Solving Printer Errors and Output Management Problems

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Printing and associated functions are critical parts of productivity for many companies. If errors, downtime, and inefficiency aren't controlled, that's time and money going down the drain. Learn how OM Plus output management can smooth out your printing infrastructure.

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Solving Printer Errors and Output Management Problems

  1. 1. Solving Printer Errors and Output Management Problems Plus Technologies LLC Company Confidential - Copyright 2011 2012
  2. 2. Output Management for Businesses For many companies, print spooling and output management are critical business components. Typical output processes include: Check printing Label and barcode printing Report printing Form printing Records printing and many more Plus Technologies LLC Company Confidential - Copyright 2011 2012
  3. 3. Printing Inefficiency Affects Business All of these documents are mission-critical for day-to-day operations. Errors, downtime, and inefficiency all affect the company’s productivity – and ultimately – its bottom-dollar.  How can you get your output management under control and optimize your business? Plus Technologies LLC Company Confidential - Copyright 2011 2012
  4. 4. Upgrading Output Management SoftwareThe first step is in the software. The print spooling software on operating systems (O/S) is woefully inefficient and underequipped to meet the demand and sophistication of your business.OM Plus output management software replaces your O/S spooler to provide superior functionality and problem-solving. Plus Technologies LLC Company Confidential - Copyright 2011 2012
  5. 5. Printing Problems and Solutions OM Plus can solve many complex output management and document delivery challenges. Here are just a few example scenarios. The Problem: Managing and supporting a large enterprise’s print infrastructure is a complex task.  With an O/S spooler there is no way to know immediately when a printer is offline, jammed, out of toner, or just swamped with too many print jobs. This lack of a single infrastructure view leads to lost productivity. The Solution: OM Plus provides remote status of your entire enterprise printing environment from a single screen. It allows you to easily re-print or re-route print jobs from wherever you happen to be. Plus Technologies LLC Company Confidential - Copyright 2011 2012
  6. 6. Printing Problems and Solutions The Problem: Managing an enterprise wide print environment is a Help Desk resource drain. As a matter of fact, 40% of Help Desk Calls are related to printing problems. How much does it cost your company Help Desk to manage your company’s printers and print problems? Can you pull the statistics necessary to make efficiency decisions? The Solution: OM Plus provides remote statistics gathering and printer trouble isolation. This allows the Help Desk to better manage output management with a single view of all the company’s printing statistics. It allows printer grouping (independent of actual print servers) into manageable units and has allowed companies to reduce their print related trouble calls by as much as 50%. Plus Technologies LLC Company Confidential - Copyright 2011 2012
  7. 7. Printing Problems and Solutions More Problems:  Do your users choose printers that are not appropriate for the job they are printing?  Do users print large jobs on printers designed for departmental printing?  Would you like to be able to balance the load amongst printers automatically, or route around failed, empty, or jammed printers? OM Plus Solutions:  OM Plus provides advanced print automation. It can control not only who can print to what printers, but can stop a user from printing 1000 page jobs to a desktop printer.  OM Plus can also “round robin” print jobs to groups of printers to more evenly utilize the printers.  Additionally, OM Plus can be set up to automatically re-route a print job that is intended for a printer that has failed. Plus Technologies LLC Company Confidential - Copyright 2011 2012
  8. 8. Is OM Plus Right for Your Business? Every business is different, so there are many different problems OM Plus can tackle. The most common benefits include:  Increased Help Desk Productivity  Through simplified, centralized control with output management software  Confirmed Print Job Delivery  Through Intelligent Print Job Routing  Printer Load Balancing and Failover  Route around failed printers, reduce wait time, and avoid overload  Robust Options  Exceeds the capabilities of standard O/S spoolers. See for yourself: Download a Free Trial of OM Plus Today! Plus Technologies LLC Company Confidential - Copyright 2011 2012
  9. 9. Even More Print Solutions from Plus OM Plus DM = Delivery Manager + Advanced Delivery and Confirmation of Print Jobs (Spooler) + Management of queues + Value Add Functions e.g. – Secure Print Release, Failover, Load Balancing, Redirect, Restart, Bundling, Bursting, Tray Mgmt, Audit, Throughput Enhancement, etc OM Plus FM = Fleet Manager + Consumable Management + Device Alerts + Device Meters OM Plus RM = Report Manager + Electronic Report Distribution + Virtual Bursting + Archiving Plus Technologies LLC Company Confidential - Copyright 2011 2012
  10. 10. Support and Licensing Multiple Licensing Pricing Models – Examples:  ILF – one time fee  Subscription – 36 months  Usage Based – on # of printers  Custom Licensing – large opportunities Free Customer Evaluation  30 Day Trials Printing Support  Direct access to technician  5 x 12 hrs per day (standard)  7 x 24 available  Annual support renewals Plus Technologies LLC Company Confidential - Copyright 2011 2012
  11. 11. Plus Tech Contact Information Telephone  Toll free in North America: 877-899-7587  Local: 937-847-0614 Email  Contactus@plustechnologies.com Website  www.plustechnologies.com Plus Technologies LLC Company Confidential - Copyright 2011 2012

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