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Doing Planning Better Together
Doing Planning Better Together
Doing Planning Better Together
Doing Planning Better Together
Doing Planning Better Together
Doing Planning Better Together
Doing Planning Better Together
Doing Planning Better Together
Doing Planning Better Together
Doing Planning Better Together
Doing Planning Better Together
Doing Planning Better Together
Doing Planning Better Together
Doing Planning Better Together
Doing Planning Better Together
Doing Planning Better Together
Doing Planning Better Together
Doing Planning Better Together
Doing Planning Better Together
Doing Planning Better Together
Doing Planning Better Together
Doing Planning Better Together
Doing Planning Better Together
Doing Planning Better Together
Doing Planning Better Together
Doing Planning Better Together
Doing Planning Better Together
Doing Planning Better Together
Doing Planning Better Together
Doing Planning Better Together
Doing Planning Better Together
Doing Planning Better Together
Doing Planning Better Together
Doing Planning Better Together
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Doing Planning Better Together

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On Wednesday, 19 March 2014, Planning and Infrastructure hosted a culture change workshop. It was the first in what will be a series of workshops and conversations across the State with all …

On Wednesday, 19 March 2014, Planning and Infrastructure hosted a culture change workshop. It was the first in what will be a series of workshops and conversations across the State with all stakeholder groups about what culture change means to planning in NSW and what is underway to shift culture to do planning better in the State. Here is a record of the day.

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  • 1. Doing planning better together 19 March 2014 • Sydney “This is about building communities and delivering housing, jobs and infrastructure to the people of NSW.”
  • 2. Contents 2 • Participants 3 • Our purpose 4 • Introduction 5-6 • Journey of the event 7 • Our vision 8-9 • W hat gets in the way of our success? 10 • Lunch and learn 11 • Cultural change: It’s possible 13 – Future Cities 14 – Hornsby Council 15 – Port Stephens Council 16 – Sydney Trains 17 – Sydney Water 18 – Oran Park 19 – Planning & Infrastructure 20 • Chatroom debrief 21 • Making it happen 22 – The future we want to create 23 – Development of leaders in the planning sector 24 – Collaboration 25 – Local Government (Metro) 26 – Local Government (Regional) 27 – Planning and Infrastructure 28 – State agencies (Non P&I) 29 – Private sector 30 – Stakeholder communications and engagement 31 • W hat’s next 32 • Music playlist 33 • Photos 34-35
  • 3. Participants Alan Bright Alan Stoneham Amelia Jalland Andrew Crakanthorp Andrew Jackson Andrew Murray Andy Inch Annalisa Haskell Arthur Kyron Ashley Albury Azmeena Kelly Brad Hazzard Brendan O'Brien Brett W hitworth Carol Lewis Caroline Perkins Carolyn McNally Catherine Labbate Cheramie Marsden Chris Chapman Chris Johnson Chris W ilson Christina Livers Clare Roberts Daniel Keary David Broyd David Rowland Diane Cuthbert Elizabeth Kinkade Evelyn Ivinson Fiona Leyden Frier Bentley Glenn Byres Halvard Dalheim Harry Quartermain Heather Miles Helen Campbell Helen Jackson Jackie Kruger Jacky W ilkes Jane Partridge Jenny Dennis Jill Reich Juliet Grant Karen Jones Karin Bishop Keith Baxter Ken Kanofski Kerry Robinson Kylie Powell Lucinda Rigby Luke Johnson Mark Ferguson Mark Perich Melissa Watkins Michael Keys Michael Mason Monica Collins Natasha Highman Neil McGaffin Paul Anderson Paul Freeman Paul Tosi Peter Gesling Peter Naidovski Rachel Cumming Richard Pearson Roberta Ryan Ron Moore Sam Haddad Sandy Burgoyne Sarah Hill Scott Phillips Sean O'Toole Shaun McBride Simon Bennett Simon Pinnegar Stephen Driscoll Stephen McIntyre Stephen McMahon Steve Murray Steven Head Sue Weatherley Tim Blythe Tim Fletcher Tim Hurst Tony Farrell Trish Oakley Vincent Connell The Culture Change W orking Group that co-designed the event selected participants using the philosophy that change starts within. W e believed a good place to start on a sector -wide change program would be with the practitioners and regulators of the planning system. The local government general managers and planning directors, industry representatives, peak planning associations, state government agencies and Planning & Infrastructure leaders there on the day were: 3
  • 4. Our Purpose Doing Planning Better Together • 19 March 2014 • Sydney Doing planning better together The event brought us together to tackle a challenge that can only be addressed collectively – how do we improve the way we work as a sector to create better outcomes for each other and the community? Together, we aimed to: • align around what success looks like to do planning better in NSW • share our learning and experiences of culture change so far • co-design the way forward and develop next steps. The event built upon a body of work that had already begun by the Culture Change W orking Group, established in October 2013. It was intended to act as a catalyst for a group of individuals – who were already passionate about changing the way we do things – to connect with one another and co-design the journey ahead. 4 On 19 March 2014, 90 people from across the planning sector in NSW came together to accelerate our culture change journey. The participants represented a range of organisations across the planning sector in NSW , including local government general managers and planners, Sydney Trains, Sydney W ater, Office of Environment and Heritage, Planning and Infrastructure, professional bodies and developers.
