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Advancing Online Public Consultation Using PlaceSpeak
Advancing Online Public Consultation Using PlaceSpeak
Advancing Online Public Consultation Using PlaceSpeak
Advancing Online Public Consultation Using PlaceSpeak
Advancing Online Public Consultation Using PlaceSpeak
Advancing Online Public Consultation Using PlaceSpeak
Advancing Online Public Consultation Using PlaceSpeak
Advancing Online Public Consultation Using PlaceSpeak
Advancing Online Public Consultation Using PlaceSpeak
Advancing Online Public Consultation Using PlaceSpeak
Advancing Online Public Consultation Using PlaceSpeak
Advancing Online Public Consultation Using PlaceSpeak
Advancing Online Public Consultation Using PlaceSpeak
Advancing Online Public Consultation Using PlaceSpeak
Advancing Online Public Consultation Using PlaceSpeak
Advancing Online Public Consultation Using PlaceSpeak
Advancing Online Public Consultation Using PlaceSpeak
Advancing Online Public Consultation Using PlaceSpeak
Advancing Online Public Consultation Using PlaceSpeak
Advancing Online Public Consultation Using PlaceSpeak
Advancing Online Public Consultation Using PlaceSpeak
Advancing Online Public Consultation Using PlaceSpeak
Advancing Online Public Consultation Using PlaceSpeak
Advancing Online Public Consultation Using PlaceSpeak
Advancing Online Public Consultation Using PlaceSpeak
Advancing Online Public Consultation Using PlaceSpeak
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Advancing Online Public Consultation Using PlaceSpeak

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A presentation about PlaceSpeak—an online, location-based public consultation platform that seeks to transform the way people interact with "location based topics."

A presentation about PlaceSpeak—an online, location-based public consultation platform that seeks to transform the way people interact with "location based topics."

Published in: Technology, Business
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  • 1. Advancing Online PublicConsultation Using PlaceSpeakDelaney and Associates Inc. WebinarSeptember 2012
  • 2. Refresher - the Problem
  • 3. Anonymity breeds contempt
  • 4. Core Principles Evidence-based decision-making
  • 5. Challenges
  • 6. A new model
  • 7. Citizen-centred: Network Effect Coast Guard Maritime Museum Artists Residence Fires on beach Planetarium/ Museum Lifeguards Development Permit application Boathouse Patio Traffic Circle Squamish Parking Develop- Restrictions mentKitsilano to Bike LanesJericho Seawall Billy Bishop Patio Henry Hudson License School
  • 8. Address VerificationNetwork Effect requires verification of participants:● Email● Home phone (audio pin)● Cell phone (sms pin)● Mailer pin● Other ○ property assessment roll ○ credit card minimum $0.02● FOIPPA
  • 9. Personal Profile Add: Residence Work Recreation Specify: Own Rent Manage
  • 10. Personal Settings Distance & Keyword Privacy
  • 11. Proponent TypesLocal Government Public & Regulated Private Sector Non-Profits / Agencies CommunityPlanning Transportation Property Developers Residents Associations AuthoritiesEngineering Waste Management Planners BIAsParks & Recreation Telecoms Architects First NationsSchools Utilities Engineers Block WatchLibraries Environmental PR & Communications Strata Councils AssessmentFire & Emergency Ports & Airports Oil & Gas Companies NGOsServicesFinance Health Consultants
  • 12. Register Organization
  • 13. Choose Plan Type
  • 14. Topic Management
  • 15. Determine Scope of ParticipationWho can contribute feedback?Remember: the results will reflect these decisions. Reporting isorganized around spatial segments laid out from the outset.
  • 16. Map Consultation area
  • 17. Select Features - Inform● Abstract ○ Short description: 140 characters; include SEO keywords● Description ○ Key messaging in words and pictures; WYSIWYG editor● Contact ○ Insert email and/or phone● Calendar ○ Add open house, hearing and/or public meeting dates● Social Media ○ Plug in Facebook, Twitter feeds● Documents ○ Upload documents related to your consultation● Links ○ Insert links to relevant sites
  • 18. Select Features: Consult● Discussion Forum: moderator lead ○ view number of views, popularity ○ see participant name and location● Notice Board: User generated content ○ upload text, photos, videos● Polls: simple with instant results● Surveys: use Lime Survey engine ○ scalable, flexible ○ insert photos, videos● Coming Soon: ○ FluidSurvey, Survey Monkey, SAYZU
  • 19. iFrames, Widgets & Buttons Google Analytics: plug in Buttons: code snippet Widgets: selection iFrame(s): choose various shapes and sizes API: Application Programming Interface Open Data
  • 20. Integration
  • 21. Integration
  • 22. PromotionOnline:● Social Media—Facebook, Twitter● Email lists● NewslettersOffline:● Flyers—templates available● Posters● Newspaperhttp://blog.placespeak.com/public-consultation-2/offline-tips-promote-online-engagement/http://blog.placespeak.com/category/public-consultation-2/
  • 23. Reporting and AnalyticsReal time Analytics:All feedback received:● Quantitative (polls & surveys)● Qualitative (discussion, notice board)Data is segmented spatially:● By polygon area boundaries
  • 24. Outcomes● After conclusion of consultation, outcomes must be communicated to participants.● Important that participants observe that their input has had an impact on the outcome.● Process is open, accessible, dynamic, transparent and defensible.
  • 25. Case StudyNew Westminster Master Transportation Plan
  • 26. Contact UsTelephone: 1-866-998-6977Address:New City Ventures, Inc. Attn: PlaceSpeak 1005 Cypress Street Vancouver, B.C. V6J 3K5 CANADAinfo@placespeak.com@placespeak www.facebook.com/PlaceSpeak

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