webinar Series Introduction Collaboration Spectrum Overview Competition Key Considerations Take Away
  • Social #collab4biz Webinar Series Introduction Collaboration Spectrum Overview Competition Key Considerations Take Away Stop government staff use of instant messaging, says information watchdog Canada’s information watchdog is recommending a ban on instant messaging on federally issued BlackBerrys and other wireless devices because such messages evaporate so quickly, erasing part of the government record. (11/2013) http://www.theglobeandmail.com/news/politics/bureaucrats-using-instant-messagingto-avoid-leaving-paper-trail-information-watchdog/article15649661/
  • Social #collab4biz Webinar Series Introduction Collaboration Spectrum Overview Competition Avoid the smiley face Use the same grammar and punctuation you would in an email -- just in a more to the point form. "The occasional shortened word may be fine, but text speak and silly emoticons do not belong in the workplace," Diane Gottsman, owner of The Protocol School of Texas. Key Considerations Take Away http://www.cbsnews.com/news/7-etiquette-tips-for-iming-in-the-office/
  • Social #collab4biz Webinar Series Introduction Collaboration Spectrum Overview Competition Key Considerations Take Away Google's Gchat Replacement Doesn’t Play With Other Instant Messaging Platforms With Hangouts, Google is dropping the open XMPP messaging protocol that the company helped pioneer with Gchat. Also known as Jabber, the XMPP standard on Google Talk allowed users to chat with people who used other instant messengers. http://www.slate.com/blogs/future_tense/2013/05/29/google_hangouts_the_gchat_repl acement_isn_t_compatible_with_other_im_platforms.html
  • Social #collab4biz Webinar Series Introduction Collaboration Spectrum Overview Competition Key Considerations Take Away Take Away… • Just because most people are familiar with using Instant Messaging doesn’t mean they’re doing it appropriately • Standardize across your organization so it is less of a distraction • Teach how to create ad hoc meetings for small groups • Push conversation to IM • Etiquette
  • Social #collab4biz Webinar Series Introduction Portal Solutions’ Webinar Dates March 4 Collaboration Spectrum Overview WEBINAR – Social Series Part 2 A Cluttered Inbox Slows Down Collaboration Featuring Adam Levithan and Rick Hinton, Portal Solutions April 1 WEBINAR – Social Series Part 3 Social Newsfeed/Micro Blogs Featuring Adam Levithan and Naomi Moneypenny, Synxi Competition May 6 Key Considerations Take Away WEBINAR – Social Series Part 4 Team Sites/Purposeful Places Featuring Adam Levithan and Benjamin Niaulin, Share GateShareGate