CASE STUDY: Wells Fargo Streamlines Paperwork Process with OM Plus

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Learn how Wells Fargo used print spooling software from Plus Technologies to navigate a paperwork bottleneck, resulting in increased efficiency and monetary savings.

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CASE STUDY: Wells Fargo Streamlines Paperwork Process with OM Plus

  1. 1. Plus Technologies LLC Company Confidential - Copyright 2011Plus Technologies LLC Company Confidential - Copyright 2011Plus Technologies LLC Company Confidential - Copyright 2013CASE STUDY: Wells Fargo StreamlinesPaperwork Process with OM Plus
  2. 2. Plus Technologies LLC Company Confidential - Copyright 2011Plus Technologies LLC Company Confidential - Copyright 2011Plus Technologies LLC Company Confidential - Copyright 2013 The Client: Wells Fargo The Printing Problem: Increased activity in the mortgage refinance market was causing internalpaperwork bottlenecks that delayed the signing process. Client Goals: Receive and bundle documents from multiplesources. Create scalability to handle the larger volume ofmortgage refinance contracts.The SituationThe Situation
  3. 3. Plus Technologies LLC Company Confidential - Copyright 2011Plus Technologies LLC Company Confidential - Copyright 2011Plus Technologies LLC Company Confidential - Copyright 2013The Solution: Print Management SoftwareThe Solution: Print Management Software Wells Fargo upgraded their print spooling software to OM Plus DeliveryManager (DM), a print management software system that takes over aprinters’ native spooling system, allowing for: Print Configuration Re-Routing Automated Fail-Over Load Balancing Bundling Re-sequencing
  4. 4. Plus Technologies LLC Company Confidential - Copyright 2011Plus Technologies LLC Company Confidential - Copyright 2011Plus Technologies LLC Company Confidential - Copyright 2013The ResultThe Result For Wells Fargo, upgrading to OM Plus DM meant that their documentsystem could work as intended, with mortgage documents being createdcentrally and collated into a “virtual package” before being sent off toindividual bank branches in time for the mortgage closing appointment.
  5. 5. Plus Technologies LLC Company Confidential - Copyright 2011Plus Technologies LLC Company Confidential - Copyright 2011Plus Technologies LLC Company Confidential - Copyright 2013HowHow OM Plus DM Works OM Plus works by replacing the native print spooling software inenterprise-level operating systems like UNIX, Linux, and Windows, whichdo not have the capacity for complex printing applications like the oneWells Fargo needed to perform.
  6. 6. Plus Technologies LLC Company Confidential - Copyright 2011Plus Technologies LLC Company Confidential - Copyright 2011Plus Technologies LLC Company Confidential - Copyright 2013 In addition, OM Plus DM helps companies increase efficiencyand save money by: Routing print jobs to available printers Limiting and controlling color printing Bundling and collating documents Balancing print loads Archiving print jobsAdditional Benefits of OM Plus DMAdditional Benefits of OM Plus DM
  7. 7. Plus Technologies LLC Company Confidential - Copyright 2011Plus Technologies LLC Company Confidential - Copyright 2011Plus Technologies LLC Company Confidential - Copyright 2013Print Solutions from PlusPrint Solutions from Plus OM Plus DM = Delivery Manager+ Advanced Delivery and Confirmation of Print Jobs (Spooler)+ Management of queues+ Value Add Functions e.g. – Secure Print Release, Failover, Load Balancing, Redirect, Restart,Bundling, Bursting, Tray Mgmt, Audit, Throughput Enhancement, etc. OM Plus FM = Fleet Manager+ Consumable Management+ Device Alerts+ Device Meters OM Plus RM = Report Manager+ Electronic Report Distribution+ Virtual Bursting+ Archiving
  8. 8. Plus Technologies LLC Company Confidential - Copyright 2011Plus Technologies LLC Company Confidential - Copyright 2011Plus Technologies LLC Company Confidential - Copyright 2013Support and LicensingSupport and Licensing Multiple Licensing Pricing Models – Examples: ILF – one time fee Subscription – 36 months Usage Based – on # of printers Custom Licensing – large opportunities Free Customer Evaluation 30 Day Trials Printing Support Direct access to technician 5 x 12 hrs per day (standard) 7 x 24 available Annual support renewals
  9. 9. Plus Technologies LLC Company Confidential - Copyright 2011Plus Technologies LLC Company Confidential - Copyright 2011Plus Technologies LLC Company Confidential - Copyright 2013Plus Tech Contact InformationPlus Tech Contact Information Telephone Toll free in North America: 877-899-7587 Local: 937-847-0614 Email Contactus@plustechnologies.com Website www.plustechnologies.com
  10. 10. Plus Technologies LLC Company Confidential - Copyright 2011Plus Technologies LLC Company Confidential - Copyright 2011Plus Technologies LLC Company Confidential - Copyright 2013Plus Tech Contact InformationPlus Tech Contact Information Telephone Toll free in North America: 877-899-7587 Local: 937-847-0614 Email Contactus@plustechnologies.com Website www.plustechnologies.com

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