  • 5. Introduction Doing Planning Bette Together • 19 March 2014 • Sydney 5 “The sector is at an inflection point where we can either get on the upward curve and work together to build for the future or eventually go into decline. Today is about exploring what we need to do to ensure we get on the upward curve.” Sam Haddad, Director-General, Planning & Infrastructure “Cultural change is critical because it can enable us to make a difference to people’s lives and the community.” Sam Haddad, Director-General, Planning & Infrastructure
  • 6. Doing Planning Better…Together • 19 March 2014 • Sydney 6 Address by The Hon. Brad Hazzard, Minister for Planning & Infrastructure: “We are trying to provide better communities, better jobs, and better housing. That is, in essence, what it’s all about.” “Planning is absolutely essential for NSW and I know that, as a collective, we can make a difference.” “If we don’t take a chance, we won’t get it right” Introduction Listening isn’t waiting for your turn to talk -MG Taylor axiom
  • 7. Journey of the event Introduction W e were welcomed by Sam Haddad (Director-General), and Jill Reich (Deputy Director-General – People, Business and Culture) from Planning & Infrastructure. W in as much as you can W e played a game to explore the nature of winning collectively vs. winning as individual organisations. The planning sector we aspire to be The Hon. Brad Hazzard, Minister for Planning and Infrastructure reflected on the importance of culture change. W e aligned around what success would look like for the planning sector in 2019, describing the elements of the system we hope to create. W hat makes it hard? To build greater understanding of the many different experiences of the planning system, we explored what makes it hard to achieve success from different stakeholder vantage points. Lunch and learn: lessons from the UK Over lunch, Andy Inch from the University of Sheffield shared key insights and experiences of driving culture in the planning sector in the UK. Chatrooms: it’s possible! W e had the opportunity to learn about seven different examples of cultural transformation in the planning sector in NSW , gaining inspiration and insights about experiences, successes and challenges. Making it happen In the final round, we divided into groups to develop a plan of action. W e identified what we are committed to doing to drive culture change process. Doing Planning Better Together • 19 March 2014 • Sydney 7
  • 8. The planning sector includes many different organisations and individuals with different ideas about what success looks like. To change the culture of the sector to enable better outcomes, we first need to align around what we think success looks like. We need to design this vision together. We began with a working vision that had been developed by the Culture Change Working Group. This working vision was connected to seven draft characteristics describing the kind of planning sector we hope for - a sector known for: • accountability • innovation, • consistency • efficiency We divided up into groups that considered each of these elements of the system and what they mean for us, describing what we want the planning sector to be in 2019. By the end of the session, we had begun to rework both the vision and elements explored in the morning. Doing Planning Better Together • 19 March 2014 • Sydney 8 Our working vision What kind of planning sector do we want to be in future? • trust • balance • transparency
  • 9. Our vision in progress W hat we learnt Defining a simple vision for the sector that we can all relate to and feel ownership of is important. It will help us communicate clear objectives, focus our efforts, and guide the way we behave, work together and get stuff done. But it’s not easy… planning is a complex system involving different organisations with different objectives, customers and priorities. The vision is still a work in progress. Although we’re not there yet, we have made a positive start. W e will keep working with different groups across the sector to refine it in the coming months. Doing Planning Better Together • 19 March 2014 • Sydney 9
  • 10. What gets in the way of our success? To build greater understanding of our different experiences of the planning system, we explored what makes it hard to achieve success from different stakeholder vantage points. Role plays helped us to communicate our messages with humour, but provided deep insights into the cultural challenges we face as a sector. Some of the key themes that emerged include: • Collaboration across the sector is key to better outcomes – but it’s hard • We need clarity of our roles within the sector and how they work together • Our voices aren’t always heard – we need to make time to listen to one another • We need to get better at the way we communicate and engage with each other and the community • There are bottlenecks in our system we need to fix • Bureaucratic processes often get in the way of outcomes Doing Planning Better Together • 19 March 2014 • Sydney To argue with someone’s experience is a waste of time. – MG Taylor axiom 10
  • 11. Lunch and learn Over lunch, Andy Inch from the University of Sheffield shared key insights and experiences of what drives culture in the planning sector in the UK. Doing Planning Better…Together • 19 March 2014 • Sydney Andy Inch shares lessons from the UK 11 WHAT FAILS WHEN WE SUCCEED? HOW DO WE MEASURE WHAT MATTERS? WHAT DOES THIS LEVER DO? WHAT IS THE PROBLEM?
