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Enhancing Functionality on Epic OMS: New Features for OM Plus DM

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When it comes to print management, Epic users are confronted with a range of frustrating problems. Version 2.5.0 of OM Plus DM includes several upgrades that further enhance the print management …

When it comes to print management, Epic users are confronted with a range of frustrating problems. Version 2.5.0 of OM Plus DM includes several upgrades that further enhance the print management capabilities on Epic systems.

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  • 1. Plus Technologies LLC Company Confidential - Copyright 2011Plus Technologies LLC Company Confidential - Copyright 2011Plus Technologies LLC Company Confidential - Copyright 2013 Enhancing Functionality on Epic OMS: New Features for OM Plus DM
  • 2. Plus Technologies LLC Company Confidential - Copyright 2011Plus Technologies LLC Company Confidential - Copyright 2011Plus Technologies LLC Company Confidential - Copyright 2013  Epic Electronic Medical Record Software (EMR) is a leading software application suite used by the majority of healthcare markets.  Epic consists of multiple software modules running on multiple computers with multiple print streams – allowing healthcare organizations to support an array of billing, recordkeeping, and other functions. Epic EMR SoftwareEpic EMR Software
  • 3. Plus Technologies LLC Company Confidential - Copyright 2011Plus Technologies LLC Company Confidential - Copyright 2011Plus Technologies LLC Company Confidential - Copyright 2013 Epic Output ManagementEpic Output Management System LimitationsSystem Limitations  Despite its market leading features, Epic relies on the native spooling systems found at the operating system level.  These basic spoolers are very limited. They cannot:  communicate with printers  confirm print job status  hold on to print jobs  provide extensive audit capabilities
  • 4. Plus Technologies LLC Company Confidential - Copyright 2011Plus Technologies LLC Company Confidential - Copyright 2011Plus Technologies LLC Company Confidential - Copyright 2013 More Epic OMS LimitationsMore Epic OMS Limitations When it comes to print management, Epic users are confronted with a range of frustrating problems: Multiple Failure Points:  Print Queues on multiple hosts  Large Failure Domains (one performance/failure can affect others)  Inability to provide Print Queues failover Inability to Manage/Track Print Jobs:  No confirmation of print  Inability to dynamically re-route print.  No feedback for print jobs upon failure No Confidentiality or Security features:  Audit trail  User permissions  Centralized control  HIPAA
  • 5. Plus Technologies LLC Company Confidential - Copyright 2011Plus Technologies LLC Company Confidential - Copyright 2011Plus Technologies LLC Company Confidential - Copyright 2013 OM Plus Delivery Manager (DM) integrates seamlessly with Epic software and replaces the operating system print spooler. The key benefits of implementing OM Plus for Epic are: How to Improve Epic OMSHow to Improve Epic OMS  Increased velocity, reliability, scalability  Improved print security  Enable delivery confirmation and auto rerouting and help desk notification  Enable print jobs tracking  Print stream transform to enable printing on non-pdf printers  Improved availability and systems management capability across entire print infrastructure  Ability to avoid large failures by implementing high availability and fail-over print  Simplification and streamlining of print workflows and operations by reduction of print queues on multiple hosts  Capability to support enhanced failover and load balancing capabilities for processing of production print streams  Print job retention to allow elegant recovery from failure
  • 6. Plus Technologies LLC Company Confidential - Copyright 2011Plus Technologies LLC Company Confidential - Copyright 2011Plus Technologies LLC Company Confidential - Copyright 2013 New features Included in OM Plus DMNew features Included in OM Plus DM Version 2.5.0 of OM Plus DM includes several upgrades that further enhance the print management capabilities on Epic systems: Eliminate problematic job transfer from Epic application server to Epic Print Services (EPS) server Load balance and automatic fail-over of jobs across multiple EPS Servers instances without need for hardware load balancing or clustering of EPS servers. Eliminate the need to define a new Windows queue to the EPS Server when a new printer is defined
  • 7. Plus Technologies LLC Company Confidential - Copyright 2011Plus Technologies LLC Company Confidential - Copyright 2011Plus Technologies LLC Company Confidential - Copyright 2013 New Features Cont.New Features Cont.  Monitoring and automatic notification of errors for entire path of print job from application server, through EPS process, transfer to print server, and delivery to printer  Ability to reprocess EPS jobs without having to RDP into the EPS Server itself  Define print queues one time to print server, drastically reducing queue management efforts  Automatic definition of appropriate Windows print queues to front-end Windows Print Servers when a new queue is defined to OM Plus
  • 8. Plus Technologies LLC Company Confidential - Copyright 2011Plus Technologies LLC Company Confidential - Copyright 2011Plus Technologies LLC Company Confidential - Copyright 2013 More Print Solutions from PlusMore Print Solutions from Plus OM Plus DM = Delivery Manager + Advanced Delivery and Confirmation of Print Jobs (Spooler) + Management of queues + Value Add Functions e.g. – Secure Print Release, Failover, Load Balancing, Redirect, Restart, Bundling, Bursting, Tray Mgmt, Audit, Throughput Enhancement, etc. OM Plus FM = Fleet Manager + Consumable Management + Device Alerts + Device Meters OM Plus RM = Report Manager + Electronic Report Distribution + Virtual Bursting + Archiving OM Plus SM = Stat Manager + Analyze Printer Usage + Print Counts + Data Filters
  • 9. Plus Technologies LLC Company Confidential - Copyright 2011Plus Technologies LLC Company Confidential - Copyright 2011Plus Technologies LLC Company Confidential - Copyright 2013 Support and LicensingSupport and Licensing  Multiple Licensing Pricing Models – Examples:  ILF – one time fee  Subscription – 36 months  Usage Based – on # of printers  Custom Licensing – large opportunities  Free Customer Evaluation  30 Day Trials  Printing Support  Direct access to technician  5 x 12 hrs per day (standard)  7 x 24 available  Annual support renewals
  • 10. Plus Technologies LLC Company Confidential - Copyright 2011Plus Technologies LLC Company Confidential - Copyright 2011Plus Technologies LLC Company Confidential - Copyright 2013 Plus Tech Contact InformationPlus Tech Contact Information  Telephone  Toll free in North America: 877-899-7587  Local: 937-847-0614  Email  Contactus@plustechnologies.com  Website  www.plustechnologies.com

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