Plebble.com An Introduction

What is Plebble? How Plebble works Why businesses need Plebble Contact Details 1 2 3 4

What is Plebble?

How Plebble works

Why businesses need Plebble

Contact Details

What is Plebble? Basic concept Plebble.com is a website where consumers rate and comment on the level of service and value for money provided by every business or other organisation in the UK. Consumers use other consumers’ ratings/comments to find the businesses that give the best service/value and avoid those that don’t. Businesses use Plebble to improve their service and reputation based on feedback and customer engagement

Plebble.com is a website where consumers rate and comment on the level of service and value for money provided by every business or other organisation in the UK.

Consumers use other consumers’ ratings/comments to find the businesses that give the best service/value and avoid those that don’t.

Businesses use Plebble to improve their service and reputation based on feedback and customer engagement

How Plebble works Ratings process

How Plebble works The Plebble-rating  The means by which all businesses/organisations are measured The “FTSE of Service” - proprietary algorithm Plebble-rating™ ranges from –5 to +5 Plebble-ratings  : give Plebble.com a market feel help consumers and businesses benchmark services are updated in real-time are used to derive the Plebble-rating  graph create league tables such as best and worst performers and sectors tables are downloadable as widgets for websites, blogs

The means by which all businesses/organisations are measured

The “FTSE of Service” - proprietary algorithm

Plebble-rating™ ranges from –5 to +5

Plebble-ratings  :

give Plebble.com a market feel

help consumers and businesses benchmark services

are updated in real-time

are used to derive the Plebble-rating  graph

create league tables such as best and worst performers and sectors tables

are downloadable as widgets for websites, blogs

How Plebble works Verification and security Quality and accuracy of data is critical Useful information for consumers and businesses Legal protection for Raters

Quality and accuracy of data is critical

Useful information for consumers and businesses

Legal protection for Raters

Why businesses need Plebble 1) Traditional, “vertical” communication model

Why businesses need Plebble 2) New, “horizontal” communication model

Why businesses need Plebble 3) Leading to a new relationship with your customers...

Why businesses need Plebble LIVE Feedback » Customer Engagement » Reputation Marketing  LIVE Feedback  Customer Engagement  Reputation Marketing Brand Insight  LIVE Feedback  Customer Engagement  Reputation Marketing Communication  LIVE Feedback  Customer Engagement  Reputation Marketing Leverage reputation

For further information please contact: Plebble Loyalty Limited Court Farm House Overton Basingstoke Hants RG25 3HF Will Paterson Co-founder e: will@plebble.com d: +44(0)20 7870 7158 m: +44(0)7733 268 805 James Paterson Co-founder e: james@plebble.com d: +44(0)20 7870 7419 m: +44(0)788 751 7992