  • 12. 12 Doing Planning Better Together • 19 March 2014 • Sydney
  • 13. Lessons from culture change experiences in NSW Doing Planning Better Together • 19 March 2014 • Sydney 13 CULTURE CHANGE: IT’S POSSIBLE!
  • 14. Doing Planning Better Together • 19 March 2014 • Sydney Future Cities Presenters: Sally Betts and Emily Scott 14
  • 15. Doing Planning Better Together • 19 March 2014 • Sydney Hornsby Council Presenter: Scott Phillips 15
  • 16. Doing Planning Better Together • 19 March 2014 • Sydney Port Stephens Council 16 Presenter: Peter Gesling
  • 17. Doing Planning Better Together • 19 March 2014 • Sydney Sydney Trains Presenter: Andrew Kendall 17
  • 18. Doing Planning Better Together • 19 March 2014 • Sydney Sydney Water Presenter: Paul Freeman 18
  • 19. Doing Planning Better Together • 19 March 2014 • Sydney Oran Park Presenters: Mark Perich and Kylie Powell 19
  • 20. Doing Planning Better Together • 19 March 2014 • Sydney Planning & Infrastructure: Our Culture Journey Presenters: Jill Reich and Helen Jackson 20
  • 21. Doing Planning Better Together • 19 March 2041 • Sydney Chatroom Debrief 21
  • 22. Doing Planning Better Together • 19 March 2014 • Sydney 22 MAKING IT HAPPEN How do we drive this forward?
  • 23. Doing Planning Better Together • 19 March 2014 • Sydney The Future We Want to Create 23
  • 24. Doing Planning Better Together • 19 March 2014 • Sydney Development of leaders in the planning sector 24
  • 25. Doing Planning Better Together • 19 March 2014 • Sydney Collaboration 25
  • 26. Doing Planning Better Together • 19 March 2014 • Sydney Local Government (Metro) 26
  • 27. Doing Planning Better Together • 19 March 2014 • Sydney Local Government (Regional) 27
  • 28. Doing Planning Better Together • 19 March 2014 • Sydney Planning & Infrastructure 28 Support local government with the Planning Advisory Service and education programs Hello
  • 29. Doing Planning Better Together • 19 March 2014 • Sydney State Agencies (non-P&I) 29
  • 30. Doing Planning Better Together • 19 March 2014 • Sydney Private Sector 30
  • 31. Doing Planning Better Together • 19 March 2014 • Sydney Stakeholder Comms and Engagement 31
  • 32. Doing Planning Better Together • 19 March 2014 • Sydney What Next How do we drive this forward? W hat role will you play in driving culture change? We are embarking on an ambitious journey to change the culture of the NSW planning sector. We all have a part to play in designing the way forward, and hope to build a collaborative network of change agents across the sector. Remember… Culture starts with me! Next steps It’s up to you – so make it happen! Start to consider what you can do, what messages you can share from the workshop, and how you could start behaving differently. Follow through on any of the actions you signed up for at the workshop. Join us on 28 March. A follow up working session will be held with the Culture Change Working Group and anyone who volunteered on the 19 th March. We will create the next iteration of this work and continue to refine the vision and journey ahead. Engage with stakeholders to invite input, refine the work we’ve done and build momentum for culture change across NSW. Communicate! We will keep you informed about our progress on 28 March if you can’t make it, and let you know about future opportunities to contribute. Become an advocate for change. Share your experience with others, and help spread the word about what we’re trying to do together. 32
  • 33. 33 Doing Planning Better Together • 19 March 2014 • Sydney
  • 34. 34 Doing Planning Better Together • 19 March 2014 • Sydney

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