Print Value-Add for SAAS Environments

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Read this presentation to learn about printing in a SAAS environment and how to overcome related challenges.

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Print Value-Add for SAAS Environments

  1. 1. Plus Technologies LLC Company Confidential - Copyright 2014 OM Plus Delivery Manager Print Value-Add for SAAS Environments
  2. 2. Plus Technologies LLC Company Confidential - Copyright 2014  Some companies moving from “in-house” to a SAAS environment have no need for:  Server space  Enterprise Resource Planning (ERP)  Accounting App  Related tools in-house  However the need to print does not go away  Docs are created and printed in a different way in SAAS environment  Does that mean that “advanced print features” are no longer required? Print Delivery in SAAS Environment
  3. 3. Plus Technologies LLC Company Confidential - Copyright 2014 Printing in SAAS Environment Cloud App Server Windows Print Spooler User Workstation/ Browser Printer (s) Browser LAN Process Flow 1. Documents are viewed in user browser 2. “To print” documents are converted to a printable format (e.g. .xls, .pdf) at workstation 3. Printed through workstation Microsoft spooler to the printer
  4. 4. Plus Technologies LLC Company Confidential - Copyright 2014  Business Casual  Example - Microsoft docs, email, etc.  Business process is not impacted if there is a print problem  Business Critical  Invoices, pick lists, labels, checks, management reports, patient records, prescriptions, etc.  Print errors affect shipments, collections, business process, patient care, etc.  In most cases SAAS has no “enhanced” printing for these docs and uses basic spooling  Therefore - Business Critical Documents Need More Care Via Features Like  Print confirmation  Error recovery tools  Automated fail-over and load balancing  Logging  “System-wide” view of all devices and documents  Print statistics that include “back-end” systems print  Mobile or pull printing “Business Casual” vs “Business Critical”
  5. 5. Plus Technologies LLC Company Confidential - Copyright 2014  Without advanced features, the printing of business critical documents may encounter short-comings  No confirmation of print to the tray or error notification  No load balance, fail-over, restart, reprint, or redirect  Possible duplicate printing that wastes time and resources  No “system-wide” view of all devices and documents  No help-desk tools to resolve print errors  No end-user print stats for back-end systems like ERP, EMR, accounting apps, etc.  No ability for mobile or pull printing  No intelligent routing  OM Plus DM print spooling software addresses all of these needs Shortcomings of Current Process
  6. 6. Plus Technologies LLC Company Confidential - Copyright 2014 “Enhanced” Printing in SAAS Environment Cloud App Server User Workstation/ Browser Printer (s) Browser OM Plus Process Flow 1. Documents are viewed in user browser 2. To print documents are converted to a printable format (e.g. .xls, .pdf) at workstation 3. OM Plus DM replaces Microsoft spooler function 4. Confirmation to printer (note – 2 way arrows now) 5. System wide view of all printers and documents in single tool 6. Error notification and tools 7. Enhanced delivery – reprint, load balance, fail-over, context based delivery, print bundling, etc. 8. Pull Print via My-Print-Delivery 9. Private Cloud printing via i-Sat 10. Print Statistics – including all user print data
  7. 7. Plus Technologies LLC Company Confidential - Copyright 2014  Implement OM Plus DM on a Server at a local site  OM Plus DM is installed on workstation or server on end-user network  No impact on end-user printing process  End user printers are set up as “shared network devices”  OM Plus ingests documents printed via Microsoft spooler (port monitor)  OM Plus now in control of all aspects of document delivery  OM Plus now allows IT view of all documents and devices in system  Printing Statistics are captured  All needed features are available SAAS Printing – Technical Solution
  8. 8. Plus Technologies LLC Company Confidential - Copyright 2014  Benefits of OM Plus in SAAS print environments  Control of document delivery  Visibility of all docs and printers  Confirmation of print completion  Error notification  Features – load balance, fail-over, restart, reprint, redirect  Help desk tools to resolve print errors  End user print stats including those from “back-end’ systems (ERP, EMR, accounting apps, etc.)  Pull printing (My-Print-Delivery®)  Intelligent routing  Private cloud printing for remote sites Value Prop of Enhanced SAAS Printing Process
  9. 9. Plus Technologies LLC Company Confidential - Copyright 2014  Telephone  Toll free in North America: 877-899-7587  Local: 937-847-0614  Email  Contactus@plustechnologies.com  Website  www.plustechnologies.com Contact Plus Technologies

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