SharePoint 2013 presentation

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examines findings from a recent survey and asks whether in the two years since the launch of SharePoint 2010, how have document collaboration users expectations evolved as the platform’s use has become more prolific?

Collaboration has become a buzz word, but what is the reality of document collaboration in the workplace?

This presentation is based upon findings from survey conducted amongst SharePoint users to understand:
- As growth in the tablet market increases, have mobile trends had an impact on the way in which key business documents are authored and reviewed?
- How well placed is SharePoint to deliver against these key drivers?
- What are the collaborative features of current tools and how do they meet requirements?
- Where is the mismatch between demand and supply?
To download the whitepaper, please visit http://www.pleasetech.com/download_whitepaper_sharepoint_2013_research_results.aspx

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SharePoint 2013 presentation

  1. 1. The Microsoft® SharePoint® Dichotomy October 2013 Dave Cornwell CEO PleaseTech Ltd
  2. 2. Hello… In 2012, PleaseTech published a Whitepaper entitled ‘Document Review and SharePoint Document Collaboration’. • • Based on research conducted during two major SharePoint conferences Major findings: • Respondents were broadly satisfied with their document review solutions, but further questioning revealed many issues. • Whilst the term collaboration was widely used, in reality expectations were low. • This demonstrated that in the SharePoint community, education was still required.
  3. 3. We now ask… What is the reality of document collaboration in the SharePoint workplace? Is there a mismatch between requirements and provision? Have opinions on SharePoint’s collaborative capabilities changed?
  4. 4. The survey In November 2012 and February 2013 PleaseTech attended two Microsoft’s SharePoint Conferences as an exhibitor, where it also conducted an attendee survey. 276 companies completed the survey 79% of respondents were from an IT background 85% were SharePoint 2010 users
  5. 5. What are we talking about today? What the analysts are saying… SharePoint collaboration – user confusion Document collaboration – in more detail A closer look at collaborative requirements v current provision The final word About PleaseReview & PleaseTech Why? “A firm’s ability to innovate is closely tied to its ability to collaborate” Alan Pelz-Sharpe, 451 Research
  6. 6. What are the analysts saying? According to Gartner, IT leaders have the opportunity to deliver business value in the area of collaboration. Research reports published by Forrester suggest there are gaps in the collaborative offerings from the more established players in the market, such as SharePoint1. Some people argue that SharePoint is just a glorified ‘network share’2. Ovum writes, ‘document review is a specialist area and document management and enterprise content management (ECM) platforms do not always include the required level of management and control’3. So the question is, are current collaboration tools delivering the value they should? 1. Forrester, ‘SharePoint Enters Its Awkward Teenage Years’, Feb 2013 2. Dux Raymond Sy, CMS Newswire, Feb 2013 3. PleaseTech innovates in the review process, Ovum July 2013
  7. 7. Our survey said…
  8. 8. There’s confusion amongst users… 2/3rds of respondents agree that user adoption of SharePoint is an issue ¾ say that SharePoint provides the document collaboration requirements needed There’s a 17% year on year increase in the number of people stating they like SharePoint’s collaborative capabilities
  9. 9. We asked: What are your perspectives on SharePoint’s collaborative capabilities? 72% say they like SharePoint’s co-authoring functionality 54% 44% 44% 90% of respondents believe enhancing document collaboration is important to their organization 36% 24% 27% 22% 21% 9% 8% 1% Strongly agree Agree Neutral Disagree SharePoint is easy to use I like the document co-authoring functionality available with SharePoint 2010/Office 2010 Enhancing document collaboration is important to my organization 0.4%
  10. 10. LOOKING AT DOCUMENT COLLABORATION IN MORE DETAIL… For 63%, document creation and review is a part or significant part of their jobs Q: WHAT IS THE SIGNIFICANCE OF DOCUMENT CREATION & REVIEW IN YOUR JOB? 19.9% 17.4% 35.1% 27.5% Not involved in the document production process An insignificant part of the job Part of the job Significant part of the job
  11. 11. We asked: Typically, how many individuals are involved in editing/reviewing documents (e.g. authors, reviewers, approvers etc.)? 56% of people have 6 or more people involved in the document review process… 18% 44% 6-10 0-5 27% 8% 11-19 27% 20+ For 27% of people, there are over 20 people involved in the reviewing and editing of documents
  12. 12. The documents I work on are… 70% said the documents they work on half are business critical, with agreeing these documents are both large and complex 52% Complex and or large 64% Time critical 71% Business critical
  13. 13. How do you review and comment on content? Respondents could give multiple answers... Many people involved in document collaboration are still using outdated tools to review and comment on content… 56% email 47% ‘track changes’ 72% of respondents said they liked SharePoint’s coauthoring functionality, yet 2/3rds are not using it
  14. 14. A closer look at collaborative requirements v current provision Only 35% have this facility 82% think control over who can do what to where in a document is important 81% think simultaneous access to a document is important Less than 30% can 90% would like to be able to see other’s comments and changes 85% think detailed reporting is important Only 15% have access to reports 48% think it is critical to work offline and upload comments when online again 88% think management over the process is important (automated reminders & deadlines) Only available to 31% Less than 25% can Only 16% can
  15. 15. Where existing processes fall short, the domino effect causes poor quality documents, time delays and increased costs… 51% of reviewers don’t give feedback on time 35% 24% 26% 28% 13% 30% Say the process requires too much time / effort Proposed changes have to be entered manually Difficult to reconcile Reviewers overwrite conflicting changes other’s changes Can’t capture review metrics Review cycles delay publication We asked: Which review issues does your organization face?
  16. 16. The final word In 2012 only 42% of respondents were using SharePoint 2010. By the time the 2013 survey was conducted, this figure had risen to 85%. Evidence in the market corroborates this There are still huge disparities between requirements and current provision. Document creation & review plays a significant role in 2/3rd of respondents jobs Less than 1/3 use SharePoint’s co-authoring tools Over 90% work outside their ‘collaboration portal’ Respondents use outdated tools such as track changes, hard copy format & email to collaborate
  17. 17. There is confusion over what SharePoint’s co-authoring platform delivers… Document collaboration expectations remain Real business value continues to evade many User expectations have not evolved low…
  18. 18. Need help to understand your document collaboration requirements and to assess the processes your organization currently has in place to meet them? Take our document collaboration questionnaire… http://www.pleasetech.com/collaborationquestionnaire.aspx
  19. 19. www.pleasetech.com
  20. 20. © 2013 PleaseTech Ltd. All rights reserved. This publication may not be reproduced or distributed in any form without quoting PleaseTech Ltd and linking to our website www.pleasetech.com. The facts of this report are believed to be correct at the time of publication. Please note that the findings, conclusions, and recommendations that PleaseTech delivers are based on information gathered in good faith, whose accuracy we are not always in a position to guarantee. As such PleaseTech can accept no liability whatever for actions taken based on any information that may subsequently prove to be incorrect.

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